List Replies
EA_Cade replied to Can’t connect to ultimate team not due to internet problems
Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to What should I do ??!!!
Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Never got my prime icon pack
Hi @Sondre1210,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Stamina issues
Hi @Penco10,Are you using the Overload Ball Side tactic? -EA Cade
5:00 pm, April 9, 2020 Technical Issues
mh77944 replied to Wrong Verification Email Fifa 20
I'm having the exact same issue. Someone hacked my PSN account and changed the email address on the linked EA account to "****@supere.ml". I've literally been dealing with this for months and EA has b..
5:00 pm, April 9, 2020 Technical Issues
thesneakywolf replied to Account got hacked can someone help.
I created a ticket for the tos team but i just don’t understand why i got flagged for coin transfer if they can’t verify the lost items.
4:30 pm, April 9, 2020 Technical Issues
perkinsjames1 replied to Disconnected draft final and didn’t receive right rewards
I’ve seen this exact thing commented on other people’s problems. It doesn’t help. I went to get my draft token back but apparently I don’t qualify. Absolutely useless.
4:30 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Game performance
Hi there, @Jameslee1002. Can you get some video of this? I'm not quite understanding what the issue is. Thanks!
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to error ce-34878-0 Scoring with a croos ball
Hi there, @Cacofra. This is an issue we're aware of and investigating. Apologies for the trouble! Please keep an eye on our official channels for updates. Thank you!
4:00 pm, April 9, 2020 Technical Issues
magalhaes98 replied to Suspended FUT account
Is it possible for anyone here from EA able to change my team name? The last time it forced me to change it now I'm stuck where I'm always at a risk of getting banned. Don't understand why you only al..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
coyelt84 replied to Unable to sub, make tactical changes, all players undefined
@EA_Cade Happening now mate
4:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Change Club Name
Hi @rassegee,Why exactly did you need to delete your club to fix an error? You cannot change the name of your club more than once this year. -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Sombady quickselt my team
Hi @Buffalo_Wout06,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Moves to League without me moving when I change the tab in the transfer market
Hi @FlyingCupid87,I'm not seeing any other reports of this, what platform are you playing on? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnected draft final and didn’t receive right rewards
Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Update
Hi @lenoza95,There were 2 updates released in the last 24 hours for console, were you able to connect again after this finished? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to FIFA 20 is loading forever in the first loading screen (PC)
Hi @b1xcky_12,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Fifa 20 players lose stamina
Hi @Dancurry14,Are you using Overload Ball Side in custom tactics? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to EA ACCOUNT
Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Cant find my fut players in club
Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Unable to sub, make tactical changes, all players undefined
Hi @coyelt84,This issue was resolved with the latest Title Update for FIFA 20, when was the last time this occurred? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to squad battles fifa 20
Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to NO WEEKEND LEAGUE REWARDS
Hi @LAGalaxyNO1,They go out each week on Thursday at 0800 UTC, 8 minutes after your post. -EA Cade View in thread
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Sbc problem
Hi @ACTrinnex,This is being investigated currently. You'll need to submit this one from the console in the meantime. -EA Cade View in th..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to New update
Hi @valimcshooter,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to ps plus account
Hi @whoriskey32,Sorry to hear it. What happens when you try to connect? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
amadfh67 replied to FIFA 20 Division Rival rewards mistake
Noted. Thanks.
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to FIFA 20 Division Rival rewards mistake
Hi @amadfh67,I'm showing that you received the correct rewards for Division 10, Rank 1. If you jumped a full division or two in your case you'll receive the highest reward for the division you started..
3:30 pm, April 9, 2020 Technical Issues
MBEmbles replied to Need to switch EA account on FIFA 20
Why don’t you just make the account switchable in the game rather than wasting resources on Game Advisors!!
3:00 pm, April 9, 2020 Technical Issues
kranacho52 replied to fifa 20 black screen
Hi @EA_Cade !I have this issue on Windows 10 1909, Dual-Core processor, 2gb GDDR5 graphic card and DDR3 8gb (Dual-Channel).Do you know how to solve this? Can i play Fifa 20 with this compone..
2:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Hello @EA_Cade i
Hi @huick061,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:00 pm, April 9, 2020 Technical Issues
connor100xx replied to “Corrupted or tampered with”
@joydini does this mean that I’ve been hacked
1:00 pm, April 9, 2020 Technical Issues
Gash9x replied to Slow gameplay
I know, it's the last time I buy fifa after 10+ years. The reaction time to my demand to the opposition is a joke. I know it's not my internet as I play many online games with instant response only FI..
12:30 pm, April 9, 2020 Technical Issues
VegasX44 replied to Market banned with no reason
I opened case but there is no response
12:30 pm, April 9, 2020 Technical Issues
EA_Barry replied to Russian text messages with a security code?
@Im0003 Well, it seems like Login Verification is doing its' job and is preventing unauthorised access. You can check the following link to be sure you are availing of all av..
11:00 am, April 9, 2020 Technical Issues
Telkiesky6 replied to Green lights on the main menu and error ce-34878-0 (ps4)
I did all of these things😭 including deleting and reinstalling... Guess I'll just have to wait for the next update?
11:00 am, April 9, 2020 Technical Issues
Sondren1123 replied to Cant find my fut players in club
Now I cant play divisjon rivals beacause of this
10:30 am, April 9, 2020 Technical Issues
FifaKiddyGame replied to Cheating in FIFA 20 PC
Sorry to see they ignored you! It's a shame they leave majority of the options we face accessable to cheaters.. I'm guessing you've already given up on Fifa! Shame they punish people who play seriousl..
10:30 am, April 9, 2020 Technical Issues
EA_Barry replied to Fifa 20 stolen account
@Andrunan First, you need to fill out the webform to get the email back : https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/ Then you should see th..
10:30 am, April 9, 2020 Technical Issues
Kartavya123 replied to My squad players lost
@Guiletto did u get back ur players?
8:30 am, April 9, 2020 Technical Issues
saba7oo01 replied to Bakayoko Objective not counting
I'm having the same issue. I got stuck at 4/7. I've further completed more than 6 games with the requirements and I'm STILL at 4/7 when I should have the objective complete. Not sure what to do? Tried..
7:00 am, April 9, 2020 Technical Issues
franco24all replied to not possible to connect to ea servers with wired connection
I have similar issue on my PS4. I cannot to EA server when I am using wired network or my 5GHz wifi. I cannot find the settings you directed for XBOX on my PS4 pro. Please help
6:00 am, April 9, 2020 Technical Issues
cac1106 replied to Login verification wrong email
Same problem as me
3:00 am, April 9, 2020 Technical Issues
bigtoto1991 replied to No more live chat for EA
Hi, I have already done that. and they told me that to fix the issue I have to go on live chat, but live chat isn’t working, I don’t even get the option to live chat, only to send another ema..
2:00 am, April 9, 2020 Technical Issues
Andrunan replied to Fifa 20 stolen account
I am completely locked out of online gameplay
1:30 am, April 9, 2020 Technical Issues
ShayanAli22 replied to FIFA 20 unable to connect to EA servers
Ok I'm trying this one
1:00 am, April 9, 2020 Technical Issues
andrunan replied to Fifa 20 stolen account
I am completely locked out of online gameplay
1:00 am, April 9, 2020 Technical Issues
AlanTheGangster replied to FUT 20 game play is too fast.
I have the same problem, sometimes its working properly and after a few marches the game is going very fast.
11:00 pm, April 8, 2020 Technical Issues
AlanTheGangster replied to Too fast gameplay in fut
I have the same problem, after a few matches my gameplay goes very faat and its so annoying.. i have a very good internet connection, playing on PS4.
11:00 pm, April 8, 2020 Technical Issues
