List Replies
EA_Cade replied to In a game, the color of my team's shirt and my opponent's team are the same
Hi @goldspeed1995,I'm sorry to hear that, can you recall what Kit you were wearing so I can get this sent up for review? -EA Cade
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Getting kicked 2 in a row while doing missions...
Hi @themajor47,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
4:00 pm, April 10, 2020 Technical Issues
EA_Aljo replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP
Hi there, @TC7531Liverpool. Try connecting to a mobile hotspot. Then, switch back to your normal connection. That should get you past this.
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Online, can't play online without paid xbox account
Hi @99turino,You'll need an active Xbox Live Gold membership to play online with other players. -EA Cade
4:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to Banned from the transfer market
@Sameaglesfan16 @JoshuaTheGamer If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help...
3:30 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Why am i lagging in fifa 20 season?
Hi there, @oblieskice. I'll try to help get that lag issue fixed. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. Af..
3:30 pm, April 10, 2020 Technical Issues
Sameaglesfan16 replied to there was a problem communicating with the fifa ultimate team servers. please tr
Exactly same with me got a few players cheap on bid then all of a sudden I can’t buy or bid on anything really want it resolving
3:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to fifa 20 crashing pc
@Norbert9907 Use the following app to check if your CPU or GPU is overheating: https://www.ccleaner.com/speccy/download/standard Did you upgrade the video card but not..
3:00 pm, April 10, 2020 Technical Issues
Sameaglesfan16 replied to Banned from the transfer market
@JoshuaTheGamer I’ve been straight banned without a temporary ban for bidding on players just keeps coming up saying there’s an error connecting to servers whenever I try buy someone
3:00 pm, April 10, 2020 Technical Issues
madrfaker2020 replied to Disconneting to main menu when there's a pause in FUT online games
@MaxDMC22 For the puase buttion on season online games. There should be a cancel pause button in case you pressed it by mistake and dont want to waste 1 of your 3 pauses.
3:00 pm, April 10, 2020 Technical Issues
rvnbeni18 replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with
Hey thank you for reaching out, I honestly don't remember but it's no big deal if the systems say I got them then it must be true. Anyways thank you for looking into It.
2:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to Hello.i was hack and my fifa account was banned..how to recover it
@pro910709 Check the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
2:00 pm, April 10, 2020 Technical Issues
pro910709 replied to Hello.i was hack and my fifa account was banned..how to recover it
Please help me now..i need to complete my fifa objective..
2:00 pm, April 10, 2020 Technical Issues
cristoffercosta replied to Fifa 20 tournament mode crashing glitch
Yeah it’s practically impossible to play through the tournament mode on this game because of this, how hard and how long time can it take to fix?
12:00 pm, April 10, 2020 Technical Issues
jagadishkashyap replied to Zero points received for 2 consecutive Squad Battle matches although I won both
Thanks a lot Ravrun!!
11:30 am, April 10, 2020 Technical Issues
bighuman1- replied to National pride italy Error code CE-34878
Mě nepomohlo vůbec nic, už jsem zoufalý!!!! Pořád samé rady a nefunguje vůbec nic!!! ..
11:30 am, April 10, 2020 Technical Issues
EA_Barry replied to Help with login in
@amrikjsingh If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
11:00 am, April 10, 2020 Technical Issues
sc0rcher_108 replied to Disconnections FUT 20
Hi @EA_Cade thanks for the response. It is definitely not my internet connection. I get kicked out of the game and pushed back to the FUT menu. Sometimes it shows the opponents squad loading..
9:30 am, April 10, 2020 Technical Issues
Rarvun replied to Zero points received for 2 consecutive Squad Battle matches although I won both
You have played 40 out of 40 games in squad battles for this week. There is a counter to the right top corner that says that. You can keep playing the games for coins but You wont be given any more po..
9:30 am, April 10, 2020 Technical Issues
Ozdog94 replied to FIFA 20 installation in progress
I have had the game for 2 weeks, tried, uninstalling the game reinstalling it and have done what the above says but still my FiFA 20 in game installation is stuck on 76% please help!!!?!?!?!? ..
5:00 am, April 10, 2020 Technical Issues
Ibrahimsalar replied to What should I do ??!!!
Please check it ..
2:30 am, April 10, 2020 Technical Issues
emmanpelumi replied to Random generated Fifa20 Proclub name
it didnt fix the problem
12:30 am, April 10, 2020 Technical Issues
JonoHnatejko replied to Random generated Fifa20 Proclub name
I’ve tried multiple things, including my birth name
12:30 am, April 10, 2020 Technical Issues
EA_Cade replied to Random generated Fifa20 Proclub name
@JonoHnatejko Hi. What name are you trying to use? -EA Cade
12:30 am, April 10, 2020 Technical Issues
emmanpelumi replied to Proclubs name
It happening to me to right now as we speak On Xbox, My Xbox Gamertag is Gameypelumi, i have tried everything i could, i even had to delete my progress in the whole of Fifa which made me lose progress..
12:00 am, April 10, 2020 Technical Issues
CSmitty1919 replied to FIFA 20 for PC Stuck in Pre-match training
Hi - yes, I tried both of those. It seems like this has been an issue since the game's release based on some of the Answers HQ posts. Is there a planned update to address this?
11:30 pm, April 9, 2020 Technical Issues
huick061 replied to Fifa 20
Yes @EA_Cade are there instructions on the page or do I have do it manually
10:30 pm, April 9, 2020 Technical Issues
andrejrefresh replied to Fifa banned account
@EA_Cade Hello. I was writing them. There is written that they will answer in 72 hours. Well,hours are gone they are not answering my case. I am sure you know that without transfer market i can not pl..
10:30 pm, April 9, 2020 Technical Issues
ilkotheslayeR- replied to Division rivals fifa 20 opponent disconnect before game starts all time
@Hawkslfc4354 is there any solution for this i got same problem at least 20 game a row disconnected in rival in the game or at the end pls help
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnections FUT 20
Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Controller settings
Hi @feddypi,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Connection very bad although network works fine
Hi @Coolphon_12,Thanks for that information. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training
Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Fifa banned account
Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 9, 2020 Technical Issues
KobehBrine replied to EA ACCOUNT
Every time I follow the link you give it doesn't give me a single contact option...
9:00 pm, April 9, 2020 Technical Issues
ANO527 replied to Fifa 20 players lose stamina
@Dancurry14 I've same issue and reported to support team and there's no answer!!!
9:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to FIFA 20 unable to connect to servers during game play
Hi there, @emcards. If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..
8:30 pm, April 9, 2020 Technical Issues
KobehBrine replied to Can’t play fifa 20
I have done and they have given me the run around for a week now about simply letting me reset the email that was used (hacked) when whoever used my PSN ID to log into fifa used a bogus login verifica..
8:30 pm, April 9, 2020 Technical Issues
KremenkoPFC replied to Disconnecting from matches
You can check on my last matches that I was winning, opponent forefit match and somehow I got loss. I also got this message last time I played
8:00 pm, April 9, 2020 Technical Issues
vlad_theladdd replied to Fut team
Yeah exactly I started fifa 20 ultimate team few days ago.So is it there any metod to bring all my results in my profile again?
8:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnecting from matches
Hi @KremenkoPFC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t play fifa 20
Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Stamina of players drains fast
Hi @Vizini90,Are you using the overload ball side tactic? -EA Cade
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Need help
Hi @Dostanic88,I'm not showing any issues on your account. Is this the account that can't log in? -EA Cade
6:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Friendly online matcha connection lost (CO working)
Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to your console..
6:00 pm, April 9, 2020 Technical Issues
bharathbv replied to Friendly online matcha connection lost (CO working)
I can’t play friendly game with my friend when give invite it come twice that connecting to network and Blank background will come after few second my left will come it only coming for me when..
6:00 pm, April 9, 2020 Technical Issues
Penco10 replied to Stamina issues
No im not. I play with barcelona in online seasons and i use the tactics that the team comes with.
6:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Conection loss on pro clubs
Hi @tcajmv,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Fut team
Hi @vladtheladdd,When did you start playing FUT in FIFA 20? I believe you had to connect to FUT inside FIFA 20 before January 1st to have your club name and established date transfer over. ..
5:30 pm, April 9, 2020 Technical Issues
b1xcky_12 replied to FIFA 20 is loading forever in the first loading screen (PC)
I still have got the same problem. Do you have any other ideas?
5:30 pm, April 9, 2020 Technical Issues
