List Replies
Berejay replied to I can't update to version 1.10
The issue is not the system update, but the fifa20 version 1.19 update. I have tried several times to download it, but it keeps giving an error message "Cannot download". I can't access any online fea..
10:30 pm, April 10, 2020 Technical Issues
Haydzcon replied to Can’t get into ultimate team
Nope, just tried everything you suggested and did not work unfortunately! ..
9:30 pm, April 10, 2020 Technical Issues
albertkaiser1982 replied to Fifa 20 Input lag Xbox online/offline
@deepseavortex I have been the same since February. I can't play offline
9:00 pm, April 10, 2020 Technical Issues
rayted786 replied to PS4: Unable to play FUT, career mode - Game is stuck since update!
@FAHAD-SA78 how annoying. this is ridculous, we need to be able to roll back the updatre or something! EA need to sort it out./ Unaccceptable during the lockdown as well
8:30 pm, April 10, 2020 Technical Issues
tyhg56rf replied to Fifa 20 - cant connect with friend online
I have the same problem. Most of the time that I play online with my friend it tells me “ your opponent has left the match” although I didn’t leave it. And sometimes it is fine. I don’t know h..
8:00 pm, April 10, 2020 Technical Issues
EA_Darko replied to Fifa 20 - cant connect with friend online
Hey @Michuuu0704 I would suggest that both yourself and your friend take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
8:00 pm, April 10, 2020 Technical Issues
RobertD90 replied to problem with portuguese brazilian commentary
Hi, I have the same problem. I've installed the portuguesse/brazilian comentary but in game setting i don't have it. What could be the problem?
8:00 pm, April 10, 2020 Technical Issues
FAHAD-SA78 replied to PS4: Unable to play FUT, career mode - Game is stuck since update!
@rayted786 Mine crashes too but during the match! I can go to FUT page doing whatever I want in the menu, but once I'm playing a match in any mode it gets crashed before half time in minutes! Freezing..
8:00 pm, April 10, 2020 Technical Issues
bharathbv replied to Fifa 20 can't connect to my one friend only. We can play online to others
@EA_Cade How to do this process can you explain by step by step in ps 4 or can send some video it will be fine
7:00 pm, April 10, 2020 Technical Issues
feddypi replied to Controller settings
@EA_CadeI found the issue. For some reason after the update the controller settings were by default defined as 'One Button'. Pressing on controller arrows the other settings are available.Thank you fo..
7:00 pm, April 10, 2020 Technical Issues
papanitro2006 replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
I 100% agree, its soo frustrating.. when you buy a game such as FIFa and this happens.I only play online on FIFA and this is SUPERRRRR Frustrating.. Its been like this for years..on different ser..
6:30 pm, April 10, 2020 Technical Issues
paboreal30 replied to I lost my coins and my starting eleven in FIFA 20
@EA_Cade Thanks for the update mate
6:00 pm, April 10, 2020 Technical Issues
JoshuaTheGamer replied to Banned from the transfer market
Hi my case hasn’t been responded to yet and I’ve been waiting I’m Banned from the transfer market for sniping which is perfectly within the rules is there any chance someone from ea can chase th..
6:00 pm, April 10, 2020 Technical Issues
tedsss7 replied to Request to approve change of club name
Many people have problem with these
5:30 pm, April 10, 2020 Technical Issues
SgtFletcha replied to FIFA 20 Career Mode No Prize Money Received
@EA_CadeSame here with a 2nd league german Team. Mail promised 50 mio - got only 12 Mio EUR. Unplayable and very frustrating after fought a hard season -.-
5:30 pm, April 10, 2020 Technical Issues
NaFantastico replied to 3 disconnected in a row in WL!
Thanks for you response. However, I did what you said and I attached my screenshot of the results. It will be a big help if you would kindly tell me what the problem is. Also, I did get my WL matches ..
5:30 pm, April 10, 2020 Technical Issues
dimi_don_1102 replied to Fifa 20 online stamina issue
No. Balance and balance for both defense and offense, yet by he 35 min mark every is completely drained. Even my keeper was at half a bar by halftime. How????
5:30 pm, April 10, 2020 Technical Issues
sbnfar replied to Fifa 20 online stamina issue
Having online issues with fifa on ultimate team and online season when I play kick off it's fine but when I play online the players stamina is gone by half time I've factory reset my ps4 redownload th..
5:30 pm, April 10, 2020 Technical Issues
44ghepard replied to I got banned for no reason, just bought the game and got banned.
@EA_Cade I emailed them 2 days ago.. still got no reply.
5:30 pm, April 10, 2020 Technical Issues
kobehbrine replied to Can’t play fifa 20
I have done and they have given me the run around for a week now about simply letting me reset the email that was used (hacked) when whoever used my PSN ID to log into fifa used a bogus login verifica..
5:00 pm, April 10, 2020 Technical Issues
nafantastico replied to 3 disconnected in a row in WL!
Thanks for you response. However, I did what you said and I attached my screenshot of the results. It will be a big help if you would kindly tell me what the problem is. Also, I did get my WL matches ..
5:00 pm, April 10, 2020 Technical Issues
sbnfar replied to Online fifa 20 ultimate team stamina issue online season also
No man I checked all that also when I spoke with ea over chat they said it sounded like a big had got in they said they would raise it with the game developers I can't find a solution as they don't ha..
5:00 pm, April 10, 2020 Technical Issues
rsh5637 replied to FIFA 20 crashes when creating a new manager career
Hi, I did repair from the origin menu and it fixed it. Thank you for the answer!
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to FIFA 20 Stuck in pre match training
Hi @OmageC,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persi..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to WEEKEND LEAGUE
Hi @abbott964,Sorry for the delay, that's a visual issue only. You'll be qualified for the currently active league. -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also
Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 online stamina issue
Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 doesn't open when i press play after update
Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Player selss for less coins than I asked on the trasfermarked
Hi @1111111ggdsw2,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..
4:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to When put my fifa disk in, it still makes me use my ea access hours
@jackdanee Uninstall the trial, restart the machine and then try to play the full game using your disc. Thanks.
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to I lost my coins and my starting eleven in FIFA 20
Hi @paboreal30,I'm showing that your case is with the Terms of Service team currently, they will reach out to you as soon as they complete their investigation. -EA Cade
4:30 pm, April 10, 2020 Technical Issues
Sameaglesfan16 replied to Transfer market
Exactly same with me got a few players cheap on bid then all of a sudden I can’t buy or bid on anything really want it resolving
4:30 pm, April 10, 2020 Technical Issues
UzZi_1896 replied to Transfer market
when i try to buy players or objects i get the message (there was a problem communicating with the fifa ultimate team servers. please try again later)i didn't do anything illegal only bidding on objec..
4:30 pm, April 10, 2020 Technical Issues
dancebody0203 replied to there was an error accessing server data
Ok. I'll try this, too.What have I done lately was to go in my origin account. I clicked on Repair. And started again the game. Customization worked with almost everything from the Volta store except ..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to there was an error accessing server data
Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to I can't update to version 1.10
Hi @Berejay,Strange, can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database and let me know if this persists? -EA Cade
4:30 pm, April 10, 2020 Technical Issues
kobehbrine replied to Hello.i was hack and my fifa account was banned..how to recover it
this does nothing but send us to a screen that says we don't have any contact options. What if we have already gotten an email back saying that it needs to be from the original email linked to your ga..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to FUT Champions game not updated
Hi @simonexxx288xxx,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Objectives
Hi @hega1998,Are you using midfielders who are CAM,CM,CDM's or are you playing out of position players? That Objective won't update unless you have someone in the correct position completing it. ..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa points trouble
Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..
4:30 pm, April 10, 2020 Technical Issues
Alvinmenezesrona replied to Fifa 20 friendlies error
We both have ps4 how to fix it
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 friendlies error
Hi @Alvinmenezesrona,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP ad..
4:30 pm, April 10, 2020 Technical Issues
EA_Aljo replied to My EA account was hacked and lost all my ultimate team main players and fut coin
Hi there, @rgoel28. Can you try using a Chrome browser in incognito mode? Also, if you have a PC, try using that instead of a mobile device. If you have to use a mobile device, try display..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Fifa 20 stamina drain
Hi @Tounkaratibou15r,Make sure you aren't using stamina draining tactics like Overload Ball Side or Team Press/Constant Pressure all the time. -EA Cade
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Constantly freezing or getting disconnected online
Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..
4:00 pm, April 10, 2020 Technical Issues
Shiky77 replied to Fifa 20 online stamina issue
@sbnfar I have the same issue on xbox one fifa 20 my players are out of gas within the 1st half.
4:00 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Can’t get into ultimate team
Hi there, @Haydzcon I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to I got banned for no reason, just bought the game and got banned.
Hi @44ghepard,I'm showing that you reached out to the Terms of Service team today, you'll need to wait for them to respond to your email to proceed with this investigation. -E..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes when creating a new manager career
Hi @rsh5637,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
4:00 pm, April 10, 2020 Technical Issues
