List Replies
EA_Aljo replied to Button delay making game unplayable
Hi there, @christinegoxo. We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to * de jogo
Hi there, @Marbrisousa If you're saying you have been banned from the Transfer Market, please see this article for help: https://help.ea.com/en-us/help/account/information-about-banne..
8:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Transfer market companion app
Hi there, @jaideng04. Are you seeing a message that you need to keep playing in order to unlock the market on the companion app?
8:30 pm, April 14, 2020 Technical Issues
_felipeferrari99 replied to unable to connect to ea servers
@EA_Aljo não consigo acessar a EA.COM para jogar ultimate teamtem previsão para o servidor estar disponivel?qqqqqqqqqqq
8:00 pm, April 14, 2020 Technical Issues
A_M_Kassem replied to unable to connect to ea servers
i have the same issue, can't connect to the EA servers on XBOX
7:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to No replies from EA
Hi there, @Jerseyboys23. Did you follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts? I'm not seeing any cas..
7:00 pm, April 14, 2020 Technical Issues
matys50 replied to unable to connect to ea servers
@EA_Aljo Hi, I'm unable to connect ea servers
7:00 pm, April 14, 2020 Technical Issues
MPeacemaker replied to unable to connect to ea servers
I have exactly same problem, can´t join PC or XBOX
7:00 pm, April 14, 2020 Technical Issues
ItsZer0Van replied to Not able to load in to FIFA 20
I have tried even others Fifas like 18 and 19 dont open its the same thing for all fifas Idk how to contact to EA Help support where I can talk to a helper.
7:00 pm, April 14, 2020 Technical Issues
matys50 replied to Connectivity problems
Can't connect to ea servers Xbox one
7:00 pm, April 14, 2020 Technical Issues
CentricCandy874 replied to Connectivity problems
I have the same problem on XBox One... it doesn't connect
7:00 pm, April 14, 2020 Technical Issues
MPeacemaker replied to Connectivity problems
I have the same problemNo idea what to do, it´s same at all EA log in, XBOX as well
7:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to FUT WEB app
Hi there, @mdraks007. Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!
6:00 pm, April 14, 2020 Technical Issues
el-proffesor420 replied to Can't play Online friendlies in FIFA 20
Its NAT type 2.
6:00 pm, April 14, 2020 Technical Issues
wadddod replied to Fifa 20 unable to connect
i am facing this issue from last 10 hours and i have tried all the steps in trouble shooting guide
6:00 pm, April 14, 2020 Technical Issues
Messermesut1081 replied to Fifa 20 unable to connect
the error to connect is still there. EA give us an Answer when are you fix that issue?
6:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to unable to connect to ea servers
Hi there, @BamieJareham1. I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to i cant play in ultimate team ,it says you need a age restriction
Hi there, @Andreichirachina. Can you get me a screenshot of the message you're seeing? Thank you.
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to fut points not added and customer service always no room available
Hi there, @Zuma192. Do you have a Twitter account? If so, try contacting @EAHelp. They can look into this for you. Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to fifa 20
Hi there, @johncarlo1738. Does it say the online settings file is corrupt? If so, go to Customize > Profile > Delete and delete the online settings file. Then, try playing again. Thi..
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Can't play Online friendlies in FIFA 20
Hi there, @el-proffesor420. I'd like you and your friend to check the online settings screen of your consoles. Can you tell me what it says for the NAT? Thanks!
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Fifa 20 Online Friendly
Hi there, @lehpi00. Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!
5:00 pm, April 14, 2020 Technical Issues
mirelinho86 replied to Another DNF
@EA_Aljo , really?Do you have acces to internet or you are livin' in your own world?!?EVERYBODY has at least one DNF per week.We are paying serious money, but servers are ridiculous.At the minute we c..
4:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Another DNF
Hi there, @garethlambert. Is this happening frequently or was it just this one time since you started playing again over the last couple of weeks?
4:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
Riccigoshi replied to Connectivity problems
I have the same problem too☹️
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
ssemihh94 replied to Connectivity problems
@Dragicevic1988 I have same problem too
2:30 pm, April 14, 2020 Technical Issues
ozguraksoy replied to fifa 20 not connecting to servers problem
@nikivasilevbg As like ever other day EA servers are having problems. Because of the coronavirus outbreak more people have started playing more of EA’s games but EA has less employees working at a s..
2:30 pm, April 14, 2020 Technical Issues
tiger3956 replied to fifa 20 not connecting to servers problem
Internet is working good but cant connect to EA servers...
2:00 pm, April 14, 2020 Technical Issues
JDV-jdeca replied to Connectivity problems
@Dragicevic1988 I Have the same problem who can help us??
2:00 pm, April 14, 2020 Technical Issues
Dragicevic1988 replied to Connectivity problems
I just got the same problem No idea what to do
2:00 pm, April 14, 2020 Technical Issues
Dustykingz227 replied to Help EA
@EA_Barry everything is the same about God, how tired I am already, I don’t know what to do, regarding the ports I have the prefix set up as a dmz server, why should I open the ports for it?
2:00 pm, April 14, 2020 Technical Issues
DrooQer replied to Fifa 20 unable to connect
I have same problem.. What should we do ?
12:30 pm, April 14, 2020 Technical Issues
Norbert9907 replied to fifa 20 crashing pc
@EA_Barry my gpu 52% warm up and cpu is 60%-75% warm up
11:30 am, April 14, 2020 Technical Issues
Scotty11705 replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.
@EA_Atic I am also unable to join one of my friends games as when I go to join it never loads me in to the game but this works with all of my other friends
11:30 am, April 14, 2020 Technical Issues
EA_Barry replied to Help EA
@Dustykingz227 Try using Google Public DNS: https://developers.google.com/speed/public-dns/docs/using http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps:/..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to حسابي معلق
@ffsaaaaann At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
10:00 am, April 14, 2020 Technical Issues
ffsaaaaann replied to حسابي معلق
سلام عليكم " حسابي محظور من شركة EA من فضلكم اريد الحل اسرع وقت لي اسبوع اتكلم مع الشركة ولا في رد نهاىيا هذا ..
10:00 am, April 14, 2020 Technical Issues
Simon3404 replied to Nintendo switch cant connect to EA server
Hi there, did you receive help with this? we are hab=ving the same issue. have you a remedy for it? your help appreciated please!
9:30 am, April 14, 2020 Technical Issues
MamadoElf replied to Unable to connect to servers via Ps4, web app or mobile phone app
@ssnap1989 me also i try it everywhere but it dosn't work
9:30 am, April 14, 2020 Technical Issues
EA_Barry replied to Fifa 20 “You already have an EA account” not my email.
@DokterGre @imdanialonso If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as w..
9:00 am, April 14, 2020 Technical Issues
Zlatan1101 replied to Fifa 20 ps4 disc won’t install
@Bransden_Mackie Did you try just to install the game first then the update? Sometimes in the middle of installation an update message pops up and asks if you want to install it.Try this, log into you..
7:00 am, April 14, 2020 Technical Issues
Zlatan1101 replied to Not able to load in to FIFA 20
@ItsZer0Van Try to uninstall the game first, install again and apply the updates after the disc installation has completed.
7:00 am, April 14, 2020 Technical Issues
Moskolonel replied to Fifa 20
Hi @Terrence12clarke If you think your account was hacked we can't make really something on this community forum. Take a look on this link:https://help.ea.com/en/help/account/i-th..
7:00 am, April 14, 2020 Technical Issues
CubiCoC_YT replied to "Sorry, an error has occurred while trying to complete your search"
Hello! I also have this error while trying to enter the transfer market and I have NOT been sniping player or consumables.Hope you can help me.Thanks!
6:30 am, April 14, 2020 Technical Issues
codybates416 replied to Fifa 20 tournament mode crashing glitch
I’ve tried playing offline, I’ve tried saving before the match, I’ve tried simulating past the match but every single time I finish the 14th game it always crashes and takes me back to the Xbox ..
12:00 am, April 14, 2020 Technical Issues
