List Replies
paulyd0044c replied to The ea servers ar unable to process my request fifa 20
I 100% agree that the EA support are unhelpful and do not provide any actual support for the issue. So, I can access the game, I have 300mb/s down and 160mb/s up, a wired connection and perfect ..
4:30 am, April 16, 2020 Technical Issues
azuldragon777 replied to FIFA20 will not connect to EA servers
@azuldragon777 Got it to work. Please disregard. View in thread
3:00 am, April 16, 2020 Technical Issues
Hungryforgames08 replied to 2 ultimate teams 1 ea account
thank you cade that has worked on the companion app and the web app can i do this on the other ps4?
1:30 am, April 16, 2020 Technical Issues
andrespaez320 replied to Fifa 20 kit number glitch solved
Hi man it won’t work for me any suggestions? I followed all of your directions
1:00 am, April 16, 2020 Technical Issues
Scallywaggles86 replied to No email access
Hi, yes of course I put my email address in there. And despite me telling them (in the numerous forms I’ve filled in) not to send replies to the old address they still do. ive now sent an ..
11:00 pm, April 15, 2020 Technical Issues
oblieskice replied to Why am i lagging in fifa 20 season?
@EA_Aljo If i get a wired connection do i this too
11:00 pm, April 15, 2020 Technical Issues
kiswentz replied to Lost two draft tokens
Same for me, crashed during the third match, while I had the lead, when I reopened the game I received a 0:3 lost. EA support told me the same... thanks for the “help” ..
10:00 pm, April 15, 2020 Technical Issues
youngludaosa replied to I cant play a match on fifa 20 keep losing connection to the EA servers
@knownquiickz EA are starting to * me off I keep lagging out half way through online fut and squad battles, does anyone know how to fix this problem
9:30 pm, April 15, 2020 Technical Issues
nnnnnn1122 replied to fifa 20
@EA_Cade do you want me to just delete the profile in the menu?
9:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to How long it takes for a missing items specialist to email you?
Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
9:00 pm, April 15, 2020 Technical Issues
MingeBucket replied to Got standard Lemar not FUT Birthday
Thanks
9:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Disable account and no answer from EA help team
Hi @7dreadful7,Your case was escalated up for review by the Terms of Service team. They'll email you once they complete their investigation into this. -EA Cade
9:00 pm, April 15, 2020 Technical Issues
sdctbc0324 replied to Getting disconnected from ea servers
I have already walked through all of the settings and everything on the live chat. And we cleared and reset some stuff. I was told by him i would have to get on the forums for the compensation for me ..
9:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Getting disconnected from ea servers
Hi @sdctbc0324,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
9:00 pm, April 15, 2020 Technical Issues
7dreadful7 replied to Got banned - my account is disabled.
Hi Gustaf,and did EA resolve problem for you or not?because now I have totally the same issue.
8:30 pm, April 15, 2020 Technical Issues
7dreadful7 replied to Disable account and no answer from EA help team
@7dreadful7 Forget to say: that is FIFA 20 Ultimate team
8:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to Got standard Lemar not FUT Birthday
Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..
8:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to never recieved twitch packs
Hi @andrewhakim,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 15, 2020 Technical Issues
schellix replied to Getting disconnected from EA server continuously.
Here you go ..
8:00 pm, April 15, 2020 Technical Issues
harry_dakin122 replied to Can't get online Fifa 20 on a Switch
I have had the same problem and I can't solve it
7:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to Not getting security code
Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Getting disconnected from EA server continuously.
Hi @schellix,Can you get me a screenshot of the PS4 network settings page that shows the Up/Down speeds and NAT type please? -EA Cade
7:00 pm, April 15, 2020 Technical Issues
iaMGingerfindsun replied to xp after play squad battles not adding to season progress....ps4
Hi I've attached photo,as you can see there is points after squad battle match,but these points are not added up as it used to to season progress any more........im suppose to get xp by playing 4..
7:00 pm, April 15, 2020 Technical Issues
m47_zet replied to Gameplay is too slow because of EA Servers!
me too, gameplay in DR like slow motion
6:00 pm, April 15, 2020 Technical Issues
theworldwaits replied to Glitched and sold my 200,000 player for 30k grrr
I’ve just had a similar case, I sold Emilio Butragueno for 720k but he listed for 69k. I’m fuming!!! This was done on the app! I checked the price then submitted and the price changed. I’m waiti..
6:00 pm, April 15, 2020 Technical Issues
AbsoluteInDoubtX replied to FIFA 20 Low Detailed Quality.
I don't know if you'll ever see this message since this post is pretty old but I've had the exact same issue, did you ever manage to fix it?
5:30 pm, April 15, 2020 Technical Issues
ItsMe_Mamareza replied to FIFA 20 Low Detailed Quality.
on the first picture its on 1920*1080 if you look at the shadow and player face u may find that the texture is abit blur and faded . but in second one its the highest amount of my gpu support i mean 3..
5:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to FIFA 20 Low Detailed Quality.
@ItsMe_Mamareza I'm not seeing any issues with the quality in your picture, perhaps you could get me a video? -EA Cade
5:30 pm, April 15, 2020 Technical Issues
EA_Aljo replied to Camera
Hi there, @minechamp. There are different cameras for different modes. Which one are you trying to change the camera for?
5:30 pm, April 15, 2020 Technical Issues
ElAmarranavaja replied to Connection Problems - 4/14/20
We have two Xbox connected to the same net and the game won’t allow connection for the both
5:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to I can’t log into the fifa 20 companion app
Hi @keithbyrne2015,Sorry for the delay, is this still happening? -EA Cade
5:00 pm, April 15, 2020 Technical Issues
HolyLord914 replied to My Fifa 20 keeps crashing when I open Ultimate Team
Im not able to play a single game. Crashes within 5 min of FUT launch. This has been happening for the past 2 weeks. This is what I have doneUpdated Drivers,OS.Repairing game,Deleting files on Ap..
5:00 pm, April 15, 2020 Technical Issues
Slyth92 replied to Wrongly Banned
Your answer is unhelpful. I got the same problem. And its been TWICE THAT I OPEN A CASE. NOTHING HAVE BEEN DONE!!!! EA IS A SCAM!!!
5:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Can’t load into pro clubs
Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade
4:30 pm, April 15, 2020 Technical Issues
franjogrebnice replied to Division rivals points and coins
can nayone help me to DM whit this issueof course someone from EA please???
4:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Division rivals points and coins
@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, April 15, 2020 Technical Issues
deepakprasanna12 replied to fifa 20 pc no sound
@EA_CadeThank you for your response. Yes I have tried the repair option. I even Uninstalled and re installed the game. Still the same problem.
4:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Missing players and contracts from the club
Hi @HYPERDEN30,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to Offtopic Question
Hi @chegevarrra,You can't post on the FIFA forum if your account doesn't own FIFA 20. The account you're posting with here does not have FIFA 20 associated with it. -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to fifa 20 pc no sound
Hi @deepakprasanna12,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to xp after play squad battles not adding to season progress....ps4
Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to 2 ultimate teams 1 ea account
Hi @Hungryforgames08,Click the cogwheel on the app and you should be able to swap between FUT clubs on the account you're logged in with if there is more than one associated with the account. ..
3:30 pm, April 15, 2020 Technical Issues
EA_Aljo replied to 2 ultimate teams 1 ea account
Hi there, @Hungryforgames08. You should just need to log in to the same account on both consoles to play the same Ultimate Team. Have you tried doing that or are you logging in to 2 separa..
3:30 pm, April 15, 2020 Technical Issues
jamesyq86 replied to Why is this game so bad
Mate its a complete joke how bad it has got. I have never seen anything as bad
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Connection problem 15/04/20
Hi @Conoros98,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Packs disappearing
Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to from xbox to ps4
Hi @Marcelo0110,Your FUT club is tied to the platform it was created on, you'll have separate clubs on each platform. -EA Cade
3:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to My Fifa 20 keeps crashing when I open Ultimate Team
Hi @JimdeBeeros,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..
3:00 pm, April 15, 2020 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
