List Replies
amermattar replied to Failed to log in all day!!!!
Me as well, from Arizona, USA. I contacted support and they said to come here.
12:30 pm, April 17, 2020 Technical Issues
0256763467423 replied to Account got hacked. Lost 1.3 million coins.
It also happend to me i lost all my trauable players
11:00 am, April 17, 2020 Technical Issues
GameDroid0919 replied to auto disconnected on pc server
Same here what a joke of the company, got 2 dcs middle of the game, and they are gonna compensate by saying that we apologize for the incovenience thereby increasing the wl by 24 hoursAnd what about t..
11:00 am, April 17, 2020 Technical Issues
EA_Barry replied to No commentary
@Bradhuang05 Check that you have your console audio set to Linear PCM and 2ch. Stereo: https://manuals.playstation.net/document/en/ps4/settings/audiooutput.html Thanks..
11:00 am, April 17, 2020 Technical Issues
0256763467423 replied to My acount got hacked
I lost 1.2 mil coins of players and i didnt put them on the transfer market
8:00 am, April 17, 2020 Technical Issues
Moskolonel replied to My acount got hacked
Hi @0256763467423 If you think your account was hacked we can't make really something on this community forum. Take a look on this link:https://help.ea.com/en/help/account/i-think..
8:00 am, April 17, 2020 Technical Issues
GafferMichael replied to Online play - Required privilege issue
@EA_Cade wrote:Hi @GafferMichael,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear..
7:30 am, April 17, 2020 Technical Issues
jburbano99 replied to PS4 fifa 20 opponent has left the match
I’ll try today, it honestly gets really frustrating after you literally change everything related to the internet.
7:30 am, April 17, 2020 Technical Issues
bogy13lp replied to Account got hacked. Lost 1.3 million coins.
Hello there! I am having the same problem. Sunday I was hacked. I lost all my treatable players(the value of them was more than 3500000 coins), all gold contracts(more than 300) and 150000 coins&..
5:30 am, April 17, 2020 Technical Issues
RSLoreto replied to Squad battles
I played 4 or 5 times today / yesterday and they all gave errors before finishing the game and in all of them I was winning and ended up losing by W.O. Wtf????
5:00 am, April 17, 2020 Technical Issues
Deadshot300000 replied to fifa 20 audio
@savulaur does the problem solved ?
5:00 am, April 17, 2020 Technical Issues
Otichnap replied to fifa 20 audio
Had this problem aswell. Only thing I found to fixthis is to switch the volume back while ur in the pre game lobby where u choose shirts. Here u wont disconnect if u alt-tab. This really is a frustrat..
5:00 am, April 17, 2020 Technical Issues
TinosaFC replied to lag , button delay etc etc.
I gave up to play Dvisions Rival and Weekend League. Bro i can't even play Squad Battle. Even Squad Battle is lagging. When i got the ball my game play turn out to be heavy very quickly. 93 Neymar can..
3:30 am, April 17, 2020 Technical Issues
m7mdhubail95 replied to purchased Fifa points in FIFA 20 from PS store
If i buy fifa points but i discover the game region is different with my account , so if i will buy another one with the same region if my account do i will find the points on my account?
1:30 am, April 17, 2020 Technical Issues
Sreehari10 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@EA_Cade IVE HAD THIS ISSUE ON PS4 5 WEEKS NOW ., PLEASE HELP ME OUT
12:00 am, April 17, 2020 Technical Issues
christinegoxo replied to Button delay making game unplayable
it's happening on wired and wireless It's happening in lots of games and to lot's of gamers so I doubt it's a connection issue and how could connection effect my goalkeeper
11:30 pm, April 16, 2020 Technical Issues
svetlqka13 replied to Account got hacked. Lost 1.3 million coins.
@EA_Cade Yes I know and I am sending messages almost every day but nothing changed with my account
11:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to ban problem
Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 16, 2020 Technical Issues
markmira14 replied to Why did I get banned from the transfer market?
Thank you so much! I’ve sent them the issue. Do you have any recommendations on what do? Because they’ll take about 3 days to answer and I want to get unbanned as soon as possible.
9:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Player name says undefined in post match graphics after getting the ball.
Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Account got hacked. Lost 1.3 million coins.
Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Fut 20 draft issue
Hi @kielyons85,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
Al3xand3r12 replied to Unable to connect to FIFA 20 Ultimate Team
Yes it's still happening. It also says that the EAS FC catalogue update 1 appears to be damaged and cannot be used.
9:00 pm, April 16, 2020 Technical Issues
GuardianD671 replied to Player name says undefined in post match graphics after getting the ball.
i think the issue is nobody actually thought about removing the known as field when they added the shirt name field, since they seem to be meant for the same reason, and one is now redundant.
9:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Online play - Required privilege issue
Hi @gaffermichael,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..
8:30 pm, April 16, 2020 Technical Issues
saifullahbarrie replied to my fut20 team got deleted without my knowledge
@EA_Cade thank man 🙏🏾
7:30 pm, April 16, 2020 Technical Issues
Mark_Mira14 replied to Why did I get banned from the transfer market?
Thank you so much! I’ve sent them the issue. Do you have any recommendations on what do? Because they’ll take about 3 days to answer and I want to get unbanned as soon as possible.
7:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to fifa 20 geforce now too many computers..
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
7:00 pm, April 16, 2020 Technical Issues
merdo89 replied to i can't access my origin fifa20
this ban is for ever ?? i connected so much times for one week trying to knowing what exactly happens to my account they didn't give me much informations
6:30 pm, April 16, 2020 Technical Issues
Jonspadeto replied to Error to open FIFA 20 on PC
I had update my Windows and features, but the bug continue.
6:00 pm, April 16, 2020 Technical Issues
EA_Lanna replied to Rewards and packs
Hi @thomasgreyisalad, What type of rewards would you like to see in-game? - EA_Lanna ____________________________________________________________＊Accept as Solution button- ..
5:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Tried deleting cache files to fix a white screen, but ended up with no games.
Hi @phagma,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to what can we do to take the pack from twitch?
Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Coonection failure
Hi @Cherichi18,That would indicate a blocker on your ISP side, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to my fut20 team got deleted without my knowledge
Hi @saifullahbarrie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to i can't access my origin fifa20
Hi @merdo89,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Why did I get banned from the transfer market?
Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to There is a new problem FIFA20 crashes when checking the connection what to do?
Hi @nnnnnn1122,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Error to open FIFA 20 on PC
Hi @Jonspadeto,Can you ensure you have all available Windows updates installed and let me know if this persists?Also, disabling programs like MSI Afterburner/ Geforce Experience can prevent this from ..
5:00 pm, April 16, 2020 Technical Issues
EA_Barry replied to Wrong email adress
@paddybwheals118 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
4:30 pm, April 16, 2020 Technical Issues
victorrulian replied to Fifa 20 Crashing on Online matches, Pc
@EA_Cade Hey man thanks for the answer I really appreciate you helping me. I’m new to all this stuff so where can I find this “customize menu” ? Thanks again
4:30 pm, April 16, 2020 Technical Issues
naveed007777 replied to Can't connect to ea server after updating PS4 version 7.50
I have tried open DNS, and resetting router, wired connection, WiFi, reboot PS4 but still not working. I downloaded UO trace software but it doesn't run because of China internet maybe. I tried with v..
4:00 pm, April 16, 2020 Technical Issues
FernandoTorreseo replied to I cant connect to ea survers
the same for me but it says invalid account.
4:00 pm, April 16, 2020 Technical Issues
xxXAfterHourXxx replied to Unresposive Gameplay
Anyone here and cared to give a reply?
4:00 pm, April 16, 2020 Technical Issues
chissybhoy918 replied to Fut rigged
@MartyLHC Honestly buddy I’d give up now it really doesn’t get any better!! Feels like the more time you put into fifa the more you get frustrated!! I’ve played so many games hundreds with a ava..
3:30 pm, April 16, 2020 Technical Issues
ribexsv replied to I my fut champion rewards did not appear
Same here. I only received my division rivals reward.
2:30 pm, April 16, 2020 Technical Issues
KiloOnee replied to I my fut champion rewards did not appear
I did't receive my rewards either. Gold 3.I've received my rivals rewards but not FUT Champion's reward.Please share if you receive yours.
2:30 pm, April 16, 2020 Technical Issues
stajoimga replied to I my fut champion rewards did not appear
I didn't receive mine either. First time playing FUT Champions so not sure where they usually arrive?
2:30 pm, April 16, 2020 Technical Issues
