List Replies
EA_Cade replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..
7:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to cant sync cloud data
Hi @Nikhil2296,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to Fifa 20 disconnected mid game
Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
7:00 pm, April 21, 2020 Technical Issues
emceegowan replied to Stuck at pre-match drill in My Career Mode
This has been happening to me over the course of several days. I force quit the game and then go back into my career mode and the same issue happens again. I am also playing on a PC.
7:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to Packs disappeared before I could redeem.
Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Still had no response to my case or several emails.
Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Can’t Find My Packs FIFA 20
Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to First owned prem teams game wins not registering
Hi @BabyTLaws87,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Fifa 20 : Unable to connect
Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..
6:30 pm, April 21, 2020 Technical Issues
Adwyer672 replied to Changing PSN ID Online, FIFA 20 will work properly?
I reset it with a spare account first as a test and it was fine
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
DEMY_KSA replied to Changing PSN ID Online, FIFA 20 will work properly?
I want to change my PSN ID too, but I'm afraid I can't login to my UT anymore. please provide us with an answer
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Won’t allow me to play online and email address is not one I even recognise.
Hi @Shaggers9,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to 5th in a row squad battle disconnect
Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
Leedsutd135 replied to Cheating?
How you actually look into the issue you've been informed about, unless of course you are aware of the cheating, I'm aware it goes on im also fully aware that EA know it happens but won't actually do ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Unable to login to ultimate team using my wired LAN connection
Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Account hacked now banned
Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to can't connect to EA servers FIFA 20
Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..
6:30 pm, April 21, 2020 Technical Issues
EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..
6:00 pm, April 21, 2020 Technical Issues
Xplicit_2121 replied to Seasons Match Disconnection
I had this same issue and just contacted and messaged EA. I hope they remedy this. It isn't that big of a deal, or wouldn't be, if I hadn't just bought the game or had issues years ago. My ..
5:30 pm, April 21, 2020 Technical Issues
Xplicit_2121 replied to Unable to reach you Support
Extremely frustrated that Origin has server issues and then we end up getting in game consequences, and even worse, actually booted from the game due to a serve issue..... unbelievable
5:30 pm, April 21, 2020 Technical Issues
Dreamadv replied to Origin update game-breaking bug
https://answers.ea.com/t5/Technical-Issues/Fullscreen-game-breaking-bug/m-p/8996898#M40336
5:00 pm, April 21, 2020 Technical Issues
Dreamadv replied to Origin client update 10.5.68 has broken fifa pc , old client works fine
https://answers.ea.com/t5/Technical-Issues/Fullscreen-game-breaking-bug/m-p/8996898#M40336
5:00 pm, April 21, 2020 Technical Issues
eDo85rm replied to Origin client update 10.5.68 has broken fifa pc , old client works fine
I also have the same problem after updating origin. The nice thing that no one answers and this makes me very angry. Please some answers from the moderators. Fed up with all these problems ..
4:30 pm, April 21, 2020 Technical Issues
killerpl4uze replied to Origin update game-breaking bug
Also on Apex Legends:https://www.reddit.com/r/apexlegends/comments/g59irx/origing_keeps_tabbing_me_out_of_the_game_again/ It was first always launch Fifa20 Launcher, after I've deinstalled it, it..
4:00 pm, April 21, 2020 Technical Issues
nizzuee replied to I can't connect to the AE servers
Hello Aljo. My case is quite different with others. The thing is, I can't connet my PSN ID with EA Server and the login verification email stated is not my email at all. Perhaps the problem occur due ..
4:00 pm, April 21, 2020 Technical Issues
mn3aksh replied to I can't connect to the AE servers
Hi EA community manager, I have the exact same issue and for the past 3 days, I cannot enter FUT because it says I am unable to connect to the EA server. Please advise what the issue is and how I can ..
3:00 pm, April 21, 2020 Technical Issues
Parapateja69 replied to Game keeps going to windowed mode
Is not working...I have the same problem, and from what I've seen on other sites, lots of us whit this bug/problem
2:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Game keeps going to windowed mode
Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..
2:30 pm, April 21, 2020 Technical Issues
Uncle_Roykus replied to Origin update game-breaking bug
So EA were aware of the issue and still released a game breaking client. Do these people understand how QA works?
2:30 pm, April 21, 2020 Technical Issues
averal09 replied to "We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@vssharma556 Hey I have the same problem im using the cellular data and it works perfectly but as soon as I use my Wifi nothing works and it takes 5 tries to even enter Ultimate Team hit me up when u ..
2:30 pm, April 21, 2020 Technical Issues
powellie95 replied to Origin update game-breaking bug
Happens to me even with Chrome open. Just opens up Origin
2:00 pm, April 21, 2020 Technical Issues
gyenizsegab replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
Dude can you read? TWO WEEKS, CHECKED MORNING ABOUT MOON AND EVENINGS. ITS ALWAYS, NO CHANNELS ARE AVALIBLE. WHY?
1:30 pm, April 21, 2020 Technical Issues
Donsolu_90 replied to Fifa 20: Can't play online with friends
Wadup, We are both on NAT Type 2.
1:00 pm, April 21, 2020 Technical Issues
BeboElijah replied to "We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
What’s happening with Ultimate team?? Im losing xp like crazy. The system just quit After I finish the game...they would give me the points back??
1:00 pm, April 21, 2020 Technical Issues
OMGItsEnvyyy replied to Account hacked now banned
I’ve updated everything I just think the ban isn’t fair because it isn’t my fault thanks for the help
12:30 pm, April 21, 2020 Technical Issues
Moskolonel replied to Account hacked now banned
Hi @OMGItsEnvyyy Fo the ban, we can do nothing more on this forum it's a community of players. If you think this ban was applied to your account by mistake.You can reach out to th..
12:30 pm, April 21, 2020 Technical Issues
vssharma556 replied to "We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Hi bro I am facing the same problem to I can't enter into ultimate team it takes several attempts. Even if I get in the connection is very slow and its me out of the games. I can login to ultimate tea..
12:30 pm, April 21, 2020 Technical Issues
leonosm replied to High pings in UOTrace FIFA 20
Did you manage to resolve it?
12:00 pm, April 21, 2020 Technical Issues
D4VEG82 replied to PSN account ineligible
Hi, that hasn't worked, is this happening because o changed my psn id? Still saying invalid account
11:30 am, April 21, 2020 Technical Issues
Unluckyman22 replied to 5th in a row squad battle disconnect
I play on Xbox One s all digital with open nat type and 40mb/s connection wired..
11:30 am, April 21, 2020 Technical Issues
averal09 replied to We are sorry but there has been an error connecting to fifa 20 ultimate team
Edit // When I try to load into friendlies i get the error message: Failed to retrieve the list of squads from the server.
11:30 am, April 21, 2020 Technical Issues
Alexeishan replied to Missing players
I already done that. It happened 8 days ago and the case is still pending although i ve been said is gonna take a few days to get the players back. Now when i try to contact an advisor it says: sorry,..
11:30 am, April 21, 2020 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to FIFA 20 CRASHES TO DESKTOP
@ivkopifko Please try the following troubleshooting steps: Right click the game in Origin and then Repair Download and install all available Windows updates Run System File ..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
@gyenizsegab Support is not currently available on Sundays, so that is possibly the reason you are seeing that message: We’ve temporarily changed our support hours to limit..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to PSN account ineligible
@D4VEG82 Can you please let us know if resetting your password via the following link helps you here? Thanks. https://signin.ea.com/p/web2/resetPassword
11:00 am, April 21, 2020 Technical Issues
srax33of67zb replied to PSN account ineligible
Hello why does my account say its invalid and i cant play apex legends or fifa 20?
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to My log in information isn’t me. How do I change my account email
@freakytikitommy9 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with m..
10:30 am, April 21, 2020 Technical Issues
