List Replies
Enzissimo86 replied to Banned account - how to solve?
@EA_Aljo Hi! Sorry, I didn't understand. Could you unban my account? I tried two times to open a case but they closed it without send me an answer. It's still open a third. I tried to open a live supp..
6:30 pm, April 24, 2020 Technical Issues
eggielfc replied to Button delay unplayable
Wired my connection is good and easy contact said my game is fine but gave me a 100 steps advanced trouble shooting steps which is very complex
6:30 pm, April 24, 2020 Technical Issues
Coach_Jacobs replied to FIFA 20 Crashing on PC after loading from my data
Last Night I updated my Windows 10 and GeForce GTX 1050 driver version to 445.87. Since then FIFA 20 keeps crashing when either trying to load DATA or Match loading in FUT.
6:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to FUT champs loss
Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
6:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to My game has disappeared from my origin launcher
Hi @niksunbg,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:00 pm, April 24, 2020 Technical Issues
uberhull replied to Button delay unplayable
I always get the same... games start off at a decent speed then button delay creeps in and becomes unplayable and unenjoyable. I was using wi fi but have bought a decent ethernet cable and still get r..
6:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Link new ea account to gamertag
Hi there, @LucasOzLygoe. We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Unable to get companion confirmation mail
Hi there, @matsupikachu. Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Connect Problem
Hi there, @Korhanb12. Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!
5:30 pm, April 24, 2020 Technical Issues
Herman444454rt replied to My account is invalid
In tried to log in to fifa 20.But then I got a notification: your account is invalid. Please contact help.ea.com.
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to fut champions
Hi there, @Simpsonprat. The best thing to do is just keep playing and climbing the divisions. You'll get more points as you keep progressing. Good luck!
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Can i get access to werkend league
Hi there, @daryl_dunsmuir. Unfortunately, we're not able to grant Weekend League access. You'll need to earn it through playing. Thanks!
5:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Weekend League
Hi @chappeth14,You have 24 hours after the competition starts to redeem them -EA Cade View in thread
4:30 pm, April 24, 2020 Technical Issues
Krama4FIFA replied to Someone has broken in my FUT 20
I can Access my account and I now secured it with different password, but is there a solution to get my players back. I also contacted EA Help and they said they recieved my request but I haven't had ..
4:30 pm, April 24, 2020 Technical Issues
bq5oymrjs7zl replied to Problem with servers
İ have done everithyng said i dont have nothing changed
4:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Button delay unplayable
Hi there, @eggielfc. I'll try to help with this. First, are you on a wired or wireless connection?
4:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Keeps saying my account is invalid and won't let me access any online service
@6y6655ythy Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues
Pyocom19 replied to Missing player
@alecsandriu I’ve contacted them 3 times and they haven’t given my stuff back
3:30 pm, April 24, 2020 Technical Issues
TheRonny93 replied to Can't connect to EA servers on FIFA20 - PS4
@willrbennett this sucks! let's hope they can give us a solution trough here quickly
3:30 pm, April 24, 2020 Technical Issues
EA_Barry replied to Someone has broken in my FUT 20
@Lexarced @Krama4FIFA Please see the following link for steps to take on this, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-ca..
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to No loss
@EzzieDENoob If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. https://help.ea.com/en-us/help/faq/report-players-for-che..
3:00 pm, April 24, 2020 Technical Issues
splitzfps replied to Email Regarding Case Information
They haven’t updated anything there i haven’t tried that.
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to too many computers have accessed this accounts version of displayname field miss
@ADIgame123g This should resolve itself within 24hrs or so, thanks.
2:30 pm, April 24, 2020 Technical Issues
alby2289 replied to Redeem WL access PROBLEM
@sam_harajuku Last Saturday at 11am i see similar Messages (when registration to WL was already closed) and i click Reedeem. During last week i cannot play WL, and thiking that the 2000 points were us..
1:00 pm, April 24, 2020 Technical Issues
Lexarced replied to Someone has broken in my FUT 20
@Krama4FIFA I have the same problem, all my players of my FUT team are send and it's not me who did this.Thanks to EA to find quikly a solution !!!!
12:30 pm, April 24, 2020 Technical Issues
chappeth14 replied to Weekend League
i dont care when i just want to play friday sunday suturday its same for me . :D
12:00 pm, April 24, 2020 Technical Issues
curtplaysfifa123 replied to Error loading the captcha from the captcha service provider
Mine seemed to fix itself on it's own roughly 10 minutes after I posted this thread
12:00 pm, April 24, 2020 Technical Issues
Terjano replied to Rossoneri maldini objective
I've scored in friendlies multiple times - never counted. How can i prove it now when the seasons end and we are all grinding for lvl 30 and we might fail due to this....?
11:30 am, April 24, 2020 Technical Issues
willrbennett replied to Can't connect to EA servers on FIFA20 - PS4
@TheRonny93 I am having exactly the same problem. I first emailed to log the issue last Saturday and since then I got a reply back saying I should speak to an advisory on the 'live chat' and they will..
11:30 am, April 24, 2020 Technical Issues
Xavi-71 replied to Error loading the captcha from the captcha service provider
@curtplaysfifa123 same here bro, but on PS4 and I can't play my fut champs matches now
9:00 am, April 24, 2020 Technical Issues
EA_Barry replied to Email Regarding Case Information
@splitzfps When you're logged into EA Help, you can click Accounts then My Cases: https://help.ea.com/en/my-cases/ If you see no current cases, you can just ..
8:30 am, April 24, 2020 Technical Issues
firewick5590 replied to Fifa 20 stuck on loading screen
Did you fix it? I have the same problem and it started like 1h ago and i could play it like last night...
7:00 am, April 24, 2020 Technical Issues
Gianvt replied to Fifa 20 stuck on loading screen
@EA_Barry I’m having the exact same problem, I don’t know why
7:00 am, April 24, 2020 Technical Issues
Almuzani replied to Fifa 20 stuck on loading screen
@EA_BarryYeah i have thy it, Its still the same
7:00 am, April 24, 2020 Technical Issues
EA_Barry replied to Fifa 20 stuck on loading screen
@Almuzani Eh, have you tried turning it off and on again?
7:00 am, April 24, 2020 Technical Issues
jujubeefrtwin replied to Unable to connect to Ultimate Team in FIFA20
@EA_Aljo Unfortunately same error after deleting everything in profiles
2:30 am, April 24, 2020 Technical Issues
HatBoiLee replied to Game Information
@barrett316 I would say to look at the pitch notes, as they provide some detail into some of the in game algorithms. On a consumer level1. it's all in the programming. There have been countless times ..
2:00 am, April 24, 2020 Technical Issues
ZUR1EL replied to PC FIFA losing focus in every single online game. Refund please
Never had a problem losing window focus until maybe a few days ago ? 4/20/2020 Now,... sitting in the TITLESCREEN of fifa, on the main menu, if i leave the game long enough, it will randoml..
1:00 am, April 24, 2020 Technical Issues
Papponetti replied to FIFA20 PRO CLUBS NOT WORKING FOR ME
Have you solved?
11:00 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Missing player
Hi there, @alecsandriu. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
10:00 pm, April 23, 2020 Technical Issues
TommySalami9618 replied to I need help
So how do I fix my current problem? I just bought a game and can’t play because why? I want to know why!
10:00 pm, April 23, 2020 Technical Issues
bette91 replied to Fifa 20 ultimate team
Non sono il solo allora .... Ma sono scandalosi però...😶
9:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Lost purchased players and coins
Hi there, @chongwenhao. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
6:30 pm, April 23, 2020 Technical Issues
Dustykingz227 replied to Why FIFA 20 is still laggy???
@EA_Aljothe problem is observed only on the Playstation 4, there are no problems on the computer, and I decided that the game on the Playstation 4 is not so good. Please answer with all due respect wh..
6:00 pm, April 23, 2020 Technical Issues
Deeximurius replied to Account hacked 11 days ago still cant get any help.
Im really upset about it cause someone threw away my 70 hours of playing and i was trying find something that could help and i was thinking that you have good support but im very disappoited from it.
5:00 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Why FIFA 20 is still laggy???
Hi there, @leonosm. I'll see if I can find out what's going on. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
4:30 pm, April 23, 2020 Technical Issues
Deeximus replied to Account hacked 11 days ago still cant get any help.
I got hacked like you and no one help me… cause EA does not work so i need to play fifa from the start with [profanity removed] players Edited for profanity - CM
4:30 pm, April 23, 2020 Technical Issues
