List Replies
EA_Cade replied to Pro clubs drop outs
Hi @sammather638,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconn
Hi @kevinbeast456,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don'..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Team changing to Concept Squad after completing SBC
Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Fut Champions Gameplay delays Fifa 20
Hi @Anonimous91,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to My friend submitted my tokens into the prime pack and I don’t want the pack
Hi @calllum456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
AnhNguyenD replied to conmebol challenge is not working
@mmezo70 I have exactly the same issue, I tried many times with different Conmebol teams, but I didnt count.https://www.youtube.com/watch?v=M8k_0UZYJgY&feature=youtu.be
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Slow gameplay
Hi @Dr_ZoDiaC_ShOt,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Missing pack
Hi @lorenzosecci310,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Lost all my players to quicksell
Hi @Zhaften,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 coins
Hi @Sonny_Ox079,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Co Op season match making
Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to My FUT acc was hacked
Hi @narka0825,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconnected after full time
Hi @Sligh_Ahmed,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 lagging online
Hi @timewaster79,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Opponent quits, but recorded as a loss!?!
Hi @D_D_51lv4,That would indicate that you dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it..
7:00 pm, April 25, 2020 Technical Issues
josefahr4 replied to Conmebol squad did not get credit for Icon Swaps objective
M8smo problema con los icon swaps de los jugadores conmebol habiendo ganado 5 partidos con 11 titulares y sin contar ninguno en los objetivos de trueques
7:00 pm, April 25, 2020 Technical Issues
Wartzune replied to Conmebol squad did not get credit for Icon Swaps objective
I Did Twice today with 2 different teams and it still not counted.Did i miss something? ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020
Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Weekend league loss?
Hi @tedgundry,That would indicate that you were the one who lost connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win,..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT Champs Opponent Quit but I get Loss
Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 RANDOM BAN
Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Fifa 20 30 fps - two monitors
Hi @mackra7,Can you try using Direct X 12? -EA Cade
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Game session disconnected bf5
Hi @calvbreas,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't re..
7:00 pm, April 25, 2020 Technical Issues
alby2289 replied to Redeem WL access lost
@EA_Cade Sorry Cade, but last week i try multiple times to play but i cannot enter in the Play Fut Champs. I try to exit and re enter unto Ultimate Team to refresh without success. Please give me back..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Redeem WL access lost
Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread
7:00 pm, April 25, 2020 Technical Issues
zealot1899 replied to Conmebol squad did not get credit for Icon Swaps objective
I’ve won 2 squad battles with my CONMEBOL team on world class difficulty. Except it doesn’t seem to complete the objective. What am I doing wrong? I have attached my team here. ..
6:30 pm, April 25, 2020 Technical Issues
CrazyNick83 replied to conmebol challenge is not working
@mmezo70 wrote:Greetings EA, Played the conmebol challenge to get the swap but its is not working, I am sure that all of my squad is labeled with lebTake a look at the attached picture..
6:30 pm, April 25, 2020 Technical Issues
AnhNguyenD replied to Icon swap Conmebol squad did not count my wins
https://www.youtube.com/watch?v=M8k_0UZYJgY&feature=youtu.bei have the same error
6:30 pm, April 25, 2020 Technical Issues
plumju replied to My players and my credits disappeared
@tonybarile13 I've encountered same problem today - 100K coins disappeared and lost full RB Leipzig squad and bunch of other top players from my club... Still no answer from EA.
6:30 pm, April 25, 2020 Technical Issues
general-mps replied to Three of my FUT Champ games in a row were disconnected due to 'switching focus'
@pray4umr Dont play more, the origin update is broken, we are still waiting for a fix 4 days later . There is a work around in another thread i am using it,
6:00 pm, April 25, 2020 Technical Issues
general-mps replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH
ha ha i just had three people quit as i was winning, i got a lose for each game
6:00 pm, April 25, 2020 Technical Issues
Wartzune replied to icon swaps SP doesn't work with Conmebol Team.
anybody ?
6:00 pm, April 25, 2020 Technical Issues
gonzaespeche replied to Icon swap conmebol no cuentan
@josefahr4 same problem
5:00 pm, April 25, 2020 Technical Issues
Lugstar1 replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(
hi There solution worked thank you..
5:00 pm, April 25, 2020 Technical Issues
QCsizzle replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Just also tried deleting the application from my PS4 and reinstalling/updating the entire game. First attempt it made at connecting to EA servers... "Unable to connect to the EA servers at this time."..
5:00 pm, April 25, 2020 Technical Issues
BloodyDozeR replied to I can't play, this is getting out of control. (ALT TABBING ON IT'S OWN)
Yup I think its a problem with the client
4:30 pm, April 25, 2020 Technical Issues
MrGrandCru replied to FUT Champs Opponent Quit but I get Loss
@general-mps wrote:@MrGrandCruare you on pc?I am on Xbox One
4:00 pm, April 25, 2020 Technical Issues
general-mps replied to FUT Champs Opponent Quit but I get Loss
@MrGrandCru are you on pc?
4:00 pm, April 25, 2020 Technical Issues
general-mps replied to I can't play, this is getting out of control. (ALT TABBING ON IT'S OWN)
origin client fix required, we are waiting
3:30 pm, April 25, 2020 Technical Issues
tarab858 replied to Corrupt data
Please find attached the screenshots ..
3:00 pm, April 25, 2020 Technical Issues
LeighEvo007 replied to Icon swap Conmebol squad did not count my wins
Same issue. I can't wait for someone to work it out
3:00 pm, April 25, 2020 Technical Issues
pascalonegames replied to Impossible to buy something in the market
Sorry, it was a false alarm. I did nothing but it works again. I can buy something on the market, as usual. Thank you anyway Vie..
2:30 pm, April 25, 2020 Technical Issues
vazzkill replied to FIFA 20 PC - Game goes randomly to window mode
It works when I reinstall origins, played the game and closed it. When I opened it again,same problem persists.
2:00 pm, April 25, 2020 Technical Issues
leonosm replied to Unresponsive Gameplay - FIFA 20
Has anyone fixed this issue? Why my opponent's keeper can run faster than my IF Mbappe????
12:30 pm, April 25, 2020 Technical Issues
Ultimateplayer17 replied to Conmebol - Icon Swaps Offline
@Aech35 Yep. Cannot workout what the issue is. Contacted Ea Help thru online chat. Told me to post here and wait for a reply from someone...
11:30 am, April 25, 2020 Technical Issues
Aech35 replied to Conmebol - Icon Swaps Offline
Same here. This is my squad: ..
11:30 am, April 25, 2020 Technical Issues
LucasOzLygoe replied to Link new ea account to gamertag
I’ve tried this several times but the email is so old I don’t remember anything about it. The form comes back saying I haven’t provided enough detail but I literally can’t give anything more. ..
11:30 am, April 25, 2020 Technical Issues
OPA_KAASKIP replied to Conmebol squad did not get credit for Icon Swaps objective
@Wcvbh I had the same with 11 conmebol (LiB). No register. Anyone can help me?
11:30 am, April 25, 2020 Technical Issues
Wcvbh replied to Conmebol squad did not get credit for Icon Swaps objective
I also have the same problem. I played 2 games and then saw that it did not count my wins for some reason.
11:30 am, April 25, 2020 Technical Issues
skipdawghudmufc replied to Conmebol squad did not get credit for Icon Swaps objective
This team still won’t register wins in conm either ... very confusing ..
10:30 am, April 25, 2020 Technical Issues
