List Replies
general-mps replied to Disconecting in game PC
@Siketskyy the origin client was broken with latest update ,we are still waiting a fix, that is your problem i think
5:00 am, April 26, 2020 Technical Issues
IThyCorruptedI replied to PSN Account Ineligible
@obamagamer15 If this happens and they don’t tell you what to do or you don’t get a reply they should order a full refund for the game.
4:30 am, April 26, 2020 Technical Issues
SaintJiraiya69 replied to I got hacked on fifa 20
@OHass11 I was also hacked this morning too we need answer spent a lot of money on this game
4:00 am, April 26, 2020 Technical Issues
i2ikillar replied to Disconnect loss
I was winning 4-1 in my fut champs game in the 81minute and my game just stopped and I lost connection and took me back to the menu yet everything else was running fine connectivity wise (phone,mac). ..
2:00 am, April 26, 2020 Technical Issues
JuSho replied to Fifa 20 (PC)- SCreen flickering
This is really a stupid recommendation. I literally baught a 1440p 144Hz Freesync monitor for just that purpose. Sent the first one back because I thought it's a problem with the monitor. Second one i..
1:30 am, April 26, 2020 Technical Issues
jperkopool replied to Disconnect loss
I had a earned a penalty in the last few minutes of a rut champions game and we were drawing 2-2 at the time. While the animations were loading before the penalty was taken, my opponent turned off his..
1:00 am, April 26, 2020 Technical Issues
OHass11 replied to I got hacked on fifa 20
hello I was hacked today morning all my tradeable players and my coins vanished all I have left is my untradeable striker and 10 k I have contacted EA and sent them and email and the advisor has told ..
12:30 am, April 26, 2020 Technical Issues
hugelaar replied to Can't connect companion app to my game (switch)
I have emailed back and forth with the supportteam for over a week and they couldn't tell me this. That's too bad, the switch game isn't what the other platforms have.Is it expected to change?
12:30 am, April 26, 2020 Technical Issues
polivenco22 replied to Disconnect loss
I just know I will be 2 short wins from better rewards and it’s not even my fault, winning those games to.
12:30 am, April 26, 2020 Technical Issues
general-mps replied to Disconnect loss
i had 3 in a row earlier, the servers are so bad, i have learned now, not to play during peak hours, that works for me
12:30 am, April 26, 2020 Technical Issues
general-mps replied to Connectivity
had same, only solution is to play not in peak hours, works for me
12:30 am, April 26, 2020 Technical Issues
Siketskyy replied to Disconecting in game PC
Update: I have started up apex and suddenly in game the game closes and the fifa laucnher starts up.
12:00 am, April 26, 2020 Technical Issues
ItsGreig123 replied to FUT Champs
Hi there. I personally think that isn’t fair because I was winning 2 games 1-0 within the first half of the game and I disconnected but got sent back to the Ultimate Team screen and so I messaged my..
11:30 pm, April 25, 2020 Technical Issues
PaoCheung replied to fut champions
I have had it 5 times this weekend. Haven't completed one single game since yesterday afternoon
11:30 pm, April 25, 2020 Technical Issues
unhooked22 replied to Team changing to Concept Squad after completing SBC
Thanks for your quick reply. How do I do an SBC without running the risk of my players turning into concept?
11:30 pm, April 25, 2020 Technical Issues
ovojefferson replied to Fifa 20 alt tab problem fixed
@mhnd198502It solved my problem, thank you. "Users ---> your name ---> AppData ---> Local ---> Electronic Arts ---> EA Services ---> License . Delete everything you find i..
11:00 pm, April 25, 2020 Technical Issues
TheBerryman69 replied to Icon swap Conmebol squad did not count my wins
Yeah I have just done the same, won 2 matches and its not registering for the Icon Swaps but i'm getting objectives for other challenges.
11:00 pm, April 25, 2020 Technical Issues
aliamloka20202 replied to your technical support is so bad
my controller don't work on my laptop i will send you a screen shot the unused buttons ..
10:30 pm, April 25, 2020 Technical Issues
Proisos replied to Used comnebol players For icon objective in squad battles. Didn’t register.
@brianhull1 I feel you man.. did the same thing. I copied the team of a friend of mine, his wins did register, but that also didn’t work. I Think it is account based issue. It’s unbelievable that ..
10:30 pm, April 25, 2020 Technical Issues
matthirst952 replied to Unable to connect to ultimate team
Update: Can't get on webapp again. ..
10:00 pm, April 25, 2020 Technical Issues
nailman86 replied to Huge delay on online game
Hi, Yes I have checked everything - this brings me to UOTrace. I was checking different DNS also - open and from Google. Nothing is working. Game now is terrible - full of lags and delays.F..
10:00 pm, April 25, 2020 Technical Issues
AnhNguyenD replied to Used comnebol players For icon objective in squad battles. Didn’t register.
@gonzaespeche tried already, didnt count T.T
10:00 pm, April 25, 2020 Technical Issues
gonzaespeche replied to Used comnebol players For icon objective in squad battles. Didn’t register.
Use players who says LIB in the card. there are black cards (conmebol libertadores) tha says ARG, COL (Don`t use them)
10:00 pm, April 25, 2020 Technical Issues
brianhull1 replied to Used comnebol players For icon objective in squad battles. Didn’t register.
This has also happened to me. followed all the requirements, played and won at least 15 games, changing my team and buying new players each time because it didn’t work, 3 hours of my life wasted and..
10:00 pm, April 25, 2020 Technical Issues
dvban7 replied to Icon swap Conmebol squad did not count my wins
Same problem, win did not register ..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to DISCONNECTED EVERY GAME
Hi @Damian211245D,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
9:30 pm, April 25, 2020 Technical Issues
mhnd198502 replied to Fifa 20 alt tab problem fixed
Try this: Do not open origin. Search in your windows "File Explorer" and open itSelect "View" (top) than Options (all the way to the right) than "Change Folder and search options" ..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no
Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Huge delay on online game
Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Can't connect companion app to my game (switch)
Hi @hugelaar,The Switch version of FIFA 20 does not have access to the Web or Companion apps at this time. -EA Cade
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to My FUT was hacked lost all coins and players.
Hi @Mielas1995,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, April 25, 2020 Technical Issues
nailman86 replied to Button delay
I have same issue. At begining I can Say it is possible to play but after 20 minutes of game everything is delayed. No Way to play that Way. Im playing on PC.
9:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to I lost my coins Andy my starting eleven
Hi @Giorgosira1,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 25, 2020 Technical Issues
narka0825 replied to My FUT acc was hacked
Hi EA Cade, Thanks for reverting back. I can guess it will take some time before they review my case. I chatted with someone from your support team this evening about the matter and gav..
8:30 pm, April 25, 2020 Technical Issues
masterzone3D replied to Game stacked career mode
Hi, thanks for your replay. Let’s me try the sim and I will write here again after the try. thanksalex
8:30 pm, April 25, 2020 Technical Issues
D_D_51lv4 replied to Opponent quits, but recorded as a loss!?!
@EA_Cade Thanks for the reply.I'm certain that my connection did not drop. Perhaps, it dropped at the opponents end. However a message came up stating the opponent had forfeited, which is why I was su..
8:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 Voice chat
Hi @Jam1eY0ung,It used to be, but this was disabled in FIFA 18 I believe. -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH
Hi @PRESTIGIOUS94,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to لياقه
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Button delay
Hi @uberhull,Sorry to hear it. What system are you playing on? -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT Champions - wins not given
Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Game stacked career mode
Hi @masterzone3D,That's odd. Can you sim that game instead of playing it? -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to visuals problem
Hi @AAYKing,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 Screen Flickering
Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade
7:30 pm, April 25, 2020 Technical Issues
Kailatah replied to Disconnection and loss in Fut Champions after a win
Hi EA, it’s not a problem with my connection.. but I will not agree that I will have these 2 losses.. it’s completely unfair. I hope you understand and give us the wins we deserved. With..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Disconnection and loss in Fut Champions after a win
Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FUT Champs
Hi @itsgreig123,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
7:00 pm, April 25, 2020 Technical Issues
