List Replies
YDRGBD replied to Fifa 20 online - lag on Seasons but not Pro Clubs
You give same solutions for me, his UO trace and every UO trace are the same for everyone. Useless agent.Fix your servers.
10:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Can’t connect to Fifa 20 ultimate team
Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
10:00 pm, April 28, 2020 Technical Issues
YDRGBD replied to Ping ping ping...
HAHAHAHTERRIBLE!!!!I HAVE THE SAME UO trace like the man above.Your mate DARKO said to me contact my ISPAHAHAHA i can host all your servers on my bandIm playing on PC and its TERRIBLE!!2-3 sec button ..
10:00 pm, April 28, 2020 Technical Issues
ZOPKA_EHOTA replied to Ping ping ping...
hello. In the last 3-4 days, I started having problems with ping. Can you see what this might be about? ..
10:00 pm, April 28, 2020 Technical Issues
mvarone02864 replied to national team useage
which modes? I can't seem to find them when I play.
9:30 pm, April 28, 2020 Technical Issues
tflintham replied to Fifa 20 Ea Account Issues
These links attached do nothing, i've clicked through multiple times and all it says is we'll be in touch shortly?
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to EA Stole my FUT and dont care
Hi @casper18sb,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Slow, laggy gameplay xbox one
Hi @Pavidcroborg,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Ping ping ping...
Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to national team useage
Hi @mvarone02864,Yup, in some modes you can play as a countries National team. -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Fifa keeps freezen
Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to My FIFA 20 doesn't lunch
Hi @cryszacs,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to TOTW
Hi @keosieders,Is it greyed out? You can play it tomorrow when the new TOTW drops. -EA Cade
9:00 pm, April 28, 2020 Technical Issues
zizo32755 replied to My game crashes in fut friendlies right after we choose the shirts
@EA_Cade before I do thisDoes this mean that I will lose my fut squad
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to My game crashes in fut friendlies right after we choose the shirts
Hi @zizo32755,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pe..
9:00 pm, April 28, 2020 Technical Issues
omarfehr replied to Ultimate team log in
@EA_Cade Playstation
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Ultimate team log in
Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
DuduDiniz95 replied to Did not Get my pack
The same problem here.. help please
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Did not Get my pack
Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread
9:00 pm, April 28, 2020 Technical Issues
urubeast replied to Fifa 20 freezes/stuck/crash
@Kaimo1509 Same happens to me
8:30 pm, April 28, 2020 Technical Issues
Tflintham replied to Fifa 20 Ea Account Issues
These links attached do nothing, i've clicked through multiple times and all it says is we'll be in touch shortly?
7:00 pm, April 28, 2020 Technical Issues
lryan95 replied to STILL KEEP DISCONNECTING ME!!!
I’m having the same problem as you I have checked all the connection and it’s all fine it’s some thing ea side it’s a joke pay all this money for a game that I can’t even play online cause o..
6:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches
Hi @Mitrogun,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to It's not letting me go online
Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Connection lost to the EA servers
Hi @askar858,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
6:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Sbc issue when sending
Hi there, @jjgamer11YT Are you trying to submit this on the companion app or is it happening on your console?
6:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Disconnet for FUT champs
Hi there, @hgfdsddhj. We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..
6:00 pm, April 28, 2020 Technical Issues
Aido990 replied to game advisor re opened my case altho i asked the question as a new case
58880753 this is the case number
6:00 pm, April 28, 2020 Technical Issues
AustinJayGatsby7 replied to Hacked
Yeah except the support chat does absolutely nothing and when I try to do recover account it says no channels are available. What a joke this company is trash
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
Rczl97 replied to Conmebol swap objective no credit
This is a picture of the team I used ..
6:00 pm, April 28, 2020 Technical Issues
Godfried009 replied to Fifa PC players stop moving
Thank you for your answer. What you said totally make sanse but i have the problem that I am not using WIFI. I use an Ethernet cable. Could it be some bad programming on the router?
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Fifa PC players stop moving
Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..
6:00 pm, April 28, 2020 Technical Issues
prince_shane12 replied to PSN account eligibility
Everything is correct on my end, ps+ is up to date. There are no restrictions. Does my psn account have to be verified within the settings of the ps4? Please help me resolve this issue as it's very fr..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to FUT Challenges
Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to game advisor re opened my case altho i asked the question as a new case
Hi @Aido990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Image quality fifa 20
Hi @pigugu,What platform are you playing on? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs
Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to New xbox, differen origin
Hi @steves709,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to PC Alt+F4 solution please?!
Hi @themajor47,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Lag and slow gameplay
Hi @marco89na,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Crashing game it just crashes
Hi @UltimateWeaboo,What platform is this happening on? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Icon swap
Hi @thom857g,Sorry, I'm not understanding your issue. Are you trying to swap the icon you received from the Prime Icon pack with a different one? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Verification email not coming
Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:30 pm, April 28, 2020 Technical Issues
askar858 replied to STILL KEEP DISCONNECTING ME!!!
I have the same problem and im in the middle east region
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to please help no open fifa
Hi @ADIgame123g,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
Funct110N replied to [PC] fifa 20 launcher not working
@EA_Darkofifa 20 launcher not launching1. fifa 20 launcher runs2. i click on play3. the fifa 20 application launches and goes up to 20% CPU usage4. after 15 seconds it goes to 0% usage5. the fifa appl..
5:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Lose a packs no one help me why?
Hi there, @othman199810. Can you give me some more details on this? What exactly is happening? Thank you.
5:00 pm, April 28, 2020 Technical Issues
