List Replies
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Not letting me complete suda Americana squads
Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..
5:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.
Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
5:30 pm, April 29, 2020 Technical Issues
EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to THIS GAME IS A DISASTER
It sounds like you may be having issues with your connection @Lacikeistimeless. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
shai18815 replied to EA DID A MISTKAE !! PLEASE HELP !!!
hey thank you for answering , few days ago after i was finish a game in squad battle , going back to the menu and getting a messge about me involed with buying coins , since then i try to e..
5:00 pm, April 29, 2020 Technical Issues
Valhalla-strider replied to Hello
@KALIUMG ChiraaKitteh is trying to solve the OP problem by asking questions about it hopping to find a solution which is clearly not what you're here for. @JeDiikkeMoeder ..
5:00 pm, April 29, 2020 Technical Issues
ChiraaKitteh replied to Hello
@KALIUMG Unfortunately, not all players have the issues you describe very often. For example, those error message went away for me when I switched to a hard-wired ethernet connection instead of WiFi. ..
5:00 pm, April 29, 2020 Technical Issues
KALIUMG replied to Hello
@JeDiikkeMoederWelcome to EA-servers. The "error retrieving pilot" and connectivity issues with the servers for anthem is nothing new.In fact this issue has been here since alpha and beta. In other wo..
5:00 pm, April 29, 2020 Technical Issues
Lacikeistimeless replied to THIS GAME IS A DISASTER
I forgot to say that i am not gonna plug out the cable and back then every single moment before playing..
4:30 pm, April 29, 2020 Technical Issues
InziOO7 replied to Getting disconnected in Fifa 20 Online Seasons9
Hi @EA_Aljo Thanks for getting back. Yes I am exploring options for a wired connection. Thanfully I played again today with connection issues (left all connections as is overnight). But..
4:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to fifa points and Damaged CD
Hi @haidroq88,SONY region locks DLC, so you won't be able to purchase FIFA points if your game region and account region are mismatched. You'll want to reach out to SONY for assistance on this one htt..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Signing in for the first time
Hi @mtop123j,Can you provide the PSN ID you've created please? Alternatively, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to My game wont start.
Hi @zol1vagyok,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
4:00 pm, April 29, 2020 Technical Issues
Tflintham replied to Fifa 20 login to servers wont connect with login error on email address
How long will this take I've been waiting a day now?
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address
Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Origin (PC) career saved game to PS4
Hi @jahinojosaz,At this time FIFA does not support cross save compatibility. -EA Cade
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to FIFA 20 will only download 20%
Hi @sormon,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
4:00 pm, April 29, 2020 Technical Issues
wiliam2512 replied to My progress isn't recording on the Ivan Toney FUT challenge
I want to unlock the objective for Toney, but everytime I manage to score with a player from Championship, League 1 and League 2, it doesn't register.This is exactly the same with the conmebal players..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!
Hi @shai18815,What exactly is your issue? -EA Cade
4:00 pm, April 29, 2020 Technical Issues
pascalonegames replied to Wrong purchase due to market malfunctions
Dear @EA_Cade, I wrote it clearly, I'm sorry that you did not understand. "I was trying to increase my bid in an auction but due to lag, I found a footballer purchased for 10,000 coins ..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Wrong purchase due to market malfunctions
Hi @pascalonegames,We have never been able to replicate an issue with listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the transfer market we wo..
4:00 pm, April 29, 2020 Technical Issues
Adam_Aser_Ebiary replied to "You lost your connection. Sign back in to access online features."
@EA_Barry It still don't work and kicks me of games
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to No Opponents Found
Hi @mptytko152,Sorry to hear it, this still happening? -EA Cade
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Last title update
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:30 pm, April 29, 2020 Technical Issues
Abderazakboulwah replied to B9i gli rgj
@Abderazakboulwah Ttg
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Franchise ban for nothing
Hi @sadalczyk,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
3:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Hello, @donga874. Try going to Customize > Profile > Delete and delete anything that's not an offline or career save. Let me know if that helps or not. Thanks!
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Online Seasons, Invitations Not Working
Hi @gr8dbailey,Are you game sharing? -EA Cade
3:30 pm, April 29, 2020 Technical Issues
EA_Barry replied to Pro Player card
@Jimmyodono Your Agent or PR people can contact us directly and we can probably get you your Teal Pro Player card, thanks.
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to Verry lagging
@aironiuxltu Please see the following links for help with your connection: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to Fifa 20 Refund PC
@derekerdem Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/ Thanks.
3:00 pm, April 29, 2020 Technical Issues
ZHANG_Beck replied to Player career mode CAM can’t win player of the year
Same thing happened to me, I won all trophies in the last season with MUTD, both top scorer and assists leaders in premier league and champion league, I also won world cup with England, but I didn't e..
2:30 pm, April 29, 2020 Technical Issues
blackmoose75 replied to PS4 - child account - online play
I have the exact same problem. It says that it's trying to connect to the EA servers, and then that the account cannot connect online. I have read that it is not possible to link an EA account&nb..
1:00 pm, April 29, 2020 Technical Issues
aironiuxltu replied to Verry lagging
@aironiuxltu Veryy lagging
1:00 pm, April 29, 2020 Technical Issues
TingTong1968 replied to Player name says undefined in post match graphics after getting the ball.
In FUT games the list of players names that scroll along the bottom of the screen at the beginning of each match aren't showing. Instead of the players names showing the word "undefined" comes up inst..
12:00 pm, April 29, 2020 Technical Issues
casper18sb replied to EA Stole my FUT and dont care
@EA_Cade #59493911 and #59489733.no players in the logs but we have picture to show they was in his team.he is 14yrs old and just wants to know why you have taken his team away after he worked hard to..
12:00 pm, April 29, 2020 Technical Issues
decavfc replied to t fifa 20 ultimate team hacks and sold all players
@LOVROPOLE Same
11:00 am, April 29, 2020 Technical Issues
Pavidcroborg replied to Slow, laggy gameplay xbox one
I have attached them ..
11:00 am, April 29, 2020 Technical Issues
crispyob98 replied to Disconnet for FUT champs
Maybe you should... GIVE HIM AND EVERYONE ELSE WHO HAS HAD THE SAME PROBLEM THE REWARDS THEY DERSERVE.
9:30 am, April 29, 2020 Technical Issues
marco89na replied to Lag and slow gameplay
@EA_Cade this is the results. Also if usually dw is on 380 too ..
7:30 am, April 29, 2020 Technical Issues
thefifafreak1199 replied to FIFA 20 not launching by origin
which step?
6:00 am, April 29, 2020 Technical Issues
TobyIrving68 replied to FUT Challenges
I appreciate the feedback however I am worried I will not be able to complete my challenges before the time runs out as people keep quitting before I can do my challenges. I think this is unfair as I ..
1:00 am, April 29, 2020 Technical Issues
leeerobo2 replied to STILL KEEP DISCONNECTING ME!!!
Worst fifa title ever am sick of losing games cos of terrible servers I'm on super fast internet and wired cables yet it keeps quiting me out and then saying it's my fault and punishing me with dnf pe..
12:00 am, April 29, 2020 Technical Issues
crYszacs replied to My FIFA 20 doesn't lunch
Yes, here it is. ..
11:30 pm, April 28, 2020 Technical Issues
jamiego26 replied to Can’t connect to Fifa 20 ultimate team
just tried with hotspot and i am still getting the same result... ..
11:00 pm, April 28, 2020 Technical Issues
SamiiiNazzal replied to STILL KEEP DISCONNECTING ME!!!
I have the same damn issue, contacted them 3 times, useless, literally every 3 out of 4 matches disconnects, i have the best wifi in the country and using cable too, all my efforts and challenges wast..
11:00 pm, April 28, 2020 Technical Issues
