List Replies
dz-gamerz007 replied to Can’t play with friends online
Same here
10:30 pm, April 30, 2020 Technical Issues
BogunTeJebo replied to Fifa 20 online friendlies problem PC
Hi Cade, yes I tried everything, and still didnt connect, and suddenly it managed to connect to one friend and we played 2 games and later it was bugged again. So it seems that problem is somethi..
10:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to PlayStation message from ‘EA’
Hi @RobStonerr,That's legit! Simply resume your case with the provided code to proceed with restoring access to your account -EA Cade
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Fifa 20 online friendlies problem PC
Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..
10:00 pm, April 30, 2020 Technical Issues
MonsterMash08 replied to Incorrect transfer operation
I clicked on the player for sale on the web app that was for 184,000 and I assume that it lagged or that player was already sold so I had actually clicked on 284,000 which. This is either a bug or a m..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Incorrect transfer operation
Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to My fifa 20 is getting stuck at downloading and applying squads for too long
Hi @TEMEM1989,What system is this happening on? -EA Cade
9:30 pm, April 30, 2020 Technical Issues
gtrrrrrrtg replied to Limit reached
is there a time frame until a new account can be created?
9:30 pm, April 30, 2020 Technical Issues
Vancr0w replied to Fifia20 crash when playing draft
Thank for the token.. but its happening again.. now it crash for the 2nd match..please fix ea.. im enjoy playing fifa.. you give me token but its meaningless... ..
8:00 pm, April 30, 2020 Technical Issues
BKiller1903 replied to Playes Stats window freezes in game
@EA_Cade I hope so. I can't play any game right now. Please help as soon as its possible.
7:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Playes Stats window freezes in game
Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade
7:30 pm, April 30, 2020 Technical Issues
wafeexismail replied to Players playing in the wrong position
Same problem here. I had CDM playing as wingers, ST playing as RB then moved to CB. When theres no more ST available, they made wingers play up front. This was never ann issue with previous installati..
7:00 pm, April 30, 2020 Technical Issues
wafeexismail replied to Fifa heavily bugged since I updated
Same problem here. I had CDM playing as wingers, ST playing as RB then moved to CB. When theres no more ST available, they made wingers play up front. This was never an issue with previous installatio..
7:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Didnt get my guaranteed community tots
Hi @3abadi123,It's there, you just can't see more than 30 packs at once on the game. If you open some or go to the companion/ web app you'll be able to see it. -EA Cade
6:30 pm, April 30, 2020 Technical Issues
farhan1malik replied to my one shot challenge is not saving on the companion apo
nah its on the companion app
6:00 pm, April 30, 2020 Technical Issues
TheKingHHHx16 replied to Fifa 20 Transfer market on companion app
I have played over 600 FUT games and i played all game modes of FIFA 20 and all the game modes of FUT and i have been playing fifa on this account since 2014 there has to be a mistake.
6:00 pm, April 30, 2020 Technical Issues
Lukishok replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team .
@bombaboy_1993 Same problem. I wrote in support, they did not help and said that they would be engaged
5:30 pm, April 30, 2020 Technical Issues
jhunze replied to Input delay/button lag/ sluggish gameplay
I actually do have a couple of video's on my phone of seperate moments in rival or squadbattle matches to illustrate my point. So if thats any helpfull and you can tell me where to attach those, I can..
5:30 pm, April 30, 2020 Technical Issues
Lukishok replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
@harwindermalique Same problem. Support did not help
5:30 pm, April 30, 2020 Technical Issues
EA_Aljo replied to Fifa 20 Transfer market on companion app
Hi there, @TheKingHHHx16. Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..
5:00 pm, April 30, 2020 Technical Issues
EA_Aljo replied to Fifia20 crash when playing draft
Hi there, @Vancr0w. Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to my one shot challenge is not saving on the companion apo
Hi @farhan1malik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
5:00 pm, April 30, 2020 Technical Issues
IronCharlstar replied to still no support options
It claims to have no available channels even on us servers
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to still no support options
Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..
5:00 pm, April 30, 2020 Technical Issues
abdullah77990 replied to Lost Prime Baggio
@EA_Cade 58986323This is the case numberThanks for helping
4:30 pm, April 30, 2020 Technical Issues
LauraMcEwan33 replied to FUT 20 account reset
Has anyone could a solution for this yet?
4:30 pm, April 30, 2020 Technical Issues
bombaboy_1993 replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team .
@EA_Aljo so should i turn on fifa and have the team deleted? won't I lose my ultimate team?
4:30 pm, April 30, 2020 Technical Issues
EA_Aljo replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team .
Hello, @bombaboy_1993. I'm not seeing any issues with your account. Try going to Customize > Profile > Delete. Delete anything here that is not an offline save file. Let me know what..
4:30 pm, April 30, 2020 Technical Issues
EA_Barry replied to My Origin account banned for no reason !!!
@TYYYT5489 @Hannibaal_247 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com..
3:30 pm, April 30, 2020 Technical Issues
TYYYT5489 replied to My Origin account banned for no reason !!!
Having the same issue. A nasty CM banned me for no reason and ToS team not replying. Can you please help me?
3:30 pm, April 30, 2020 Technical Issues
harwindermalique replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
Yes bro I still can’t get into ultimate team. please help. I can play online seasons no issues. I am bored at home. Be my hero
3:30 pm, April 30, 2020 Technical Issues
finleyziemba replied to Can't buy players on Fifa 20 Ultimate Team market
I am having the same problemCould I have some help please?
3:30 pm, April 30, 2020 Technical Issues
alex_the_quagzi replied to Lost draft token and self service refusing
Thank you for the reply. While that information is helpful, it actually doesn't resolve my problem in claiming the lost draft token? If it's on a peer2peer connection, then I should ha..
3:00 pm, April 30, 2020 Technical Issues
ChubbaFat replied to Disconnecting from EA Servers in Ultimate Team
thanks for getting back to me here are my connection speeds (seems pretty slow!) ..
3:00 pm, April 30, 2020 Technical Issues
bombaboy_1993 replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
i Have same problem ....
3:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade
3:00 pm, April 30, 2020 Technical Issues
znevel2more replied to Unable to connect to ea servers on PC platform
I have already done all of those and it still does not solve the problem. Here is my uotrace result. ..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Lost Prime Baggio
Hi @abdullah77990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Lost draft token and self service refusing
Hi @alex_the_quagzi,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to When i try to verify my account on fifa ea servers it comes up with a d
Hi @Envy_larry,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Disconnecting from EA Servers in Ultimate Team
Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to I can play FIFA 20
Hi @Stan_1207_NL,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Didn't receive Prime Icon Pack
Hi @1ozil1,FIFA will only show you 30 packs at a time in game, you should be able to scroll through all your available packs in the web or companion app however. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to No rewards after S.BATTLES and Rivals
Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Brightness
Hi @Avitbulitay1982,Check your Accessibility settings on the main menu of FIFA 20, looks like you may have one of the colorblind options enabled. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to doing
Hi @ray97rick,They're on your account, you can only see 30 stored packs at once on the console but you can see them all on the web/companion apps. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to My ultimate team just disappeared
Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
alexandrumma replied to Banned ????
thanx for help and came back.You are cert good persona thank you
2:00 pm, April 30, 2020 Technical Issues
EA_Darko replied to Changing EA accounts
You will need to speak to our Terms of Service team @zoomballs. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:30 pm, April 30, 2020 Technical Issues