List Replies
EA_Cade replied to Captcha Not Loading
Hey all, Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way?Once you connect via a hot spot you should be able to get back in via your usual connection..
3:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to FUT club deleted.
Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Didn´t get my pack from EFL TOTSSF Gauaranteed
Hi @fedeyourdady,You got it, you just can't see it as FIFA only shows 30 packs at a time inside FUT - head over to the companion or web app and you can see all your available packs. ..
3:00 pm, May 1, 2020 Technical Issues
TNTW_LilUngss replied to PERM BANNED ON FUT MARKET
Hello, my account got banned without any reason. got banned in 30 April 2020Origin name : TNTW_LilUngss
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to tell me why i live in asia but server is in uk us ....
Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to but EA Help isn’t even available here what do I Do??
Hi @MoRyad,Can you try setting your region to the US here http://bit.ly/EA_Contact_Us and trying again please? -EA Cade
3:00 pm, May 1, 2020 Technical Issues
Jraggamuffin replied to FIFA 20 Constantly disconnected from EA servers
Hey @EA_Cade, Sure, see attached. ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Problem after buying a pack
Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to weekend league win not counted
Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cuts game halfway through
Hi @tommytynan1,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
3:00 pm, May 1, 2020 Technical Issues
ThEsInGeR86 replied to Captcha Not Loading
@cevoceto7 same here!
3:00 pm, May 1, 2020 Technical Issues
nathan231202 replied to My account was hacked
How do I go about fixing this
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Problem with online supoort
Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..
2:30 pm, May 1, 2020 Technical Issues
Tunsley8 replied to Captcha Not Loading
I'm having the same problem wont let me log into my ea to play fifa online
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to PC - FIFA 20 Launcher Not Start
Hi @Funct110N,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can’t get into rivals matches
Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to FIFA 20 Freezing mid game
Hi @chromecorleone21,What system is this happening on? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cant login to Ultimate Team
Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Barry replied to PERM BANNED ON FUT MARKET
@cias6969 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cannot connect to EA Server
Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Help me please
Hi @CGoodwin98,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to My account has banned from transfer market in FIFA 20.
Hi @Leszter777,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to FIFA 20 Constantly disconnected from EA servers
Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hi @MyterioMaestro,Just getting into the office now, thanks for the info! I've passed it up to the FIFA team for investigation. -EA Cade
2:00 pm, May 1, 2020 Technical Issues
Milanista2169 replied to Input Delay Lag Fut 20
Current Downlad speed using the same LAN Cable is 67 mbps and upload is 10 mbps . So please save me the whole “Use a Wired connection” and “Your service” this is from your end not mine. Please..
2:00 pm, May 1, 2020 Technical Issues
LironEL92 replied to Disconnected during a game - lost rewards
Happened again, and no response from you guys for two weeks.
2:00 pm, May 1, 2020 Technical Issues
LironEL92 replied to Servers keep kicking me in game on fut champions
I also stopped to play, next year I won't bother myself to buy this game.
2:00 pm, May 1, 2020 Technical Issues
gr8dbailey replied to Online Seasons, Invitations Not Working
Apologies don’t know what you mean by game sharing, I had also incorrectly said it was ‘seasons’, for clarity, I mean online friendlies
2:00 pm, May 1, 2020 Technical Issues
jworley113 replied to Servers keep kicking me in game on fut champions
Such a terrible game at the moment just got new WiFi because of it and now got kicked out of 2 games in a row one game I was 3-0 up in the 80th minute and the other I was 4-2 up in the 70th minute. Ca..
1:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to My account was hacked
@aenarathip Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
12:00 pm, May 1, 2020 Technical Issues
Jasonbravo555 replied to tell me why i live in asia but server is in uk us ....
please dont close the post cause u no have answer ea .....
9:30 am, May 1, 2020 Technical Issues
UKbealyUK replied to What a Joke!!!
You mentioned the S word that got me banned for 24hrs last week. I agree with every point you made though
9:30 am, May 1, 2020 Technical Issues
RogueNomad82 replied to New update
So it's been three weeks since this thread was posted and if anything the whole game online wise is worse. So it's seems you have done nothing.
9:00 am, May 1, 2020 Technical Issues
RogueNomad82 replied to What a Joke!!!
And with no surprise whatsoever you my friend have been blanked which says it all. They never answer anything regarding scripting
9:00 am, May 1, 2020 Technical Issues
prajit65 replied to Disconnected from servers after opponent rage quit
How do I find out the name of the player?
9:00 am, May 1, 2020 Technical Issues
FUT_Grandad replied to Fifa 20 No Commentary
Product: FIFA 20Platform:Sony Playstation 4What is your gamertag/PSN ID? Older_yet_WiserWhich mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date..
8:30 am, May 1, 2020 Technical Issues
Thegreatpotatozz replied to Activation CrossPlay For PC
i really hope they do , because we all need it. but sadly we are not important enough for them
8:00 am, May 1, 2020 Technical Issues
Ki37Y replied to No opponents found fifa 20
Same here. Been like this for the past few days, what the actual f*ck ea.
6:00 am, May 1, 2020 Technical Issues
CDPP1112 replied to PS4 FIFA 20 Pro Clubs LAN keeps crashing
@EA_Cade One week later, I tried the static IP for both PS4's and it did not work at all, I gave both PS4's their own specific address and both connected and logged on PSN as usual, tested several tim..
4:30 am, May 1, 2020 Technical Issues
SuperLeeds05 replied to My career wont save!!
is there a fix for this.....I am on XBOX platform...bought my game in Novemeber ...dounloaded updates last month...still crashes...went out and bought a brand new one 7 days ago...same problem...Even ..
3:30 am, May 1, 2020 Technical Issues
totti22089209 replied to My career wont save!!
I've jus kept the save and made a new one and saved it every couple of weeks and its been fine mate ? If that's any help?
3:30 am, May 1, 2020 Technical Issues
Mike11THFC replied to My career wont save!!
Unfortunately EA have given up with career mode and to be honest I don't think they give a * about any of its issues that have been reported.All the Ea staff are only replying to the threads that are ..
3:30 am, May 1, 2020 Technical Issues
Dreamliner196 replied to My career wont save!!
@totti22089209 I got the same have you managed a fix?
3:30 am, May 1, 2020 Technical Issues
nonita28 replied to Help me please
ea i discart thuram of 89 rated of my ultimate team can you put on my team again please
3:00 am, May 1, 2020 Technical Issues
Phantomlover1717 replied to Help me please
@CGoodwin98 I've moved your post from The Sims Mobile forums to the Fifa 20 forums. I hope this is the right place but I'm sure it will be moved again if it isn't. -----&..
12:00 am, May 1, 2020 Technical Issues
530xd replied to Disconnected from servers after opponent rage quit
it seems to be a standard cheat now. EA will answer that its your connection but it only happens when you are winning. Try sending a complaint on the player who cheated. Maybe some day they fix i..
11:00 pm, April 30, 2020 Technical Issues
01z2 replied to Can’t play with friends online
@13579madrigao Did you get any solutions?!
10:30 pm, April 30, 2020 Technical Issues
