List Replies
kunal0013 replied to EA SERVERS FIFA 20
Thank you, changing the DNS to 8.8.8.8 resolved the issue.
12:30 pm, June 28, 2020 Technical Issues
col12121975 replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
You, me and thousands of players on ALL platforms are getting DC's. Yet we get the same response asking us to "check this, check that" EA, THE PROBLEM IS NOT ON OUR END, ITS YOUR PATHETIC SE..
12:30 pm, June 28, 2020 Technical Issues
col12121975 replied to FUT hang
That's called speed up lag, just another problem this game has, dont ask EA for help, they'll just blame your connection.
12:30 pm, June 28, 2020 Technical Issues
fifaprawn replied to FIFA 20 VIP Club
@ULKA-Tely Dude I had this same problem to fix this instead of opening your link on safari open it using google chrome (you may need to download the app) and this worked fine
12:00 pm, June 28, 2020 Technical Issues
EA_Barry replied to EA SERVERS FIFA 20
@otte1403 @kunal0013 @saru605 @gtitakis93 The following links cover basic to advanced connectivity info and help. http://help.ea.com/en-us/help/faq/connection-troubl..
12:00 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to unable to connect to EA Servers
Hello @Rummani7 On what platform is this on?Have you ever been able to connect to FIFA 20 before?Thank You!/MadRedPirahna
11:30 am, June 28, 2020 Technical Issues
ScottyZT replied to Fut champ disconnects!
It's happening even in rivals now.FIFA20 is the best prove they don't care about us, so for sure I will not buy 21 and advice all of you to do the same.GL guys.
11:00 am, June 28, 2020 Technical Issues
MadRedPirahna replied to PC crash when viewing pack catalog
Hello @MidsizeBuffalo Sometimes game files can become corrupt or create issues. Especially after incomplete downloads/installation or game updates, problems can start occurring.Try repairing your..
10:30 am, June 28, 2020 Technical Issues
MadRedPirahna replied to Banned from web app due to failing captcha.
Hey @UwotLel This isn't something we can help with on the forum but if you believe your account has been incorrectly banned please take a look at this article for further assistance.Thank You!/Ma..
10:30 am, June 28, 2020 Technical Issues
RobinRichie replied to Invalid Account on XBOX
@EA_Cade I am facing this issue from past 2-3 months , also logged case -#60087403 in assumption that someone help me. But they closed the case without any interaction with requestor.Can you please gu..
10:30 am, June 28, 2020 Technical Issues
Magic4Susan replied to Disconnects in FUT champions counting as losses - when I was winning;
3 matches played 3 matches lost 2 of those i was winning Magic4Susan is my ID Truly dissapinnted, last Fifa ever.
10:00 am, June 28, 2020 Technical Issues
saru605 replied to EA SERVERS FIFA 20
try changing the DNS to either 8.8.8.8 or 1.1.1.1 might hell
10:00 am, June 28, 2020 Technical Issues
saru605 replied to I need 1 million of coins compensation
@elarrroz frankly what ur asking is but muchthhey might block you for no F** reason
10:00 am, June 28, 2020 Technical Issues
GameplayerPAD replied to Fut champ disconnects!
3 in a row, today.Last week was fine, I had 0, but 2 weeks ago, I had 5 disconnects. What's annoying, is that they don't even bother to reply, like it's normal what's happening, or they tell us t..
9:30 am, June 28, 2020 Technical Issues
Magic4Susan replied to Fut champ disconnects!
Same but 3 matches Tired
9:30 am, June 28, 2020 Technical Issues
gtitakis93 replied to EA SERVERS FIFA 20
@kunal0013 I am trying to connect for 4 days now.. No luck..The support is awful... No one actually responded..
8:30 am, June 28, 2020 Technical Issues
vigo-cL replied to When will headliner mertens will get his upgrade!
When ???
8:00 am, June 28, 2020 Technical Issues
waseemabdul7 replied to Ea just sending me the same copy and paste email?!
You're not the only one that has been banned for no reason. The same thing happened to me. Whoever's making coins through bidding and trading will be persecuted even if they aren't violating their rul..
7:30 am, June 28, 2020 Technical Issues
magic4susan replied to Disconnects in FUT champions counting as losses - when I was winning;
3 matches played 3 matches lost 2 of those i was winning Magic4Susan is my ID Truly dissapinnted, last Fifa ever.
6:00 am, June 28, 2020 Technical Issues
je22awest replied to Fut champ disconnects!
But yet they won’t do anything about it! 😂
6:00 am, June 28, 2020 Technical Issues
magic4susan replied to Fut champ disconnects!
Same but 3 matches Tired
6:00 am, June 28, 2020 Technical Issues
ewijanarko1 replied to When I click Fifa 20 play the game won't start.
Thank for your helpTried all except clean boot (as I am worried have a problem when restart the notebook) but still experience the same way (game wont start).I attach dxdiag result from my notebook.An..
4:30 am, June 28, 2020 Technical Issues
EA_Cade replied to When will my headliner mertens get his updgrade?
Hi @Felix_86_Scorpio,The FIFA team are aware and working on this now. I expect this upgrade will happen alongside the new TOTW. -EA Cade
9:30 pm, June 27, 2020 Technical Issues
its jono replied to Keep getting disconnected
Happens all the time. Twice for me this evening. At least 3 or 4 times every weekend league. These shouldn’t be counted as losses. Especially when I’m not losing at the time
9:00 pm, June 27, 2020 Technical Issues
sandeshmalla replied to Keep getting disconnected
So kicked off the server again... so that's 3 disconnected games in 5... which makes my record 3-2.. what a shame
9:00 pm, June 27, 2020 Technical Issues
theknight47 replied to Keep getting disconnected
@sandeshmalla They don't give a **** about us. They say that my connection is the problem. Of course this is false because all people have this problem
8:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Help !!!
@Canya017 You'll want to check the email address registered to your account for more information. -EA Cade
7:30 pm, June 27, 2020 Technical Issues
EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.
Hi there, @k3at1n. I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?
7:00 pm, June 27, 2020 Technical Issues
GrandeAlves replied to Age Restriction?
Hi guys , i wanted to play FIFA 20 UT and when i first log in , and an image came up telling me that I didn't have the legal age to play fifa and I am 18 years old and before I could play, ..
6:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to I can not connect to ea servers on fifa 20
@JohnTerryslip69 You will need an active PlayStation Plus membership to connect to FUT. -EA Cade
6:30 pm, June 27, 2020 Technical Issues
Thebearded1dr replied to Division rivals losing connection to opponents
Here's the result of my trace: (159.153.64.173), 64 hops max, 52 byte packets
5:30 pm, June 27, 2020 Technical Issues
JohnTerryslip69 replied to I can not connect to ea servers on fifa 20
It is on PS4 and i have tried to log in and out from my ea account at ea.com and this still says that i cant go online with this account when i try to connect and that it can depend on different thing..
5:30 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to I can not connect to ea servers on fifa 20
Hello @JohnTerryslip69 On what platform is this on?Also, what exactly have you tried to solve it?Thank You!/MadRedPirahna
5:00 pm, June 27, 2020 Technical Issues
EA_Aljo replied to DNF
Hi there, @mgts90. How often are you disconnecting from matches? Also, are you on a wired or wireless connection and what system do you play on?
4:30 pm, June 27, 2020 Technical Issues
goldenbuddo14 replied to Division rivals losing connection to opponents
Same thing has happened to me as well. I have yet to finish a game. Wired connection. Open NAT. Secured network. It’s the servers.
4:30 pm, June 27, 2020 Technical Issues
fconnolly05 replied to Team sheet disappeared
@EA_Cade Ya it just disappeared after a match I can’t use the thumb stick to get there
4:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Team sheet disappeared
@fconnolly05 Just to confirm, you're not able to scroll to it by highlighting the team sheet inside Career Mode and using the thumbstick? -EA Cade
4:30 pm, June 27, 2020 Technical Issues
piobar1976 replied to Where are my coins???
THANK YOU FOR HELP. I REFRESHED IT ABOUT 1H NOTHING HAPPENS
4:00 pm, June 27, 2020 Technical Issues
Tim011204 replied to FIFA 20 VIP Club
I had the Same Problem Then i opened the invitation in the privat tab all worked but i didnt recived any e-Mail from PlayStation so far
4:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to an error connecting to FIFA 20 ultimate team
@fffffifffffaa Give it a shot now -EA Cade View in thread
3:30 pm, June 27, 2020 Technical Issues
ULKA-Tely replied to FIFA 20 VIP Club
@EA_Cade I would like to do that but customer service for playstation is already closed and the deadline for signing up is tomorrow.
3:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to FIFA 20 VIP Club
Hiya @ULKA-Tely That program is run by PlayStation, you may want to reach out to their support team on this one. -EA Cade
3:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Opponent quits at 90th minute
@harshk98 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..
3:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
DTCoster666 replied to Ea just sending me the same copy and paste email?!
As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to Ea just sending me the same copy and paste email?!
@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to Log in Issue with black screen
@Bieu0508 Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to Division rivals losing connection to opponents
@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
2:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..
2:30 pm, June 27, 2020 Technical Issues
