List Replies
spoopynat replied to Worse connection in friendlies than rivals
I appreciate the help, hopefully this is the photo you’re looking for. I’m currently ordering a longer LAN cable so I can move my booster closer to my router to further improve my connection. I do..
10:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to What's is the solution of block transfer in fifa 20
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
10:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to Getting Disconnected
Hi @kingshukd07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
9:30 pm, June 4, 2020 Technical Issues
qiruidai replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?
Need help I tried, my cases were closed. I don't see any solutions. Can you help me with this?
9:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to PS4 console comes on by itself..... why?
Hi @shattseek,That sounds like your console may need to be looked at, FIFA won't turn our console on randomly though it may start an update if your console is configured accordingly.Similarly, I've no..
8:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies
Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..
7:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?
Hi @qiruidai,Your account looks to be waiting on you to contact us so we can resecure it, it was only banned to protect it from the unauthorized users.Please reach out to an advisor here http://bit.ly..
6:00 pm, June 4, 2020 Technical Issues
Yyyyyyrrr4444333 replied to Opponent quits, but recorded as a loss!?!
What he quit i just scored our connections were fine we are owed the win please update this
5:30 pm, June 4, 2020 Technical Issues
aahaan77 replied to Origin Client Terminated Error
Thanks for your response and help However, the problem still persists even though I followed the process mentioned by you. Please let me know if there is anything else I can do to fix this p..
5:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Origin Client Terminated Error
Hiya @aahaan77 Can you run through these steps please: Close Origin completely by right clicking the Origin system tray icon and selecting Exit. Make sure that Orig..
5:00 pm, June 4, 2020 Technical Issues
aiman008 replied to Fifa 20 case #61200148
Will it be this week or not. Just tell me Please i really wanna know.
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 case #61200148
Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Online modes not working, Your account does not have the required privlege.
Hi @pehorts,That's usually related to an Xbox Live Gold membership expiring, have you been in contact with Xbox Support on this? You can check your membership status here: http://bit.ly/XboxMembership..
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to FUT CHAMPIONS REWARDS
Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Can I play with my xbox one ultimate team on PC
Hi @saintfc2003,That's correct, your team is locked to the platform it was created on. -EA Cade
4:30 pm, June 4, 2020 Technical Issues
MightyMoots replied to Got normal Carlos Tévez during LATAM TOTSSF
Anyone get a resolution on this? Happened to me too.
3:30 pm, June 4, 2020 Technical Issues
osamakt89 replied to Got normal Carlos Tévez during LATAM TOTSSF
I did the ligue1 totssf sbc and got a regular gold playerhelp pls
3:30 pm, June 4, 2020 Technical Issues
MickeeG replied to FIFA 20 - No Transfer Requests for Player Career Mode
Currently in my 6th season at Celtic, rated 93 and have been on the transfer list for 4 years without a single offer
2:30 pm, June 4, 2020 Technical Issues
ppekkis replied to FIFA 20 - No Transfer Requests for Player Career Mode
Glad to hear that someone else have this problem too.. I thought when they fix the skills move bug it would finally be playable but this... oh gosh. It only tells how ea just copy paste the game every..
2:30 pm, June 4, 2020 Technical Issues
vDraxy replied to FIFA 20 - No Transfer Requests for Player Career Mode
That’s what I’m saying, I don’t think it takes a genius to fix this problem. It seriously ruins the game.
2:30 pm, June 4, 2020 Technical Issues
Ianmc-RFC replied to FIFA 20 - No Transfer Requests for Player Career Mode
@EA_Cade is there any fix on this issue? It's really spoiling the game and as i sit in my 5th transfer window i won't play again in the hope that this issue gets fixed so that i might get a move ..
2:30 pm, June 4, 2020 Technical Issues
TerrySG replied to FIFA 20 - No Transfer Requests for Player Career Mode
Same here. Makes a gamemode I like, boring. Please fix it.
2:30 pm, June 4, 2020 Technical Issues
lelas2008 replied to FIFA 20 Bug in champions or career mode
Hi @EA_Cade I have exactly the same problem. Can't finish any Champions League or other career mode season due to this bug in training mode. The game stucks in a training drill with no "PRES..
2:30 pm, June 4, 2020 Technical Issues
RubyJavelin replied to Loan player and consumable player problem
Pretty sure you posted this in the wrong section. Let me just tag someone that can move it. @EA_Cade
1:30 pm, June 4, 2020 Technical Issues
LaPlof replied to Fifa20 won’t let me play the game
Nope, not a connectivity problem for me. I changed my PSN email for security reasons a few weeks ago and now I'm locked out of all four of my EA games and your websites help/contact section is malfunc..
12:30 pm, June 4, 2020 Technical Issues
EA_Barry replied to Fifa20 won’t let me play the game
@dave270781 There were some connectivity issues the last twelve hours or so but you should be good to go now. Thanks.
12:30 pm, June 4, 2020 Technical Issues
EA_Barry replied to Fifa 20 wrong email
@1L9E8E4 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
12:00 pm, June 4, 2020 Technical Issues
EA_Barry replied to EA account invalid
@DrDalevich Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
10:00 am, June 4, 2020 Technical Issues
AkameGaChill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
9:30 am, June 4, 2020 Technical Issues
Eberyn replied to Fifa 20 AMD 60 FPS LOCK Problem
help me guys
9:00 am, June 4, 2020 Technical Issues
akamegachill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
10:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Incredibly confused about how cases on this site work
Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..
10:00 pm, June 3, 2020 Technical Issues
Keiheuvel replied to Question about who we are matched with
Thanks mate, guess I'll have some learning to do. If only career mode didn't suck
8:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to Transfer market locked
Hey @waseemabdul7 , I guess that problem is that your PS account has not earned access to the Transfer Market on the Web and Companion apps yet. Continue playing FUT on your platfo..
8:00 pm, June 3, 2020 Technical Issues
AvengerRanger replied to FİFA 20 PC Game is not opening
Hey @erenyilmaaz1 , Not many details to help you with your issue, so please attach MSInfo report and DxDiag
8:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Technical difficulties
Hi @kc_ozzy21,PSN was down briefly around this time but has now recovered, are you able to connect now? -EA Cade
8:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to i did not receive my guaranteed ligue1 tots pack even though i completed the dme
Hi @Whodatflu,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to everything freeze
Hey @Burundel , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) I..
7:30 pm, June 3, 2020 Technical Issues
patrisan2020 replied to Issues with Fifa20
Yes, I am happy to send you a photo. Would this be made public? Or private. Thanks,
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to cheating
Hey @zyx5656 , In many EA games, you can report players or content directly. This is the best way to inform EA of a violation of the rules because this way they will automatically recei..
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to disconnection in all matches
Hey @dcs3000 , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) If..
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to Fut squad is deleted
Hey @F2SamuFleet , Squad Building Challenges (SBCs) let you build unique Squads using your Players based on different challenge requirements. Submit your Squad to trade your team for ex..
7:30 pm, June 3, 2020 Technical Issues
Sembo529 replied to Got normal Carlos Tévez during LATAM TOTSSF
Oh, okay. Hope you guys find a solution! (and that I get my TOTSSF Tévez ;P)
7:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Got normal Carlos Tévez during LATAM TOTSSF
Hiya @Sembo529 This is a known issue being investigated by the FIFA team as we speak: -EA Cade
7:00 pm, June 3, 2020 Technical Issues
HiddenMatrix77 replied to an error occurred downloading the fut squad update. please try again
@EA_Cade i've tried deleting everything in my profile delete option in fifa menu's, i'm just struggling to get it to start fifa up as if I were playing it for the first time, because i'm not gett..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to an error occurred downloading the fut squad update. please try again
@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to EA Account
Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 3, 2020 Technical Issues
BrawnierSkate22 replied to Kits problem
@EA_Cade Yes right, I am using bob’s kit
6:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Kits problem
Hi @BrawnierSkate22,Are you using the Bob Marley or Ramadan kit?We're tracking an issue with those 2 at the moment. -EA Cade
6:00 pm, June 3, 2020 Technical Issues
XTofy96X replied to packs won't open
@EA_Cade in console (ps4) it gives me a message saying " We're currently experiencing issues with the store. please try again later " in the web app and companion app i get " we're cur..
5:30 pm, June 3, 2020 Technical Issues
