List Replies
EA_Cade replied to Hey dear EA I do mistake and lost pele
Hi @elroi89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Account hacked by emltmp.com
Hi @VinnySteinburg,The webform you've filled out is the only way to establish ownership of an account if you don't have access to its registered email address. If you cannot sufficiently prove your ac..
3:30 pm, June 9, 2020 Technical Issues
redds212 replied to Banned from transfer market
I asked them in an e-mail if my market ban will be carried on to next-gen of fifa. In response they first banned my account, then decided to lift the ban but remove fut club. I would advise not to con..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Both teams wearing the same colour kit
Hi all, There are three kits that I know of with this issue that are being investigated: Ramadan, Bob Marley and No Room For Racism.I would advise changing your kits from these in the meantime. ..
3:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics
Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
3:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Wrong fully Banned by EA twice this year.
Hi @redds212,Your account was banned for activity that took place while it was outside your control, please contact an advisor here http://bit.ly/EA_Contact_Us to resecure the account so it can be rea..
2:30 pm, June 9, 2020 Technical Issues
VinnySteinburg replied to Account hacked by emltmp.com
I have now had to create a new account but still can not play EA games on my Xbox because my gamer tag is still attached to the hacked account.
2:30 pm, June 9, 2020 Technical Issues
thatflymsiaguy replied to Banned from transfer market
Is your account still banned from 3 weeks ago?
1:30 pm, June 9, 2020 Technical Issues
Younglion1997 replied to Cant buy players on transfer market on FUT 20.
@EA_Aljo It doesn't work, why is fifa like this pissing people off; its actually annoying waiting 4 days for my transfer market to be back on
1:00 pm, June 9, 2020 Technical Issues
Younglion1997 replied to My account has banned from transfer market in FIFA 20.
@EA_Cade I tried doing what u just suggest and it's been 3 days no one has replied to me, does anyone know how to fix it please help
1:00 pm, June 9, 2020 Technical Issues
MattyDev89 replied to WHAT IS GOING ON!!!
I have also just spent 15k coins on a FUT draft to see if that is different and it's doing the exact same thing on there!!! Nothing has changed since yesterday when it was working fine!!!
1:00 pm, June 9, 2020 Technical Issues
eyadrrg replied to Banned from transfer market
@Celearity Did it open till now
12:00 pm, June 9, 2020 Technical Issues
Robby_D_82 replied to Banned from transfer market
It’s permanent. Unless you go for a second appeal. I am there at the mo. Let me know how you get on 👍🏻
12:00 pm, June 9, 2020 Technical Issues
harshk98 replied to Both teams wearing the same colour kit
@redds212 I feel you man. Happened to me with the Ramadan kit as well. Now the same thing happens with the no room for racism kit. Literally there are over a 1000 issues with the gameplay and this is ..
11:30 am, June 9, 2020 Technical Issues
redds212 replied to Wrong fully Banned by EA twice this year.
I got banned for asking about transfer-market ban gg
10:30 am, June 9, 2020 Technical Issues
redds212 replied to Both teams wearing the same colour kit
I had to play 2 matches white vs white because Ramadan kits is recognised as black... I decided to switch to yellow kits just to be safe. I didn't have to wait long - next match I had to play yellow v..
10:30 am, June 9, 2020 Technical Issues
younglion1997 replied to Cant buy players on transfer market on FUT 20.
@EA_Aljo It doesn't work, why is fifa like this pissing people off; its actually annoying waiting 4 days for my transfer market to be back on
10:00 am, June 9, 2020 Technical Issues
redds212 replied to My account has banned from transfer market in FIFA 20.
@younglion1997 @EA_Cade DONT DO THIS. I did it and they have perma-blocked my account without any further explanation.
10:00 am, June 9, 2020 Technical Issues
younglion1997 replied to My account has banned from transfer market in FIFA 20.
@EA_Cade I tried doing what u just suggest and it's been 3 days no one has replied to me, does anyone know how to fix it please help
9:30 am, June 9, 2020 Technical Issues
jeeejpeeej replied to Hdr problem fifa 20
@Il_Brucaliffo87 Thanks! that is the issue.
9:00 am, June 9, 2020 Technical Issues
geopap73 replied to Wrong fully Banned by EA twice this year.
I feel ur pain my man i have the same issue as well, the only difference is that i got hacked they took all my coins sold all the players....I v sent an email to EA to let them know the situation and ..
8:30 am, June 9, 2020 Technical Issues
Il_Brucaliffo87 replied to Hdr problem fifa 20
@jeeejpeeej Hi,is normal, is the TV that dim the static bright content in order to prevent burn in.You can find the settings under the TV option, is "Logo luminance adjustment" or something like that...
8:00 am, June 9, 2020 Technical Issues
TamimiZ_Gamer replied to Wrong fully Banned by EA twice this year.
@UnrulliTwitch also me i got banned from transfer market today without any reason its say u been distributing coins also i send them email waiting for their reply
8:00 am, June 9, 2020 Technical Issues
UnrulliTwitch replied to Wrong fully Banned by EA twice this year.
All I want to do is be able to play this game for weekend league. I don’t have any other plays to use as a ‘fitness squad’ so I can use my main team in the WL. If this is a poor excuse of EA try..
8:00 am, June 9, 2020 Technical Issues
ajed316 replied to Fifa 20 Ultimate team name and Est date not carried over
I too am having this issue now. Ultimate team name, est date didn’t carry over, thus not rewarded with loyalty packs. And I received special kit packs when first started ultimate team in Fifa 20, bu..
2:30 am, June 9, 2020 Technical Issues
placid_rooster replied to Waiting on player
@placid_rooster Please can someone help me as to what I can do. I was told my account will be restored but nothing as of yet
10:30 pm, June 8, 2020 Technical Issues
igorscoub replied to Disconnect 4 times whilst winning
Agree. Looks almost like u got answered by a robot. Its totally random and has absolutely nothing to do with any thing other tjan bug in the game.
10:30 pm, June 8, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
willywell69 replied to We need a response about connection problems.
Eu tive o mesmo problema: perdi jogos que estava ganhando, perdi os pontos, os gols, mas os contratos foram consumidos e não é a primeira vez que isso ocorre. PQP!!! Que sacanagem é essa??? Não vo..
9:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I lost alot of coins and skill points
Hi @saifyasser111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:30 pm, June 8, 2020 Technical Issues
Emperador-Aoi replied to Deleted club fifa 20
@EA_Cade I don't have an account on Twitter, sorry. Can I contact it with social like Facebook?
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Deleted club fifa 20
Hi @Emperador-Aoi,We can restore your deleted club in certain instances - Please reach out on Twitter here @EAHelp so we can take a look. -EA Cade
7:00 pm, June 8, 2020 Technical Issues
johngilborson replied to Disconnect 4 times whilst winning
I’m afraid that’s not good enough. You can do something. To be kicked out and four games taken away from us simply not good enough. Your reply is nothing we can do well like I said it..
7:00 pm, June 8, 2020 Technical Issues
KieranG12_ replied to Online Draft unplayable on PC
@EA_Darko You did not seriously just say it’s a connection issue, it’s coin farming bots, and gives US THE LOSS when it happens, how about you just get an anti-cheat like any other game
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Incorrect Login Verification email
Hey all, To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Disconnect 4 times whilst winning
Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Jonathan Viera
Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Disconnected from EA servers 3 times in a row while playing weekend league
Hi @samwalker101851 @quankhuc99 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's repla..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L
Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:30 pm, June 8, 2020 Technical Issues
Zachsby replied to FIFA 20 crashes on match start
I have. Everything on my PC appears to be up to date, but I'm a bit scared to mess with the dll file that's causing the error because I feel like replacing it would mess the whole thing up. But if Win..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Missing Content- Totssf carlos tevez
Hi @BlurstGamer,Apologies for the delay. This is being investigated at the moment, no further updates at this time I'm afraid. -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Waiting on player
Hi @placidrooster,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to unable to connect to ea servers in fifa20(cd)
Hi @pikaXgaming,Sorry to hear it. What console is this happening on? -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA platform login PSN account display is invalid
Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to my elite 3 finish
Hi @PitiedCow626795,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes on match start
Hi @Zachsby,Looks like your video card is crashing, have you updated your drivers lately? -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Wrong version pulled in packs
Hi @Re1sf1fa,Thanks for reaching out. Taking a look into this now. -EA Cade
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to How to switch account on PS4
Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
5:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to I didnt get any of my fut champs rewards
Hi @amrbarca32004,They go out Thursdays at 0800 UTC. -EA Cade
5:30 pm, June 8, 2020 Technical Issues