List Replies
VicGabVic replied to Pro League sbc player
Had the same issue here. The player was showing in the rewards, that's why I sent completed it. I didn't pick the player yet, but I can't open new packs meanwhile. ..
7:30 pm, June 10, 2020 Technical Issues
tn1c0 replied to Pro League sbc player
I've had the same issue. Completed the SBC after 6.45pm, and Vormer was not in the player pick options. How can I get this player pick back with the correct players? ..
7:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to fifa won't launch
Hello,Were you able to play the game previously or have you always had this problem? Do you get any error messages when the game closes? Can you see any errors in the Reliability History? You can..
7:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Lost draft token
Hello @XKarenexX,If you have connection problems please try Connection Troubleshooting Steps. You can request your draft token HERE.Hope this will help you!
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashing on PS4
Hello @abraham1475,If you continue to receive CE-34878-0 errors, it is an indication that something else is wrong, and you should check to ensure your PlayStation 4 system software and the game you ar..
6:30 pm, June 10, 2020 Technical Issues
Riviera_Kid_72 replied to Getting disconnected from EA Servers Fifa 20 XBOX One
@EA_Cade OK thanks, here you go! ..
6:30 pm, June 10, 2020 Technical Issues
TN1C0 replied to Pro League sbc player
I've had the same issue. Completed the SBC after 6.45pm, and Vormer was not in the player pick options. How can I get this player pick back with the correct players? ..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Online season lost points due to EA Servers!
Hello @sahil092006,Unfortunately, it is not possible to refund the points.Take a look at Connection Troubleshooting Guide - HEREAlso check more advanced steps for PS4 - HEREYou can speak with a Game A..
6:30 pm, June 10, 2020 Technical Issues
EA_Cade replied to Pro League sbc player
Hi @Evenafire,Correct, you completed the SBC before the new player was added to the rewards. -EA Cade
6:00 pm, June 10, 2020 Technical Issues
Evenafire replied to Pro League sbc player
@Evenafire so do i have to redo the enitre thing to get vormer?
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fut champs !!!
Hello @Chuckn001,This is English board of FIFA.If you need help, please edit this post in English or post a new topic in Nederlands FIFA 20 board. You can find it HERE.Fingers Crossed!
6:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Getting disconnected from EA Servers Fifa 20 XBOX One
Hi @Riviera_Kid_72,You only sent 3 packets with the UO Trace, you need to let it run until it hits 100 packets for the test to provide usable results. Can you also provide a picture of the Detailed Ne..
5:00 pm, June 10, 2020 Technical Issues
kittykatie20 replied to Ball ghosting through players
Hello community managers, I put up a picture of my players being ghosted ex, the ball floating through my players hand, leg, body. I was wondering has yourself or the studio team had a chance to ..
3:00 pm, June 10, 2020 Technical Issues
cubi92qn replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Because I have never manually input the bid price, I always just click bid button. And it doesn't make sense if some other people want to bid this card for this price.I guess there is somebody transfe..
3:00 pm, June 10, 2020 Technical Issues
AyrshireNL replied to Redeemed entry for Weekend League via companion app, can't access?!
EA, are we simply going to ignore that this happens to a bunch of people?
2:30 pm, June 10, 2020 Technical Issues
EA_Cade replied to Soccer Aid team needs a 2nd kit
Hi @helli73,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Can't find game on Pro clubs after update
Hi @oliverh4444,What system is this happening on? -EA Cade
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to When i try to start fifa 20 onnoc after recent update, i
Hi @malviyapraneet,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to My coins
Hi @cilliancallier,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Why the power shot (L1 button) freekick doesn't work in pro club?
Hi @Alanfbm1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Online Pro 1. Then let me know if this persists? ..
2:00 pm, June 10, 2020 Technical Issues
Airamzito replied to Jonathan Viera
@EA_Cade Ok, i saw some vídeos, people playing career mode using icons, so i thought it was only in pc mode, thank you for reply, and how about Jonathan Viera ?
12:30 pm, June 10, 2020 Technical Issues
ytyt566yhhgtj replied to I got hacked and lost 500k
I got hacked i lost all of my players i had 93 ronaldo fut birthday cost fut birthday larzono 91 ter stagen and all my defences varan 89 linglet 85 87 somado I need help please
12:00 pm, June 10, 2020 Technical Issues
Hopvine42 replied to I got hacked and lost 500k
Sadly it wasn't an account ban the person logged into my account and got rid of my top players and must have transferred the coins somewhere as they were missing when i logged in
12:00 pm, June 10, 2020 Technical Issues
SUPERCRUMP05 replied to I got hacked and lost 500k
.That is well annoying, if I was you I would be furious and would hope that EA do the right thing and help you out by giving you the coins back or something like that
12:00 pm, June 10, 2020 Technical Issues
Moskolonel replied to I got hacked and lost 500k
Hi @Hopvine42 We can do nothing more on this forum it's a community of players. If you think this ban was applied to your account by mistake.You can reach out to the Terms of Serv..
12:00 pm, June 10, 2020 Technical Issues
Feloiegor replied to Accidentally made a quick sale to the ninety-sixth Modric.
@EA_Aljomy next attempt will be in 18 days and the player will not be able to restore (((I am very upset
8:00 am, June 10, 2020 Technical Issues
sugamgodse replied to Keyboard commands are not doing what they were set for
@EA_Cade Same thing happening with me. The key mapped to standing tackle doesnt work, at all. tried mapping it to different keys. same result. instead when i press the key mapped to stand tackle playe..
6:00 am, June 10, 2020 Technical Issues
Isildur19833 replied to Cant connect to EA servers
@dominicanrepr1 Try to setup a local wifi network (on android - router WIFI) from your smartphone, connect your console to that and start the game, after first login you should be able to return to yo..
4:00 am, June 10, 2020 Technical Issues
Twitch_isaacyyy replied to Online Draft unplayable on PC
Joke of a company, we are 10 months in and still nothing has been done. I've had this happen in I believe 4/5 of my last drafts. Impossible to play the mode.
2:00 am, June 10, 2020 Technical Issues
anasameen84 replied to We need a response about connection problems.
EA will never listen to what we are saying, this server status is horrible and the dynamic difficulty is even worse , all the games are controlled by EA you do 50% and the rest on EA weather wana give..
11:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable
Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..
10:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to FUT Friendly Mode Crash PS4
Hi @jpe2111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
9:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to FIFA20 stuck on opening credits since latest update- PC
Hi @adm_gn_aladeen,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade
9:30 pm, June 9, 2020 Technical Issues
AivenMarine replied to Account hacked by emltmp.com
This is how the game downloaded for me. I have yet to play it because the EA server associates my account with a fake email address. EA have closed three of my cases so far and have asked the same que..
9:00 pm, June 9, 2020 Technical Issues
dominicanrepr1 replied to Cant connect to EA servers
I'm having the same issue this sucks!!
8:30 pm, June 9, 2020 Technical Issues
colonialbacon3 replied to Stuck on loading screen
PC for me. It like this ..
8:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Stuck on loading screen
Hi @luka133153,What system is this happening on? -EA Cade
8:00 pm, June 9, 2020 Technical Issues
EA_Aljo replied to Accidentally made a quick sale to the ninety-sixth Modric.
Hello, @Feloiegor. Unfortunately, we can't reset the timer for you. You'll have to wait until another attempt is available.
7:30 pm, June 9, 2020 Technical Issues
zahner78 replied to Banned for 72 hours and i am panicking
I've had the same problem on NHL. Out EASHL team (pro clubs) got deleted. I don't think that they would delete your FUT team due to this, but I don't know for sure. Have you been un-banned yet. Its be..
6:00 pm, June 9, 2020 Technical Issues
LeoHeidji replied to FUT and Division Rivals: Game disconnects loading the final statistics
Hi @EA_Cade I've t ried all the steps mentioned in this link: 1) Restart Router (restarted and having the same problem)2) Try other DNS (I've tested google DNS and my provider DNS..
5:30 pm, June 9, 2020 Technical Issues
ifvdgng replied to How long do EA cases take
@EA_Cade Sorry for the slow reply but #60667220
4:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Banned on Fifa
Hi @Awsomefalls567,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to How long do EA cases take
Hi @ifvdgng,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
4:00 pm, June 9, 2020 Technical Issues
Damonkef789 replied to Cant connect to EA servers
I did this via wifi you mean from my router? Can i connect via other ps4?
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Cant connect to EA servers
Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to WHAT IS GOING ON!!!
Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, June 9, 2020 Technical Issues
Sri_balaji1993 replied to how to manually select servers in FIFA 20 PC
Hi, I always seem to connect to 2 servers when I play FIFA one is 159.153.224.215 and other one is 159.153.224.191, these 2 servers are outside of Asia and in UOtrace i get an a..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect
Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade
3:30 pm, June 9, 2020 Technical Issues
