List Replies
JoNiRe11 replied to Banned For Club Name On FUT
@Simpzzy Hey. Were you available to change the name?
12:00 pm, November 15, 2019 Technical Issues
dannywestx replied to Banned For Club Name On FUT
how long did it take for you to get unbanned because im having this same situation now
12:00 pm, November 15, 2019 Technical Issues
chralle2406 replied to Banned For Club Name On FUT
@SimpzzyDo you have an update to this?Because I'm in the same situation, having already completed the name change objective.
12:00 pm, November 15, 2019 Technical Issues
EA_Arrenai replied to Banned For Club Name On FUT
Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..
12:00 pm, November 15, 2019 Technical Issues
DamsteadsPete replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
It really is no point emailing on this forum any more. The EA advisors just copy and paste the same answers. When I complained about it in Fifa 19 I got banned for a week as I was being abusive by tel..
10:00 am, November 15, 2019 Technical Issues
Guteekk93 replied to Speed up lagging and other servers issue
@EA_Cade I’m using Ethernet cable , my internet speed is 50-60 mbs and upload 18-20 mbs was all good until couple weeks ago ...
8:30 am, November 15, 2019 Technical Issues
BenGrigg5 replied to What’s the issue please!?
As far as points for the first 3 matches, none registered. It was like they never happened. as far as applying consumables.... after playing a match, every day at least once, I c..
4:30 am, November 15, 2019 Technical Issues
carlensp replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Can you please help me also. I am having the same problem. I was told by someone that works at EA to make a new squad using the same players from my active squad and it worked for a while then it star..
2:00 am, November 15, 2019 Technical Issues
ggbg20 replied to Ultimate Team Freeze after game finishes
Was told to delete all my game data on the game and on the ps4. I did this but still not working
12:00 am, November 15, 2019 Technical Issues
EA_Cade replied to UnTradeable TOTW Sbc
Hi @SnowKiller267,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
11:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to FIFA 20 Ultimate Freezes PC
Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..
11:00 pm, November 14, 2019 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
Dr-Guinness replied to FUT 20 Your account doesn't have a fut club
Hey,I also had this problem and didnt manage to solve this until this morning due to being on nightshift. I logged onto my ps4 and loaded up fifa 19 fifa ultimate team and it came up with a pop u..
10:00 pm, November 14, 2019 Technical Issues
klappdadda replied to FUT 20 Your account doesn't have a fut club
Hi, I'm having trouble getting in to the fut 20 web app. I get a message that I dont have a FUT club set up even though I've been playing the game for years. Does anyone know a s..
10:00 pm, November 14, 2019 Technical Issues
Lucyboy replied to FUT 20 Your account doesn't have a fut club
If i bought FIFA 18 and skipped FIFA 19 this means that i can't have access to the FIFA 20 web app? Because it says i do not have a FUT club associated with the account.
10:00 pm, November 14, 2019 Technical Issues
nov3062 replied to FUT 20 Your account doesn't have a fut club
Ive played fut since 2014 only didnt bought last years fifa 19, when I try to login to fifa 20 web app it says no club associated, is this a glitch or do I just have to wait another week?
10:00 pm, November 14, 2019 Technical Issues
almogpet replied to FUT 20 Your account doesn't have a fut club
@notstickysticker they will give us a otw pack soon??
10:00 pm, November 14, 2019 Technical Issues
RamsesBone replied to FUT 20 Your account doesn't have a fut club
Just got told that i dont have access to the Web App because Im an origin access customer... that seems pretty ridiculous right? Thanks EA. best 90 bucks i've spent.
10:00 pm, November 14, 2019 Technical Issues
notstickysticker replied to FUT 20 Your account doesn't have a fut club
Anyone know how to fix this?
10:00 pm, November 14, 2019 Technical Issues
thomasnaylor replied to FUT 20 Your account doesn't have a fut club
Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? SkengNaylorWhich mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Transfer MarketCan you tell us the date (MM/DD/YYYY) that..
10:00 pm, November 14, 2019 Technical Issues
agresorabg replied to FIFA 20 SPEED UP LAG
@EA_Cadei would like to know when you going to fix this fuckign issue cuz i am playing on a Ethernet cable on PC platform and i have this * speed lag/bug/spike call it however you want since last Satu..
9:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
Hi @FlukeyLuk3y,Sorry to hear it. Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to What’s the issue please!?
Hi @BenGrigg5,I'm not showing any connection issues around the time you posted this. Your account did play matches but I'm showing you got points for all of them. Can you clarify what you meant by hav..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to How
Hi @WEBER_ISAK,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Speed up lagging and other servers issue
Hi @Guteekk93,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Can’t use the puzzle to verify
Hi @GillyyyBoy,According to the image, you'll need to rotate the circle until the front animal is the correct way up. -EA_Cade View in t..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Ultimate team connection
Hi @Nicdruz1,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Player not found in my club
@rohit090 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. We can't assist with this type of issue via AH..
8:30 pm, November 14, 2019 Technical Issues
Malek1k94 replied to ea unable to process reques
@EA_Cade PS4
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to ea unable to process reques
@Malek1k94 No worries, reach out to an advisor here http://bit.ly/EA_Contact_Us and we'll walk you through it step by step. -EA_Cade Vi..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to I'm sure I finished in gold 3 fut champions but had silver 1 rewards
Hi @Topshot2013,I'm showing that you played 26 games and won 13 of them and received the correct rewards. -EA_Cade View in thread ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to FIFA 20 SPEED UP LAG
Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Substitution menu problem
Hi @SWARTHYANIL,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Penalty kick fault
Hi @ahmedElshahat500,That's working as intended, the target circle does not stay where you place it until you've pressed the shoot button. -EA_Cade ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Help signing a new EA account to my xobx
Hi @thuckyou928,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Transfer market
Hi @FastestGaming10,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, November 14, 2019 Technical Issues
tomhicken90 replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20
Hi @EA_Cade I've tried that and also tried deleting everything from my profile as I saw you advised in a previous post. Nothing has worked and it all seems to be since the patch...
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20
Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to div rivals disconnections after win
Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to DISCONNECTING INTERNET
Hi @rufcadam,Sorry for the delay, are you saying you completely lose internet when launching FIFA? -EA_Cade
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to squad updates and career mode
Hi @FULLC0MMUNISM,Squads are set when the Career is first started, you would need to start a new save to get the updated squad list. -EA_Cade
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20
Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to EA Suspended my account
Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to companion App: bid turnt into a 70k buy now
Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..
7:30 pm, November 14, 2019 Technical Issues
blackhole414 replied to Skill moves not working after update
It’s been fixed but if your skill moves we’re already reset to 0 you need to start a new save
6:30 pm, November 14, 2019 Technical Issues
jorahuk replied to [Asia - PS4] - Closed the game and now have countdown timer
I also have this problem. And launching FIFA 20 from inside EA access doesn't help- when you click on 'Play Game' it just takes you to the PS Store, not into the game (despite the fact the game is alr..
4:30 pm, November 14, 2019 Technical Issues
aBroHaSNoID replied to [Asia - PS4] - Closed the game and now have countdown timer
@xxken2014 I have this exact problem right now
4:30 pm, November 14, 2019 Technical Issues
xxken2014 replied to [Asia - PS4] - Closed the game and now have countdown timer
I am from Hong Kong and I am experiencing the exact same problem as well. I tried to uninstall the game and download it again but the store just won't let me, anybody can actually help us to solve&nbs..
4:30 pm, November 14, 2019 Technical Issues
KyloAlivez replied to [Asia - PS4] - Closed the game and now have countdown timer
I have same issure too, Please fix EA and contact me asap.
4:30 pm, November 14, 2019 Technical Issues
