List Replies
EA_Cade replied to Screen Goes Dark/Menu Won't Load:
Hi @jamesyboy441,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Error connecting to fifa 20 ultimate team
Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to My Origin acc has stolen.
Hi @felixburak,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Friend season conectivity issue
Hi @TomyGT1002,Are either of you playing on IPv6 connections? -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Fifa 20 ps4 unable to connect
Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Pro clubs player reset
Hi @georgec96,If you recreate your player you should be able to reassign all the points you've earned thus far. -EA_Cade
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Failed login
Hey all,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Sold RTTF Sancho for 27k
Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to I cannot share play my game anymore (ultimate edition)
Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..
6:00 pm, November 26, 2019 Technical Issues
EA_Darko replied to Selling player for wrong amount
Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Permanent Transfer market ban FIFA 20
Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Error every few minutes!!!!
It sounds like you may be having issues with your connection @azoz11A11. I would suggest taking a look at our Connection troubleshooting steps which you can find herehttps://help.ea.com/en-us/help/faq..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to I accidentally submitted my icon swaps players into an SBC
I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions. We are not able to return the item or reverse the action.Darko
4:30 pm, November 26, 2019 Technical Issues
asilvaspoon replied to A letter from a FIFA player coping with Depression
Sure @EA_Barry Like I mentioned in my original post, I'm here to seek aid, not complain. Your team has really been helpful so far in this uphill struggle I've been dealing with. I only..
2:00 pm, November 26, 2019 Technical Issues
EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps Hey, First of a..
12:30 pm, November 26, 2019 Technical Issues
Kad3sh1 replied to WK 3 - Gold Object’s
Same problem here, Daisy Cutter
11:30 am, November 26, 2019 Technical Issues
EA_Barry replied to Hacked!
@OscarjMiller1999 Please see the following link for info and steps to take if you think your EA Account may have been compromised, thanks. https://help.ea.com/en-us/help/account/i-..
11:00 am, November 26, 2019 Technical Issues
EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues
dckent1888 replied to Connectivity problems PS4
Having the same problems with Sky broadband as well. Absolute joke. Had sky out, all connections checked and new hub and same problems.
9:31 am, November 26, 2019 Technical Issues
Brianstorm1990 replied to Connectivity problems PS4
Same problem, getting kicked off during Rivals, randomly at any point during the first half. Internet is great, and everything else works perfectly except FUT 20 Rivals. And yep, my provider..
9:31 am, November 26, 2019 Technical Issues
CxllyH replied to Connectivity problems PS4
I’m getting this too, odd question, is your internet provider sky?
9:31 am, November 26, 2019 Technical Issues
WOSHYEDIH replied to FIFA 20, CAN'T PLAY ONLINE WITH MY FRIEND. HOW TO FIX IT?
Estou com o mesmo problema, o EA responde aí por favor
3:30 am, November 26, 2019 Technical Issues
rc888aol replied to Sold RTTF Sancho for 27k
If you have a picture or video of the sale in question, you have a small chance, If not forget it,
3:00 am, November 26, 2019 Technical Issues
nuradil9595 replied to Failed login
This kinda problem ? I got the same, I don’t know how to fix it ..
1:00 am, November 26, 2019 Technical Issues
khairulazmi21 replied to SBC - National Pride
same problem
12:30 am, November 26, 2019 Technical Issues
Spurs_Kingz replied to Permanent Transfer market ban FIFA 20
Same here it says transfermarket unavailable googled it its a permament ban and i didnt even got a message its so sad that i got banned for trading waiting for their answer now
12:02 am, November 26, 2019 Technical Issues
azoz11A11 replied to Disconnected just before the end of EVERY game
I have lost around 6 matches in fut champions due to this stupid problem this week bro.. i got to a point that there’s no point to play a match because in any second you could get disconnected and l..
11:00 pm, November 25, 2019 Technical Issues
Juventigr0 replied to The lag outs has ruined everything
Same here in Ireland, we are playing with a group of friends mainly to pro club and since last year both pro club and FUT are not playable anymore, it is very laggy and there is delay which impact gre..
10:00 pm, November 25, 2019 Technical Issues
ottoszambolics replied to National Pride SBC bug
I have the same issue with the German challenge. ..
6:00 pm, November 25, 2019 Technical Issues
AlphaDaev replied to Permanent Transfer market ban FIFA 20
I have just had my account transfer market banned also, supposedly for "coins distribution" which is completely false, I guess my trading set off some sort of flag so a bot just auto-banned me.Anyway ..
5:30 pm, November 25, 2019 Technical Issues
Dariouxx replied to Completed Politano Objective on old club. Started new club and can't access
Hopefully the answer I get is a good one and will be able to claim on my new club.
2:00 pm, November 25, 2019 Technical Issues
jamnik60 replied to I Don t have any ideas what to do with this...
Maybe it's right but then what is the sense playing it?
1:30 pm, November 25, 2019 Technical Issues
EA_Barry replied to FIFA 20 crashing on start up
@bluephoenixmedia Temporarily disable your antivirus/malware software and then perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/..
1:30 pm, November 25, 2019 Technical Issues
madchukcha replied to Squad battles no points
It’s probably because you already played 40 games for the week. You only get points in squad battles for 40 games weekly. After that it’s just for coins.
12:30 pm, November 25, 2019 Technical Issues
madchukcha replied to I Don t have any ideas what to do with this...
The only reason they have smooth play it’s because they play at like 3 in the mourning.
12:30 pm, November 25, 2019 Technical Issues
madchukcha replied to Port forwarding
It really doesn’t matter, my Ping times are between 1ms to 14ms. But when it’s busy hours, no one can play this game. Literally every person is experiencing what you are experiencing.
12:00 pm, November 25, 2019 Technical Issues
abc812599973 replied to How can I report EA staff's conduct and unhelpfulness?
Not sure if you’ll get a reply. Looking at this forum it seems that unwanted questions just remain silent.... but the game is just out for a couple of months noe. Just give it a couple more months b..
11:30 am, November 25, 2019 Technical Issues
abc812599973 replied to Player career UNPLAYABLE!!!!!!
@schoolpassword be careful with your words before you get a ban for calling out sarcasm mate. I really do love this ea staff. Because they really do reply to us and answer out questions and bring..
11:30 am, November 25, 2019 Technical Issues
ZzSam98zZ replied to Port forwarding
I've literally tried everything but still my ping to ea servers keeps spiking to 100ms +. I've DMZ my PS4, opened all ports. Had EA call me today as I reopened my case and he basically didn't have a c..
9:30 am, November 25, 2019 Technical Issues
dresamajabawse replied to Fut20 keeps disconnecting
I only get to like 10 minutes in any fut game and disconnects can't complete any games. Was at div 5 now I'm at 9 after all the disconnections
3:30 am, November 25, 2019 Technical Issues
edmanlee replied to Port forwarding
If you were lucky enough to receive a reply from EA support (check this forum for how unlikely a scenario that is) you will likely have been told the issue is on your end. If you're using a wired conn..
3:00 am, November 25, 2019 Technical Issues
davechs2005 replied to Port forwarding
@ZzSam98zZ Sure do! Quit playing the game. Horrible online game play is partially to do with stuff like input delay but a lot of it is the animations. You either get used to it and adjust or quit play..
2:00 am, November 25, 2019 Technical Issues
schoolpassword replied to Player career UNPLAYABLE!!!!!!
@abc812599973 Love the sarcasm lol
1:30 am, November 25, 2019 Technical Issues
Scoutland3r replied to Weekend League Disconnect Issue
@VvarderNn Your oppo is messing with the connection they need to fix this
12:00 am, November 25, 2019 Technical Issues
ZzSam98zZ replied to Fut20 keeps disconnecting
Try applying port forwarding, for me this does not work but for you it may. The values are attached to the photo below. ..
11:00 pm, November 24, 2019 Technical Issues
aldemir9 replied to Fut20 keeps disconnecting
I have the same problem I have played all day to better rivals division but out of 30 games 10 of them disconnected it's frustrating. I think this is the end of fifa20 for me.
10:30 pm, November 24, 2019 Technical Issues
LiamFinn45 replied to Fut20 keeps disconnecting
@dresamajabawse Same I don't know how to fix it it keeps happening and I'm unable to play ut
8:30 pm, November 24, 2019 Technical Issues
