List Replies
EA_Darko replied to FUT Lag after update
It sounds like you may be having issues with your connection @Rossi1813. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Won’t connect to ea server
Hey @punchdrunk217 are you seeing an error message of any kind? From your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubl..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Broke in my house lost 1,4 mil
Hey @chrisjanssen12 we are unable to assist with any account-based issue such as this so you will need to speak with one of our phone or chat support advisers who will be able..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to online friendlies
It sounds like you may be having issues with your connection @lotfi_knaissi_69. I would suggest that you and your friend take a look at our Connection troubleshooting steps which you can fin..
12:30 pm, December 6, 2019 Technical Issues
swiftbeatsg1 replied to Fur champs
What the hell is this??? This remained in screen the whole time I had to quit this match which isn’t fair on my record and dnf stats
11:30 am, December 6, 2019 Technical Issues
ewanmcc2001 replied to Fur champs
Hi there I just played a game with a notification on my screen saying I wasn’t actively playing I needed a win in this game to complete the serie a objective in icon swaps so this was extremely anno..
11:30 am, December 6, 2019 Technical Issues
DopeCubans replied to Fur champs
Yesterday night i spent money on fifa points to do a draft. First game on i was up 3-1 and the ea servers disconnected, i’m on a wired connection i know i had nothing to do with that. My game got vo..
11:30 am, December 6, 2019 Technical Issues
EA_Cade replied to Fur champs
@nathaniel122222 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..
11:30 am, December 6, 2019 Technical Issues
coyelt84 replied to Disconnected In Weekend League
Staff at Auschwitz offered more help than on here
11:30 am, December 6, 2019 Technical Issues
IlIllllIIIIIIIIl replied to Matchmaking and servers state are a joke
@edmanlee I have reported bad games, cheaters, disconnecters, everything. It has just gotten worse and worse. This company is a joke. The only think we can do imo is band together, stand up for our co..
9:00 am, December 6, 2019 Technical Issues
jr17gaming replied to Settings Changed To 1 and Now Fail To Load.
where do you go for customize settings becausew i cant even get past the loading screen
8:00 am, December 6, 2019 Technical Issues
Manutdfan1905 replied to Settings Changed To 1 and Now Fail To Load.
When I try to load into fifa 20 it says personal settings 1 failed to load. It gives me the option to retry I click it and the same message pops up. I contacted someone from EA they sent me an email a..
8:00 am, December 6, 2019 Technical Issues
EA_Cade replied to Settings Changed To 1 and Now Fail To Load.
@CjRlul Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persists? ..
8:00 am, December 6, 2019 Technical Issues
woshieayeye replied to Banned by mistake & Nothing in MY CASES
Can anyone do something？
7:00 am, December 6, 2019 Technical Issues
edmanlee replied to Matchmaking and servers state are a joke
I suggest you report each and every game you experience this via their 'Contact Us' section. As you've said, they do nothing and have no plans to, but a company like this won't change until the cost o..
6:30 am, December 6, 2019 Technical Issues
Inviezebil replied to Fut 20 season progress
I’m already missing 1900xp because of this bullsh*t!!!
2:30 am, December 6, 2019 Technical Issues
ArsenalSkagen replied to Fut 20 season progress
Right now I’m doing the objectives but I’m not claiming any season progress until EA comes with a fix
2:30 am, December 6, 2019 Technical Issues
bjsyateley replied to Fut 20 season progress
@ArsenalSkagen Same here I completed 3 of the week one golf objectives and got 3,300 xp from one game and then I was disconnected from the servers and didn’t receive any xp or move up to level 14
2:30 am, December 6, 2019 Technical Issues
cican4 replied to Fut 20 season progress
@ArsenalSkagen Same here. It happened to me twice . Anybody found any solution to this?
2:30 am, December 6, 2019 Technical Issues
demba4700 replied to Fut 20 season progress
The exact same thing has happened for me multiple times when trying to claim the reward for levelling up, this is totally not acceptable. I dearly hope EA are going to compensate all the lost XP. Not ..
2:30 am, December 6, 2019 Technical Issues
Laight26 replied to Fut 20 season progress
Same here. Reached level 7 or 8 by completing score a header from a cross for 720 xp, tried to claim the reward, got logged out and then the xp is gone and the challenge is complete when I logged back..
2:30 am, December 6, 2019 Technical Issues
Torradinhas7 replied to Fut 20 season progress
Same happen to me, and now its just stuck and wont go up when i win points.
2:30 am, December 6, 2019 Technical Issues
motizak replied to Fut 20 season progress
For the SECOND TIMEafter finish and got XP POINTS I’m going to claim the reward from season progress and the it DISCONNECT and I’m missing 600 POINTS!!!going to delete FIFA 20 until all the bugs f..
2:30 am, December 6, 2019 Technical Issues
karciukas123 replied to Fut 20 season progress
I had just reached level 7 in progress bar and just about when I clicked to redeem my reward, I got disconnected from EA servers. When I got back in, my reward was missing and 24 points needed for lev..
2:30 am, December 6, 2019 Technical Issues
zoomracin replied to Live Form not working
@EA_Cade LI will try that later thanks. Wouldn’t I need to keep my profile tho? 10 years in?
1:00 am, December 6, 2019 Technical Issues
fifadude_1978 replied to FUT 20 game play is too fast.
Same here - since about 1 week my players are ice skating. And i noticed that most of my shots are inaccurate - 5* weak foots shoot like a bronze player. What is that? It cant be my internet - i got 4..
1:00 am, December 6, 2019 Technical Issues
GilMalaguetas replied to FUT 20 game play is too fast.
Same problem here for two days and counting! Any solutions???
1:00 am, December 6, 2019 Technical Issues
f3o0x replied to [PC] Menu's too slow to play the game
sounds like a hardware problem try to run a program called speecy while you're in a match and see if the proc,ram,hdd,gpu etc are overheating or somethingeven my laptop who has less power than your pc..
1:00 am, December 6, 2019 Technical Issues
swiftbeatsg1 replied to Not actively playing message stuck on screen
Sorry the video didn’t upload...https://1drv.ms/v/s!AjfWdZTvR2ncoGynAgkAG5wHSOOM
12:30 am, December 6, 2019 Technical Issues
EA_Aljo replied to When i click complete sbc it turn off my Fifa
Hi there, @Shenirek. Are you trying to complete this SBC on the companion/web app or on the system you play on? If it's on the app, try completing it on the game itself and see if it works.
11:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to Wat can’t i go on fifa online
Hi @Ishpow01,We're going to need some additional information to help you on this. What console are you playing on? -EA_Cade
10:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to Live Form not working
Hi @zoomracin,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..
10:00 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Getting Kicked from Ultimate Team
Hi there, @adamjaws. Are you still having trouble staying connected to the servers?
8:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to fifa 20 wont launch after an update due to corrupt files
Hi @gingerninja0334,I found a few different posts while googling around on this one and they all ended up being dying hard drives or lasers Sony doesn't appear to have an article on this specific erro..
8:00 pm, December 5, 2019 Technical Issues
ChayBR replied to FUT Online draft constantly disconnecting
Yes i have. I understand that disconnections happen as apart of any online game. But its one thing for one section of fut online working perfectly fine when playing against others and another section ..
8:00 pm, December 5, 2019 Technical Issues
moduchezeau replied to Missing player pick
At least you got to chose one. One of my picks is missing completely!
6:30 pm, December 5, 2019 Technical Issues
SeriousSteve81 replied to Missing player pick
My Fifa 20 FUT weekend player pick hasn’t gone into my players list after I chose it.
6:30 pm, December 5, 2019 Technical Issues
giorgoselpi replied to Missing player pick
Thank you EA for the worst red picks for the 6th straight week
6:30 pm, December 5, 2019 Technical Issues
f3o0x replied to Poor game performance after patch
it's pointless man, EA need to change the engine Frosbite isn't for football
6:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to Ea servers error
Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade
6:00 pm, December 5, 2019 Technical Issues
erwindeguzman replied to PS4 Title Update 1.09 & 1.10
You mean its to be done by EA, not in our part as gamers from PS4.
6:00 pm, December 5, 2019 Technical Issues
EA_Cade replied to PS4 Title Update 1.09 & 1.10
Hi @erwindeguzman,I believe the star heads require a server refresh to appear. They should be in shortly. -EA_Cade
6:00 pm, December 5, 2019 Technical Issues
LintonJesse replied to Career mode skill moves bug still present
Still not working with new saves, any more info on this issue?
5:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to Career mode skill moves bug still present
Hi @Jabron_T,We cannot modify existing save files, you'll need to create a new save for this to take effect. -EA_Cade
5:30 pm, December 5, 2019 Technical Issues
EA_Cade replied to Career mode bug
Hi @Anna123Cutie,This issue should be resolved as of Title Update 5, are you using a save file that was created pre-patch? We cannot modify your career mode saves retroactively on our side. ..
5:30 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Crashing
Hi there, @Dandwyer17. I'd like you to try power cycling with the instructions here: http://bit.ly/XB1_PowerCycle. Let me know if that helps or not. Thanks!
5:00 pm, December 5, 2019 Technical Issues
Anna123Cutie replied to Career mode bug
i know how squad / team sheet works, the issue here is the simulation team does not match with any of my team sheets and i cannot change that at all, i.e i am stuck with a simulation team that i dont ..
5:00 pm, December 5, 2019 Technical Issues
EA_Kent replied to Fifa 20 - missing just bought player
Hey @MCave3. If you're missing a player on your account please reach out to the EA Help team so they can take a look. They should be able to find out what might have happened to him and see ..
5:00 pm, December 5, 2019 Technical Issues
EA_Kent replied to FUT Online draft constantly disconnecting
Hi @ChayBR. I know that disconnections are always pretty frustrating to deal with. Have you had a chance to try running through any sort of troubleshooting since it started happening? ..
4:30 pm, December 5, 2019 Technical Issues
