List Replies
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to matchmaking
Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to 220k gone
Hi @mathijstheman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, December 10, 2019 Technical Issues
Aiden_wave replied to Help Please
I did that but if the ban doesn't get reversed why should suffer the consequences?Are you a bot or are you a real person? I also don't know if the ban is permanent, it didn't say it was permanent..
9:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to Why does the CPU rarely foul in FIFA 20?
Hi @herminator95,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 10, 2019 Technical Issues
EA_Cade replied to Fouls are a Joke
Hi @LOZZA7312,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:00 pm, December 10, 2019 Technical Issues
MonsGG replied to "There was an error communicating...."
So, again... im locked out. 1 hour of buying and selling on the transfer market. Please for the love of God, EA..... fix your anti-bot system, this is embarrassing! Im not even spamming like i used to..
8:30 pm, December 10, 2019 Technical Issues
ll--magician--ll replied to Fifa20 Don't have TM access on FUT Web App
@Kroozy888 check this:https://answers.ea.com/t5/Technical-Issues/Web-app-transfer-market-still-locked-after-300-games-and-...I played more than 300 from ea access ( + 3 months )I strongly thinking abo..
8:30 pm, December 10, 2019 Technical Issues
chrnny01 replied to I found the solution to FIFA 20 not launching
@Geo_SF33 wrote:@chrnny01yes what is the solution u found?Sorry for the late replay... check the compatibility settings for the Origin.exe, and FIFA.exe and fifaconfig.exe make sure that you sele..
8:30 pm, December 10, 2019 Technical Issues
Kroozy888 replied to Actions to unlock transfer market
@Jabzol same, I player 60 + games already
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Fifa 20 dont lauch - Xbox one
Hi @9670Ferikansky,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to Connection problem
Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade
7:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to FIFA 20
Hi @inmyleague00,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that he..
7:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to fifa 18 ultimate team log in problem
Hi there, @hartscape1, This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..
5:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Been playing Fifa since 1996, this is my last year I bought this game.
Hi there, @etihan. I'm really sorry for all the frustration! Let's see if we can get this crash to stop happening. First, I'd like you to power cycle your equipment with the following..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Fifa compainon app
Hi there, @mitchelln1c2. Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..
4:30 pm, December 10, 2019 Technical Issues
DankNeet replied to Player career changes the shirt number
I have the same issue and this method didnt work for me! If someone has a working solution pls reply. Cant believe how many bugs there are in career mode.
4:00 pm, December 10, 2019 Technical Issues
Trintolin replied to What more do I need to do to unlock transfer market (web app/companion)?
Just stop playing this broken game. EA is not worth it. Look at the sequels they bring every year, its all the same junk we're used to. FIFA, Need for Speed & so on.
3:00 pm, December 10, 2019 Technical Issues
bunglefeveruk replied to Haven't been able to play FUT in over 2 months...
Opening ports hasn't worked... I tried disconnecting from my wifi and connecting via a hotspot direct from my phone - same issue.
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Help Please
Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them. The process to contact our ToS team can b..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Every time I go in to any online match on any mode I disconnect immediately
It sounds like you may be having issues with your connection @heronipepperoni and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://h..
2:30 pm, December 10, 2019 Technical Issues
prismaniac replied to Companion app transfer ban
@Baapstra Were you hacked before? If so, ask advisors to check it again, then submit another dispute, as far as i know, you can dispute the case infinite amount of tries
2:00 pm, December 10, 2019 Technical Issues
prismaniac replied to I didnt recieve my 2 free ultimate ed packs this week????
@IAN_NEWTON https://twitter.com/EAHelp/status/1204038128379543552
1:30 pm, December 10, 2019 Technical Issues
kaderkhemili replied to I didnt recieve my 2 free ultimate ed packs this week????
Didn't get my 2 pre-order packs for this week
1:30 pm, December 10, 2019 Technical Issues
IAN_NEWTON replied to I didnt recieve my 2 free ultimate ed packs this week????
Didn't get my free packs today. Has anyone else had this problem or does anyone know why?
1:30 pm, December 10, 2019 Technical Issues
Cadored79 replied to I didnt recieve my 2 free ultimate ed packs this week????
Hi, yesterday I didn’t received the rare gold packs I’m supposed to get form my ultimate versione preorder. it hasn’t been 12 weeks yet so I guess is there a problem? Some of my friend rece..
1:30 pm, December 10, 2019 Technical Issues
prismaniac replied to Haven't been able to play FUT in over 2 months...
Have u tried opening ports for your console for fifa specifically? FIFA 20 - PCTCP: 3569,9946,9988,10000-20000,42124UDP: 3659,9000-9999FIFA 20 - Playstation 4TCP: 1935,3478-3480,3659,10000-10099,..
1:00 pm, December 10, 2019 Technical Issues
prismaniac replied to Anybody know why i didnt get my 2 free packs today?
@IAN_NEWTON https://twitter.com/EAHelp/status/1204038128379543552
1:00 pm, December 10, 2019 Technical Issues
Herazius replied to Banned
@thomasbell9 Say good bye to your account
11:30 am, December 10, 2019 Technical Issues
Kasseutd replied to Your account has not earned access to the Transfer Market on the Web....
@creyentes do you have acces on the ps4
5:00 am, December 10, 2019 Technical Issues
born_2_do_it replied to Your account has not earned access to the Transfer Market on the Web....
Same issue here. I emailed ea and they said they cannot grant access ( so not sure why their FAQs ) say get in touch. I dont do any of the things they list as cheating or breaking the rules but the FA..
5:00 am, December 10, 2019 Technical Issues
Beto251074 replied to Your account has not earned access to the Transfer Market on the Web....
I have played many FUT modes including Online and Offline Draft, VOLTA, Career, Friendlies modes, off line games, and completed most SBC´s. I played allmost 100 games now, more than 2 weeks with..
5:00 am, December 10, 2019 Technical Issues
FahdYaFahd replied to Your account has not earned access to the Transfer Market on the Web....
I have the same problem and did everything like you except the draft But its been 16 days but no access till now I really hope to get it I have been checking everyday I..
5:00 am, December 10, 2019 Technical Issues
Tawny1604 replied to Your account has not earned access to the Transfer Market on the Web....
I've played 109 games also played career and volta. Completed most SBC's and I dont have acces either
5:00 am, December 10, 2019 Technical Issues
creyentes replied to Your account has not earned access to the Transfer Market on the Web....
I have played all the FUT modes including Online and Offline Draft, yeah LOL I spoiled my 15K for offline DRAFT...I played VOLTA, I played Career, I played Friendlies, I played Seasons, I played..
5:00 am, December 10, 2019 Technical Issues
BedeKiedysKotem replied to Your account has not earned access to the Transfer Market on the Web....
@creyentes Me 2 got same problem 150 + matches played already and web app still saying play more matches at ps4...
5:00 am, December 10, 2019 Technical Issues
mubs123 replied to Extremely annoying issue!!
No one else getting this issue? Any solutions?
1:30 am, December 10, 2019 Technical Issues
mitchelln1c2 replied to FIFA 20 Companion App - can't login, verification code never arrives
@EA_Cade It’s happening to me to but when I go to link it says to ring but I do not have a phone is there any to talk over messages as I’m on ipad
12:00 am, December 10, 2019 Technical Issues
EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives
Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..
12:00 am, December 10, 2019 Technical Issues
cmifc1 replied to I have played more than 80 FUT games in FIFA20 Xbox. And I haven't got the trans
@yindongjian Welcome to the club mate.... I’m on 50+games and some people are 300+ games and still no transfer market on the app.Apparently we are supposed to “keep playing”, and more importantl..
10:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Sokratis lost
Hi there, @shresth17. If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..
10:30 pm, December 9, 2019 Technical Issues
yindongjian replied to I have played more than 80 FUT games in FIFA20 Xbox. And I haven't got the trans
Sorry for the title missing. I have played more than 80 FUT games in FIFA20 Xbox. And I haven't got the transfer market access in the web app and mobile app
10:00 pm, December 9, 2019 Technical Issues
yindongjian824 replied to I have played more than 80 FUT games in FIFA20 Xbox. And I haven't got the trans
Sorry for the title missing. I have played more than 80 FUT games in FIFA20 Xbox. And I haven't got the transfer market access in the web app and mobile app
9:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to I need help with app fifa20 for mobile
Hi there, @AmayaCristian. This normally happens when you're logging in to the wrong account. To find the email address you should be using to log in, open FIFA on your console and go to Cu..
9:00 pm, December 9, 2019 Technical Issues
HorryOvy replied to the ea servers are unable to process your request
@EA_Aljo Power Cycled as instructed. Actually I power cycled my PS4 on Sunday, but gave it a try as you instructed. Played one game on Division Rivals, no disconnection. I will get back on the solutio..
8:30 pm, December 9, 2019 Technical Issues
SPYLE_hun replied to How can I report EA staff's conduct and unhelpfulness?
Actually I can tell you worst. Game crash sometimes when I try to save my manager mode on PC, but I have LOST ALL MY PROFILE with my saved games with 30+ hour play 3 TIMES. 3 TIMES!The game not a..
8:00 pm, December 9, 2019 Technical Issues
RobRokk replied to Can an under-13 account play Volta/FUT on a PS4? I cannot get this to work.
@neiljs Just lie and its solved
7:30 pm, December 9, 2019 Technical Issues
