List Replies
CADE_THE_FRAUD replied to Speed lag
@mynameisearle85 Restart your router and buy more fifa points. Buying points will bump you up the list of preferred players. Preferred players will get the win if a games gets disconnected and will re..
9:00 am, January 5, 2020 Technical Issues
CADE_THE_FRAUD replied to GAME WONT END
@chowssyy Restart your router and buy more fifa points. Buying points will bump you up the list of preferred players. Preferred players will get the win if a games gets disconnected and will receive a..
9:00 am, January 5, 2020 Technical Issues
CADE_THE_FRAUD replied to Connection
@TheticBee77432 Restart your router and buy more fifa points. Buying points will bump you up the list of preferred players. Preferred players will get the win if a games gets disconnected and will rec..
9:00 am, January 5, 2020 Technical Issues
CADE_THE_FRAUD replied to Disconnected while I'm in the game
@chrispbacon101 Restart your router and buy more fifa points. Buying points will bump you up the list of preferred players. Preferred players will get the win if a games gets disconnected and will rec..
9:00 am, January 5, 2020 Technical Issues
haiiiiiiikal replied to xbox one controller not working on fifa 20
I did that already and i also tried uninstalling and installing it again still doesn't work. It keeps registering as two controllers connected even though the only controller plugged in is the xb..
6:00 am, January 5, 2020 Technical Issues
lllucyz replied to Player actions
Thank you for responding. I was looking around and I found out I was on one button mode.
3:00 am, January 5, 2020 Technical Issues
bekkaboo3000 replied to Can somone please help
Can anyone help Pleasee
1:30 am, January 5, 2020 Technical Issues
xSTLTH replied to Please read the description
@EA_Cade but how can, they ban me on something i didn't do on my behalf, can i not take this further or make a legal case or something as i know i didn't break TOS
12:00 am, January 5, 2020 Technical Issues
gabrielmurray27 replied to FUT CHAMPS
@fafa2123 Same thing has been happening to me just now ive missed out on about 3 wins
11:00 pm, January 4, 2020 Technical Issues
ydovgart replied to Winning game, opponent disconnects and I don't get win
Same here. Never had skill points/coins for those. If however, you lose, and connection is broken, you ALWAYS get skill points deducted.
11:00 pm, January 4, 2020 Technical Issues
bunkerpython11 replied to Winning game, opponent disconnects and I don't get win
I was winning 2-1, then in added time at the end of the game, I score. When this happened I was disconnected but it wasn't from my end. Still waiting for a result.
11:00 pm, January 4, 2020 Technical Issues
hugosen91 replied to FIFA points not received on my account
stop playing the games theres too many glitches its unfair
10:30 pm, January 4, 2020 Technical Issues
hugosen91 replied to Gameplay glitch
@ReziqnZenox That has just happend to me and i dont know what to do that win would have put me in gold 2 i have evidence of vid ande everything so if theres something i can please contact me... 658769..
10:30 pm, January 4, 2020 Technical Issues
ReziqnZenox replied to Gameplay glitch
@EA_Darko Hi DarkoIt wasn’t a connection issue as the game was running smoothly but the final whistle had blown but I couldn’t exit the game so I should have received a win but instead received a ..
10:30 pm, January 4, 2020 Technical Issues
EA_Darko replied to Gameplay glitch
Sorry to see that you are having issues @ReziqnZenox. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..
10:30 pm, January 4, 2020 Technical Issues
mynameisearle85 replied to Speed lag
Would have to be a long cable in my house lol anyway thanks for getting back to me
8:30 pm, January 4, 2020 Technical Issues
PluntoTheGreat replied to I can't connect to friend, Squad battles and Rivals works good
I have IPv4, at the beggining of my "career" with Fifa 20 I have connected successfully with one friend, now i know he have and had IPv6, but suddenly we couldn't connect, but with another friend I ha..
8:30 pm, January 4, 2020 Technical Issues
oocraigo replied to Disconneting Mid game.
@EA_Cadehows that fair tho? If I was 29-0 and this was my last game, cruising 4-0 and I lose my connection because your servers aren't good enough, hows that my fault? Theres surely a way you can chan..
8:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Disconneting Mid game.
Hi @oocraigo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
8:30 pm, January 4, 2020 Technical Issues
UncleMike_89 replied to FIFA 20 PC : computer reboot
I'm also having some similar problems and i think for both of us it might be DirectX related. I can play about 1 hour or so and after that i get the DXGI error and the game crashes. I don't know ..
8:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Speed Up lag PC
Hi @ydovgart,Where about are you located? Your best ping on this test is over 100ms which isn't great, but may be caused by simply being far away from the server you're connecting to for the test. ..
6:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Unable to connect FUT20 - Origin Account expired
Hi @kenclickrich,Looks like you were playing on an Origin Access membership which expired yesterday, you would need to resubscribe to continue playing. -EA_Cade ..
6:30 pm, January 4, 2020 Technical Issues
Dustykingz227 replied to Connection
My connections F27B8B3E-7396-453D-8..
5:00 pm, January 4, 2020 Technical Issues
Dustykingz227 replied to Speed Up lag PC
My connect (((( I’m Russia ((( help ..
5:00 pm, January 4, 2020 Technical Issues
Jordz0923 replied to Career mode menu bug
Thank you for your reply. I have tried exiting career mode and re-entering, this didn’t work. I then tried closing the game on my console and reopening the game and this also did not work, and then ..
4:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Career mode menu bug
Hi @Jordz0923,Sorry to hear it, what all have you tried so far? -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to I can't connect to friend, Squad battles and Rivals works good
Hi @PluntoTheGreat,That usually indicates that one of you is on IPv6, it doesn't connect to IPv4 connections. I would recommend looking into that first. -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Please read the description
Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 referees
Hi @jeffoldfield1,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
jeffoldfield1 replied to Fifa 20 referees
Hi Been playing division rivals and when you play at home and the opposition scores I've noticed on the scoreboard on the left hand side the scores are opposite and the logos are opposite as well..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to xbox one controller not working on fifa 20
Hi @haiiiiiiikal,You should be able to play without issue on PC without x360ce. Have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? ..
3:00 pm, January 4, 2020 Technical Issues
ConorCCC replied to FIFA 20 Crashing PC
Hope someone can sort this
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Critical block during the games
Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Transfer market not working
Hi @FUTWIZBrock, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Speed lag
Hi @mynameisearle85,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Game won't end
Hi @gandsxbox1,Sorry to hear this, usually when this happens it's caused by a disconnect during the match data reporting that causes a hang. This link http://bit.ly/SelfServiceFUTDraft will walk you t..
3:00 pm, January 4, 2020 Technical Issues
iBruuuH replied to Still Banned On FIFA 20 - TOS TEAM
Yeah sure. My first suport chat case is saying its resolved, but i still banned. The number is #54482686 The second and last one, is the second support that said to me that TOS is now chec..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Still Banned On FIFA 20 - TOS TEAM
Hi @iBruuuH,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
WystZdong replied to PlayStation plus + 1050 fifa points problem
Hi i bought the one year playstation plus membership and my 1050 fifa points didnt enter my account . What im gonna do please some help
2:30 pm, January 4, 2020 Technical Issues
Moha-2049 replied to PlayStation plus + 1050 fifa points problem
I bought playstation plus for 1 year and there was an offer of 1100 fifa points with it but I didnt receive any points till now ?
2:30 pm, January 4, 2020 Technical Issues
benja_min9875310 replied to PlayStation plus + 1050 fifa points problem
@omerserdarog yo tambien tuve ese problema ... lo pudiste solucionar?
2:30 pm, January 4, 2020 Technical Issues
merida1996 replied to PlayStation plus + 1050 fifa points problem
@omerserdarog Did you get them after 2 weeks?
2:30 pm, January 4, 2020 Technical Issues
J_D4lts97 replied to PlayStation plus + 1050 fifa points problem
I purchased the same thing over 6 hours ago and still no points. I emailed EA and no reply?..
2:30 pm, January 4, 2020 Technical Issues
FoTd16 replied to PlayStation plus + 1050 fifa points problem
So i bought 12 months PS Plus and there was an offer of 1050 free fifa points with the 12 months membership.. i can’t find the points in my account in fut. anyone can help?
2:30 pm, January 4, 2020 Technical Issues
roheee8 replied to PlayStation plus + 1050 fifa points problem
I just recently purchased 12-month PS Plus recently for the first time and it came with 1050 fifa 20 points and I accidentally skipped the following screen that possibly contained a redeemable code? B..
2:30 pm, January 4, 2020 Technical Issues
EA_Barry replied to PlayStation plus + 1050 fifa points problem
@inyo54321ROn @omerserdarog Points obtained in this manner can take some time to become available, potentially up to two weeks. Thanks. --------------..
2:30 pm, January 4, 2020 Technical Issues
inyo54321ROn replied to PlayStation plus + 1050 fifa points problem
@omerserdarog גם לי כוסעומו
2:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Why did my FIFA points recharge successfully, but did not recharge to the accoun
Hi @dantejason,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Coin rules
Hi @hedayatiorm, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
2:30 pm, January 4, 2020 Technical Issues
