List Replies
EA_Cade replied to "your squad file does not match that of your opponent"
Hi @KingBeetleJuic,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to UNPROFESSIOAL AGENTS, COSTED ME THINGS
Hi @corsac16,Sorry to hear this, we have 0 ability to transfer content between PSN ID's like you're describing. It sounds like the agent was confused as to what you were trying to accomplish and simpl..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to EA
Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc
Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade
7:30 pm, January 10, 2020 Technical Issues
JP1147 replied to High pings in UOTrace FIFA 20
After seeing my UOTrace result, they told me that my ISP has blocked many ports and asked me to contact my IPS and ask them to do port forwarding.
7:00 pm, January 10, 2020 Technical Issues
EA_Cade replied to Did not revive objective
Hi @Harryboy123456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, January 10, 2020 Technical Issues
KaSmIR31337 replied to ?? Please help
@Macca88MFC can you share the video?
5:30 pm, January 10, 2020 Technical Issues
idan20205 replied to I used a code in ps store for pack and it didnt show up on game
Can someone answer I cant contact ea cause I am not from call area
5:00 pm, January 10, 2020 Technical Issues
haznewz replied to Championsleague/Offline Tournaments STILL crash
This problem still exists. 10 january. I have started a new tournament and I can save all the games exept any gam after Olympiakos - Tottenham. What will EA do? When can you fix this?
5:00 pm, January 10, 2020 Technical Issues
FahrenheitRU replied to Fifa 20 training screen freezes
Just take one training session at a time. Go to Results screen after every training. It solved the problem for me and other guys in this topic. ..
4:30 pm, January 10, 2020 Technical Issues
EA_Barry replied to Tüm takım çalındı
@19717406678 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português J..
4:00 pm, January 10, 2020 Technical Issues
finnjkeeffe replied to Ultimate pack probabilities
Even if you tell me to go away, please can you just reply
3:00 pm, January 10, 2020 Technical Issues
Skiz0_B0y replied to Cannot connect to EA servers
Same here, French and PS4 user. I can log on the app on PC and Android but can't reach serveur on my PS4.And another thing, my brother can log on my account on his ps4 ( we don't live in the same city..
11:30 am, January 10, 2020 Technical Issues
PapaDrav replied to Cannot connect to EA servers
Same for meI am based in France and a PS4 user I played yesterday evening, everything was fine.This morning can't connect to the game but the fut companion app works fine..
11:30 am, January 10, 2020 Technical Issues
phiilis86 replied to Cannot connect to EA servers
Same. Cannot connect to ea servers. I'm in Manchester UK
11:00 am, January 10, 2020 Technical Issues
nextcomin replied to Cannot connect to EA servers
I am the same, I’ve done the same and it keeps saying unable to connect to ea servers.
11:00 am, January 10, 2020 Technical Issues
alexhango replied to Cannot connect to EA servers
Same here!!
10:30 am, January 10, 2020 Technical Issues
jehens77 replied to Cannot connect to EA servers
same problem here since this morning. Everything is absolutely fine except FUT. EA does not let my account in. Tried all the usual stuff, rebuild database etc. I have a..
10:30 am, January 10, 2020 Technical Issues
Antdel142 replied to Cannot connect to EA servers
@Ulysse313131 Yo tampoco puedo
8:30 am, January 10, 2020 Technical Issues
Shiv_KMS replied to game crashes while clicking on division rivals
MSI GL638RC
6:00 am, January 10, 2020 Technical Issues
KHANJANMSARADVA replied to game crashes while clicking on division rivals
MSI GL638RC
12:00 am, January 10, 2020 Technical Issues
albo0810-_ replied to vertify email code
Pls my account restore can you resend code....I try it 1000x and no e-mail send me.... pls help me EA
12:00 am, January 10, 2020 Technical Issues
EA_Cade replied to vertify email code
@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
12:00 am, January 10, 2020 Technical Issues
EA_Cade replied to I WANT MY MONEY BACK
Hi @EPIBHTORAS13,If you had your FUT coins removed please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a ToS action over AHQ. ..
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to End of my tether with FUT unable to connect
Hi @ntrugby123,Have you tried disabling your Login Verification and then reconnecting to FUT yet?http://bit.ly/Managesecuritysettings -EA_Cade
11:00 pm, January 9, 2020 Technical Issues
finnjkeeffe replied to Ultimate Pack
I know that, I didn’t even get an 83 rated player in those 5 packs, my best player was an 82 rated in all of them
11:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to Ultimate Pack
Hi @finnjkeeffe,Sorry for the confusion. The 83+ indicator ≠ 84 and up, it means 83 and up. -EA_Cade
11:00 pm, January 9, 2020 Technical Issues
ntrugby123 replied to End of my tether with FUT unable to connect
PS my son is now lying awake saying he can't sleep because he is worried he is going to miss out on the players he wants. #helpusoutEAGames
10:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to retrieve account information
Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:00 pm, January 9, 2020 Technical Issues
RjCrawford06 replied to Captcha Service Error
@EA_Cade i was buying players off the market but then i was returned to the fifa home screen i then went to go back into ultimate team and it said please do the captcha challenge to the right but ther..
5:00 pm, January 9, 2020 Technical Issues
BenGrigg5 replied to XP points not registering?
4th. match. no XP.
5:00 pm, January 9, 2020 Technical Issues
Tony114 replied to FUT companion App
Hi im trying to connect with the FUT Companion APP for Nintendo switch.But it won't opne ..
5:00 pm, January 9, 2020 Technical Issues
jamieharris96 replied to Fireworks Objective
I was 80 mins into the game and it kicked me out?? Am I gonna have to do it again??
4:30 pm, January 9, 2020 Technical Issues
PerfectFifa2019 replied to Limit reached
@EA_Cade 😭😭😭Means no way to play with my fut on this console??I do not have the ability to turn the console back😔😔
4:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20
Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Fireworks Objective
Hi @jamieharris96,You'll need to complete the game to have objectives count. -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to game crashes while clicking on division rivals
Hi @khanjanmsaradva,Sorry to hear it, what system is this on? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to No Automated Email
Hi @IamChrisGaming,I can see your case was received, I would ensure you're checking the correct email and that your spam filters haven't snagged the confirmation email. -EA_Ca..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Limit reached
Hi @PerfectFifa2019,That's not something we have the ability to overturn I'm afraid. You'll need to either use a different PS4 or one of the previous PSN ID's that created an account on that PS4 to co..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Why
Hi @mananrocker,TOTY Midfielders weren't in packs at the time you opened that pack, TOTY Defenders were. -EA_Cade View in thread ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Banned for club name
Hi @Drew_Smith34, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to FUT companion App
Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to i didn’t recieve the verifification email
Hi @Qsfifa2005,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Companion App crashes
Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..
3:30 pm, January 9, 2020 Technical Issues
EA_Barry replied to techinal
@erkanunver If you have reached the club deletion limit, you will need to continue playing with your current club. -----------------------------------------------..
9:00 am, January 9, 2020 Technical Issues
Sholroyd03 replied to My account was blocked for no reason
Have you solved it ?
7:00 am, January 9, 2020 Technical Issues
EA_Aljo replied to Discontent with the purchase
Hello, @keyvank22. I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..
9:30 pm, January 8, 2020 Technical Issues
finn030606 replied to Challenge did not complete
Now it didn’t work for the 3rd time! I WANT PERISIC😭
7:30 pm, January 8, 2020 Technical Issues
