List Replies
EA_Cade replied to i can't access to my Email
Hi @dani-in-vita,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Server lost connection during draft
Hi @markusmd113,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to I was hacked and I lost about 600k worth of coins
Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to EA TAKES MY COINS
Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
holland2215 replied to Lag compensation: is it the problem?
Funny how there’s no response from EA! What a bunch of jokers. Handicapping
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Rivals disconnection!!
Hi there, @Mimipearce84. I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to My rewards don’t load for fut champs what should I do?
Hi there, @952430. FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to bought a player ultimate team isnt showing the player
Hi there, @Ademide47. Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..
6:30 pm, June 17, 2020 Technical Issues
rossonerox21 replied to Champs
Haha. Welcome to the club. You can send email to advisors and they only confirmyour ban without check account. Welcome to the club. Trash company ban people for nothing.
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Regular lag in FIFA seasons
Hi there, @brydopants, If you're still experiencing lag, I'd like to try to find out why that's happening. First, are you on a wired or wireless connection? Also, what system do you play o..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Missing content fifa 20
Hi there, @43david. Are you saying you bought the player and received him, but then they were listed on the market without you actually listing them?
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Champs
Hi there, @Euanzoo. For help with banned accounts, please see the following article. Thanks!
6:00 pm, June 17, 2020 Technical Issues
Stevefut1992 replied to unexpected error has occurred... when trying to connect to Pro Clubs
This is on xbox.
6:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs
Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade
6:00 pm, June 17, 2020 Technical Issues
stagiermerlin90 replied to FIFA 20 PS4 stuck at connecting to ea servers.
Hi even I’m having the same issue since yesterday night the game gets stuck on connecting to servers whereas it’s getting connected on my brothers profile instantly
5:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Fifa 20 download error PS4
Hi there, @Becks2142. What happens when you try to download FIFA 20? Do you get an error message?
4:30 pm, June 17, 2020 Technical Issues
Mackw0w replied to Fifa 20 PC detect 2 controllers
@gilzinhooo Did u find a fix?It happened to me aswell. I have a xbox one wireless controller, with an adapter.
4:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to FUT crashing
Hi there, @Pandorox12. Try going to Customize > Profile > Delete and delete the Online Squads file. Let me know if that helps or not. Thanks!
4:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Technical i
Hi there, @sifunr1. I'll try to help with this. What happens when you try to connect to FUT?
3:30 pm, June 17, 2020 Technical Issues
Zed585 replied to TOTSSF Fuenzalida Objectives
Thanks for your reply, but I respectively disagree.
3:00 pm, June 17, 2020 Technical Issues
Lwranc replied to Fifa 20 controller problems
Hi @timharding1975 From the Personalization menu, then Settings, then Customize Control, you can reset to the default by clicking on the triangle if you are using ps4 or equivalent in other platforms...
2:30 pm, June 17, 2020 Technical Issues
1789423587 replied to Suspended
And what if u reinstalled the game? Did i screwed up my account?
2:30 pm, June 17, 2020 Technical Issues
davec9juv replied to Pack glitch in FUT 20
This has happened to me at least five times. Is there anything EA can do about it? I just quick sell them, but what if they were valuable cards? It’s always the card at the start of the pack so I pr..
2:00 pm, June 17, 2020 Technical Issues
Lwranc replied to Suspended
Hi @1789423587 Check out this article to help you solve your problemhttps://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
2:00 pm, June 17, 2020 Technical Issues
patelvis21 replied to Your account has been disabled
Original case number - 59851420 latest case number - 60299304
1:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to Your account has been disabled
Hi @patelvis21,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
1:30 pm, June 17, 2020 Technical Issues
rossonerox21 replied to My account has been banned from FIFA online play
I did it. And after week I only got message that my ban is confirmed. I have never sold/bought coins and still got ban. After three cases they still didnt tell me why exactly I am banned.
12:00 pm, June 17, 2020 Technical Issues
waseemabdul7 replied to Fifa 20 transfer market ban
@TommmmmC33 They will unban every one for fifa 21 so that they can buy the game and fill their pockets and then they'll start banning people again. They will unban you to encourage you to buy the game..
11:30 am, June 17, 2020 Technical Issues
dani-in-vita replied to i can't access to my Email
When i choose Contact US and after select my game and platform I can't see anything about Live chat or call I think duo to Corona Virus
10:30 am, June 17, 2020 Technical Issues
ElbruzOne replied to i can't access to my Email
@dani-in-vita hey!The best choice here is to contact EA Customer Support directly via Phone or Live Chat. It would be much more efficient and faster than contacting them via e-mail. Go to h..
10:30 am, June 17, 2020 Technical Issues
rossonerox21 replied to i can't access to my Email
Write "I have problem with fifa points". Then they will help you. This trash company cares only about money. Ban people for no reason so I dont think they will help you.
10:00 am, June 17, 2020 Technical Issues
rossonerox21 replied to Fifa 20 transfer market ban
They can ban you again for no reason . If u were banned once they will ban you again.
10:00 am, June 17, 2020 Technical Issues
jaysal75 replied to Keeps saying I have the wrong password
I’ve been having the same problem for days and have tried 4 times already with their crap webform recovery which doesn’t work or help!I’ve now created lots of cases for the same problem to annoy..
9:30 am, June 17, 2020 Technical Issues
SumFiiin replied to TOTSSF Fuenzalida Objectives
@Zed585 just replying to your post as i only just read it and in the future you might get stuck again... when you look at a players card, press the right thumbstick to see their player bio, player det..
9:30 am, June 17, 2020 Technical Issues
jaysal75 replied to i can't access to my Email
I’m sorry to say but you will get no help from EA at all they are only interest in your money
9:30 am, June 17, 2020 Technical Issues
rossonerox21 replied to Banned from FIFA 20 transfer market
@craigginoz I was banned too for coin distribution which I have never done it. They just dont care. Trash unfair company.
9:00 am, June 17, 2020 Technical Issues
Pandorox12 replied to Why Is This Game Broken On So Many Levels but WHY is Passing So Broken!
I'm done with fifa after the past few days as well, I'm even tempted to just uninstall 20 right now, shots passing straight through my keepers hand, players going through other players like ghosts, ma..
8:30 am, June 17, 2020 Technical Issues
rossonerox21 replied to Banned for nothing !!! (Case 61529373)
Thats great. I respect their rules. I finished 3 of last 4 weekend leagus in top 100 and they reward me like this. I am done with this game. Dont tell me its not way how to defend my law. How can thei..
8:30 am, June 17, 2020 Technical Issues
Fattypool1979 replied to Banned for nothing !!! (Case 61529373)
They want you to buy Fifa points. If you're telling me the truth, then that's the only possible explanation.I too was accused, no evidence presented, they wiped my coins (2.5m) that I grafted for) and..
8:30 am, June 17, 2020 Technical Issues
rossouw101 replied to Banned from FIFA 20 transfer market
Hi dud the same happend to me . I was banned too. I thnk we mite hav goten the same email from ea . I never cheated . Last week i logged into my account most of my players was sold . All of thm on the..
8:30 am, June 17, 2020 Technical Issues
FlyingRedCat replied to Earth to EA: connection problem
Hi, it’s both. At this moment I am trying to play Careermode and unfortunately it is not possible because. Example: switching between tabs or reading messages or fast forward in the calendar at..
7:30 am, June 17, 2020 Technical Issues
silviucalance replied to I lost my coins
@Fattypool1979 Yes you say that i know when we reply here.Incredible
6:30 am, June 17, 2020 Technical Issues
Fattypool1979 replied to I was hacked and I lost about 600k worth of coins
I was coin wiped by EA of 2.5m coins and did nothing wrong to deserve it.Are you sure they didn't wipe you as well.I'm appealing my wipe, but they've not told me what I'm accused of and they've found ..
5:30 am, June 17, 2020 Technical Issues
Fattypool1979 replied to I lost my coins
You have literally stolen my story word for word.Moderators on here, this person is either lying or he has just copy and pasted what I put here yesterday.Word for word it's what I put up on a post her..
5:30 am, June 17, 2020 Technical Issues
lennyyz replied to No squad battle points
@zockerutd Have the same problem
4:00 am, June 17, 2020 Technical Issues
zockerutd replied to No squad battle points
Product: FIFA 20Platform:Sony Playstation 4What is your gamertag/PSN ID? Extrem_GamerWhich mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date (M..
4:00 am, June 17, 2020 Technical Issues
Wedyboy760 replied to No squad battle points
This has happened to me too, I’ve played 6 games since last night and I’ve won all of them on legendary and world class and yet I’ve not gained any points. I’m currently in Elite 2 but this wi..
4:00 am, June 17, 2020 Technical Issues
Pistol297 replied to No squad battle points
@EA_Cade I played four squad battle games yesterday 3 on world class and 1 on professional and got 0 points each time. This really effects what rewards I will get
4:00 am, June 17, 2020 Technical Issues
SureMessy replied to No squad battle points
Bro I'm missing so many points. I'd be easily in elite 1
4:00 am, June 17, 2020 Technical Issues
dale69553 replied to No squad battle points
I won 3 games on squad battles and they didnt give me any pointsWhat shall i do because it affects my rewards
4:00 am, June 17, 2020 Technical Issues
