List Replies

Showing page 13 of 475 in latest. Total Items: 23773
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MadRedPirahna replied to Rewards of fut champions not coming

Rewards are sent out the Thursday at 0800 UTC.If you're still missing content you'll need to speak with an advisor.Click the following link to get started: https://help.ea.com/en/contact-us/For help w..

4:30 pm, June 18, 2020 Technical Issues

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MadRedPirahna replied to Ultimate team connecting error

Hello @4lxni42p4sdr Check the following links for connectivity setup and troubleshooting: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic     &nbs..

4:00 pm, June 18, 2020 Technical Issues

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MadRedPirahna replied to Hi i had a problem where they blocked the web app

Hello @ahmeddieff, The best thing to do is speak with one  chat support advisers who will be able to take a look at the ban and advise you further.The process to contact  ToS team can b..

4:00 pm, June 18, 2020 Technical Issues

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Miki1999266 replied to Fut draft token not given

Having connection problems with NAT typ 1. Yeah. For sure. That is just not fair. Thanks for norhing

4:00 pm, June 18, 2020 Technical Issues

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MadRedPirahna replied to Fut draft token not given

Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..

4:00 pm, June 18, 2020 Technical Issues

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MadRedPirahna replied to Lost packa

Hello,If you're missing content you'll need to speak with an advisor:https://help.ea.com/in/You can also contact @EA Help on Twitter

4:00 pm, June 18, 2020 Technical Issues

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MadRedPirahna replied to What is reaolved

Hey @aboibrahim0 A transfer market ban will not carry over to FIFA 21.If it is a full ban then it may be a different situation.   If you wish to appeal the ban then you will need t..

3:30 pm, June 18, 2020 Technical Issues

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aboibrahim0 replied to What is reaolved

Hi guys I was banned from transfer market on any platform do I will still be banned in FIFA 21 

3:00 pm, June 18, 2020 Technical Issues

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EA_Barry replied to FIFA20 Server Connection

@qo0ili0op    Check the relevant links below for info and setup details regarding connectivity, thanks.   http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help...

2:30 pm, June 18, 2020 Technical Issues

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rossonerox21 replied to How to get unbanned from fut 20 market

Same problém. You can contact EA help. They can't help you so you need send email to advisors. After week you will get automatic message which confirm your ban. I am ať this point. We will see what ..

2:30 pm, June 18, 2020 Technical Issues

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Eminent_1999 replied to FIFA 20 Screen Flickering

@EA_Cade Hello, yes, I did. Unfortunately, it doesn’t help. In addition, flickering starts in the menu or if I, for example, change volume, it’s really weird

2:00 pm, June 18, 2020 Technical Issues

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Porthorg replied to Lost packa

@Waffle0709 I also had this. PSN tag porthorg

1:30 pm, June 18, 2020 Technical Issues

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czerwoHD replied to Matchmaking

@DabbiDabbiDani unless you pay for FIFA points you can forget about winning anything. I hope my answer was helpfull

1:00 pm, June 18, 2020 Technical Issues

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czerwoHD replied to Poor pack luck

@blackcharc spend more money on coins, no luck guaranteed but at least EA gonna make some money

1:00 pm, June 18, 2020 Technical Issues

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czerwoHD replied to Weekend league

@bullmaster189 why it should be equal? what is the point to have a different players then? the problem is that gameplay is not letting you show you full skills, not the tactics or players

1:00 pm, June 18, 2020 Technical Issues

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ragnarok013 replied to Can I retrieve back a Fifa squad

@jellyclock I've moved your post from the Battlefield 3 forum to the FIFA forum so you have a better chance of receiving an answer. From your post the first thing you should do is change your passwor..

12:30 pm, June 18, 2020 Technical Issues

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czerwoHD replied to EA is terrible

@HadiSyafiq1996 I`m suprised that anyone can still enjoy this game. any mode other than online is nonsense. but playing online makes every single game the same. drop back, 10 men deffense, counter att..

12:30 pm, June 18, 2020 Technical Issues

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czerwoHD replied to About EA

@sarilacicubuklu I`m suprised that anyone can still enjoy this game. any mode other than online is nonsense. but playing online makes every single game the same. drop back, 10 men deffense, counter at..

12:30 pm, June 18, 2020 Technical Issues

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zhuzhuyiyi09 replied to Fifa 20 lag in friendly matches only?

Hi @EA_Cade  I have the exact same problems like @azzac004 , I am sure that my PS4 internet connection is very good, the NAT type is type 2, which is no problem. When I play R..

12:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lag in friendly matches only?

Hi @azzac004,Those modes are on dedicated servers, I believe friendlies are Peer2Peer. I would use these steps to ensure you're not on a strict NAT type or a bad WiFi channel http://bit.ly/Connectivit..

12:00 pm, June 18, 2020 Technical Issues

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danspencer1 replied to Account hacked. Please help

Did you manage to get your player back?My club got hacked and they sold all of my trade-able players pretty much above 77 rating, they also sold over 200 contracts and squad fitnesses, rendering the g..

10:00 am, June 18, 2020 Technical Issues

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abaan_abbasi_11 replied to Account hacked. Please help

ive had the same problem and noone is speaking to me about it ive gone on the link and noone is talking to me i lost alot of players a david luis flash back and around 200k

10:00 am, June 18, 2020 Technical Issues

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rossonerox21 replied to banned

They will confirm your ban with automatic message without investigate it. 

9:30 am, June 18, 2020 Technical Issues

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ShinChen958 replied to cannot play with my friends fifa 20

yes

9:30 am, June 18, 2020 Technical Issues

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Stuart070183 replied to I got hacked and lost 500k

I have lost in excess of a 1 million in players and coins through my account being hacked. I was compensated a measly 131k after a month of waiting. I have submitted a dispute to EA stating that this ..

9:30 am, June 18, 2020 Technical Issues

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EA_Barry replied to banned

@staffylegend12    You can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accoun..

9:00 am, June 18, 2020 Technical Issues

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ukhillz replied to Rewards of fut champions not coming

I have the same issue 

8:00 am, June 18, 2020 Technical Issues

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Fattypool1979 replied to Fix your servers!

Haha!!!What a joke this is!!Football Manager is calling!

6:00 am, June 18, 2020 Technical Issues

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akhtarmaitla replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai

I am using XBOX ONE X. And game was purchased online through Microsoft Store. My players don’t respond at all. I am loosing from just basic bronze teams in squad battles. Player with 50 pace can cha..

4:30 am, June 18, 2020 Technical Issues

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wereaqu replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.

@wereaqu by the way... I am on a nintendo switch.

12:30 am, June 18, 2020 Technical Issues

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Kingtino99 replied to Fix your servers!

Spoiler (Highlight to read)  @EA_Aljo there you go again with the wired over wireless canned response. fix your servers and game mechanics. Its not us that are the issue. no o..

11:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Shouldn’t This be a 91 Rated Libertadores Valencia

Hiya @BeastyTank360 ,   Being looked into at the moment:     -EA Cade

9:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to cannot play with my friends fifa 20

Hi @ShinChen958,Sorry, I'm not understanding your issue. Are you unable to connect in Friendlies? -EA Cade

9:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to الرد للضروره لحل مشكله

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Game crashes without error

Hi @faceofjok3r,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

8:00 pm, June 17, 2020 Technical Issues

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Mimipearce84 replied to Rivals disconnection!!

Ive only been playing a for a month, maybe 3  weeks, its happened at least 4 times. Twice in the last week! My rival weekly score objective of 500 isnt working either?! Why?! 

8:00 pm, June 17, 2020 Technical Issues

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LukishA00 replied to Game won't start after installing gamepad drivers

I'm using Jetion JT-GPC031.@EA_Cade wrote:Hi @LukishA00,Which controller are you using? 

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Game won't start after installing gamepad drivers

Hi @LukishA00,Which controller are you using? -EA Cade

8:00 pm, June 17, 2020 Technical Issues

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ozytattos replied to Hi 62DerSimSpOr62 i miss my player

I did already help desk Germany Netherlands England nand what i need to do more ha if Ea dont bring my hole team i wil make it online face twitter bud i am w8ing of answer hoping at lies they can brin..

8:00 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fix your servers!

Hi there, @angekeutjiu7.   Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

7:30 pm, June 17, 2020 Technical Issues

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kAlsaikhan replied to الرد للضروره لحل مشكله

she is saying that she bought 1050 fifa points twice but did not receive them in game yet.

7:30 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Can't login to EA servers

Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai

Hi @akhtarmaitla,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to I have problems with tots martine

Hi @Stockstaartje,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Hi 62DerSimSpOr62 i miss my player

Hi @ozytattos,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Ultimate Team random transfer selling

Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

7:00 pm, June 17, 2020 Technical Issues

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Klawdx replied to Did not receive TOTSSF Ultimate pack from SBC

EA Help has referred me here...  They said I was ineligible to receive the reward, but I never got a single pack.  

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC

Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Banned for nothing !!! (Case 61529373)

Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, June 17, 2020 Technical Issues