List Replies
EA_Cade replied to Wrong login email verification Fifa 20
Hi @KevKipYT,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..
6:30 pm, February 6, 2020 Technical Issues
Kaiz621 replied to FUT chip shot error
@ejaws7Same it doesnt work
6:30 pm, February 6, 2020 Technical Issues
Ghostrunnin replied to Why
I have not played a game since the second time I didn’t receive points from a game.
6:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to Weekend rewards
Hi @joemou11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to SERVERS
Hi @joooli3an,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Match entry temporary disabled
Hey all,This issue was resolved around 8 AM GMT. Apologies for the inconvenience. -EA_Cade View in thread
5:30 pm, February 6, 2020 Technical Issues
murphygsa replied to Do support tickets always get ignored???
I did all that. Twice. And both times no one responded and yes I did leave my email that I can access. But it's resolved now. I tweeted EA Help who sent me a link for a live chat and the chat agent fi..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Draws when others rage quit
Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
5:30 pm, February 6, 2020 Technical Issues
djrocketpop replied to Disconnecting from squad battles
I am constantly getting disconnected during Squad Battles. Seems to happen toward the end of the games. Very frustrating. It always gives me a 0-3 loss and no points. Myinternet run ..
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Disconnecting from squad battles
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..
5:30 pm, February 6, 2020 Technical Issues
bobbydazzla82 replied to Disconnecting from squad battles
@natwer83 Yea I’m getting this it’s frustrating as when I’m trying to do fut swap objectives I’m getting smashed with a lossIt’s hard enough without getting kicked - come on then EA where’..
5:30 pm, February 6, 2020 Technical Issues
natwer83 replied to Disconnecting from squad battles
For some days now I keep getting disconnected during squad battles and lose the game with 3-0 and getting no rewards.as the game is straight connecting again, the problem is not my internet connection..
5:30 pm, February 6, 2020 Technical Issues
nassahp replied to Disconnecting from squad battles
Hi,Whenever I play Squad Battles I keep getting disconnected from ultimate team near the end of the game. I can reconnect straight away but when I do, I've lost the game, can't replay it, my players h..
5:30 pm, February 6, 2020 Technical Issues
DickyWhit replied to Disconnecting from squad battles
I'm getting the same issue on ps4 pro. Is this a connection issue with my internet or an ea server issue??? I'm also using a solid wired connection and aren't experiencing issues anywhere else in..
5:30 pm, February 6, 2020 Technical Issues
matazkristjan replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM
Thanks is working... I lost 15k because game crashed in the middle of the draft...is there a way to get that coins back?
5:30 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
LimpingVillain replied to FIFA 20 PC, online rivals lag
Hi @EA_Cade,I have used UOTrace and my results do not show any details for Ping AVG, % Loss, Pkts r/s or Ping Best/Worse... does that mean I'm not receiving anything? They're just completely blan..
5:00 pm, February 6, 2020 Technical Issues
dpanummer3 replied to FIFA 20 PC, online rivals lag
Hello, I'm experiencing a lot of freezes of about 1 or 2 seconds during online play (seasons). Here's my log (easo.ea.com): Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping b..
5:00 pm, February 6, 2020 Technical Issues
cutepoison7 replied to FIFA 20 PC, online rivals lag
here´s the data ..
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to FIFA 20 PC, online rivals lag
@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM
Hi @matazkristjan,Give it a shot now please. -EA_Cade
5:00 pm, February 6, 2020 Technical Issues
EA_Cade replied to Do support tickets always get ignored???
Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
5:00 pm, February 6, 2020 Technical Issues
ejaws7 replied to FUT chip shot error
I have also had this issue. Scored three chip goals (PS4) with 80 James. Two of the three chips, the ball definitely cleared the line. All three chips the ball went over the goalkeeper. ..
4:00 pm, February 6, 2020 Technical Issues
aaditya1111 replied to Match entry temporary disabled
Entering a match is disabled when will it be enabled
2:00 pm, February 6, 2020 Technical Issues
rubenmendoza10 replied to Match entry temporary disabled
Please fix this: Entering a match has been temporarily disabled
2:00 pm, February 6, 2020 Technical Issues
matazkristjan replied to Unable to connect to FIFA 20 Ultimate Team
Hello I have been having the same problem for over a week now, can you check if there is sometjing wrong on your side
1:00 pm, February 6, 2020 Technical Issues
MurphyG27 replied to Do support tickets always get ignored???
And now after reopening the ticket it says waiting for player even though I've not been contacted. I swear to god if I have to give up on this I'm never buying another EA game ever.
1:00 pm, February 6, 2020 Technical Issues
Samedov01 replied to Unable to connect to FIFA 20 Ultimate Team
@EA_Cade I am saying that I have already done the steps here. It is obvious that I have to stop playing fifa.
12:30 pm, February 6, 2020 Technical Issues
EA_Barry replied to Fifa 20 transfer market ban
@mrkieranwilson06 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/acco..
11:00 am, February 6, 2020 Technical Issues
joemou11 replied to Weekend rewards
Someone help please I received no rewards for fut champion only got my div rivals rewards!
8:00 am, February 6, 2020 Technical Issues
evenflow5000 replied to Constantly getting disconnected from the EA servers seasons FIFA 20
I have the exact same problem. Have tried all the troubleshooting options aswell after Talking to the guys on the ea chat. I am also in NZ. Ive never had any problems untill this started happening abo..
7:30 am, February 6, 2020 Technical Issues
richie-mccaff replied to Match draw although opponents quit.
@xpsolid Just happened too me needing 1 more win for a token and one goal with Odegaard raging lost game after now needty play another game with this laliga side wen I should be into the 11 french
11:00 pm, February 5, 2020 Technical Issues
EA_Cade replied to Hacked account
Hi @smacca0769,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
10:30 pm, February 5, 2020 Technical Issues
thegreatesteva18 replied to Code
Like it’s giving me a thing that says enter a code, on my Xbox and I put change email so I changed my email and it says it sent a code but when I go into my email it not there?
8:30 pm, February 5, 2020 Technical Issues
Benjip88 replied to I can not connect to my FUT
@EA_Cade Still not working mate. Just tried it now. I’ve uninstalled led and re-installed the game. I’ve switched the internet off and ps4. My mate has logged onto my account with his PS4 and hasn..
6:00 pm, February 5, 2020 Technical Issues
mansyno replied to can not access ea support, only have phone option and im not in us/canada
Hi @EA_Cade thank you very much for your answerunfortunatly i don't have a twitter account,in the past when i contacted support there was an option of live chat. why is it blockd for me this..
5:00 pm, February 5, 2020 Technical Issues
EA_Cade replied to can not access ea support, only have phone option and im not in us/canada
Hi @mansyno,I would recommend reaching out at @EAHelp on Twitter in this case. -EA_Cade
5:00 pm, February 5, 2020 Technical Issues
SAQQA-EGY replied to GOT BANNED! The strangest ban ever. Different accusation each time I contact EA
I appreciate any help from you
3:30 pm, February 5, 2020 Technical Issues
EA_Aljo replied to Code
Hello, @thegreatesteva18. Can you give me some more details? What exactly is happening?
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I lost Red Neymar
Hi @pelczarszymon,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Lagging
Hi @shearman83,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Premier League overlay remains on screen during match
Hi @WadeDavids,This is a known issue at the moment, the FIFA team is aware and investigating a fix as we speak. -EA_Cade
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to FUT chip shot error
Hi @Royce2949,Make sure the Chip clears the goalkeeper, you can't chip into an open net for the objective. I've also heard that the ball has to land inside the net, it cannot bounce/roll into it. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to Fifa 20 ultimate team Glitch
Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, February 5, 2020 Technical Issues
EA_Cade replied to I can not connect to my FUT
Hi @Benjip88,Give it a shot now please. -EA_Cade
3:30 pm, February 5, 2020 Technical Issues
leonosm replied to Fifa 20 Laggy in india
@saru605 You are considered lucky to have 100ms latency. Malaysia is having at least 200+ms latency. This game is meant for certain country like US or Germany only.
2:30 pm, February 5, 2020 Technical Issues
leonosm replied to Fifa 20 speed up lag and poor performance ??
@elliofc We have serious lag issues in Malaysia too. You are not alone. EA always blame it to ISP, instead of looking at their servers.
2:30 pm, February 5, 2020 Technical Issues
leonosm replied to Speed Up Lag after latest patch
I ve even bought a new console and the same problem remains. EA keeps blaming on it on ISP, and would never admit their problems.
2:00 pm, February 5, 2020 Technical Issues
alcapopi replied to National Pride SBC bug
@EA_Cade va in * de to mare *
10:30 am, February 5, 2020 Technical Issues
Naistenhakkaaja replied to National Pride SBC bug
@EA_Cade 3 weeks? fix this asap please
10:30 am, February 5, 2020 Technical Issues
