List Replies
HotSmokedSalmon replied to Lost Commentary on Fifa 20 Switch
No, we've got a Switch. I'm trying to fix it for my kids. The commentary was running for the first few days and then disappeared, so I'm guessing they've switched it off somehow but the settings look ..
6:00 pm, February 8, 2020 Technical Issues
EA_Cade replied to Why am I being blocked by the trading market
Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
5:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Future star Daniel James isn’t working
Hi @razanufc,Are you scoring twice with James? We're not tracking an issue with this Objective at the moment. -EA_Cade
5:30 pm, February 8, 2020 Technical Issues
okka100 replied to Fifa 20 linking was and twitch account
how do i change the twitch link account thing from sending a text to sending a email From:OscarAve
5:00 pm, February 8, 2020 Technical Issues
BeastManMania replied to Says I’m still using trial when I’m not
Ye. It’s just not loading
4:00 pm, February 8, 2020 Technical Issues
Billy9481 replied to Disconnect
@EA_CadeSo, I've given it 3 hours before playing another game, exact same thing has just happened!!! No disconnect from EA severs, game disconnected however, I was losing 0-1 this time and it increase..
3:30 pm, February 8, 2020 Technical Issues
Jvh075 replied to FIFA lagging
i have have this problem for a long time have bought a gaming benq monitor changed my internet speed they added a booster to my internet for stronger signal, have almost tried every dns but none of it..
3:30 pm, February 8, 2020 Technical Issues
richie-mccaff replied to Fut champions
Anyone been lagging ?? I’ve been having weird player movement lag and players doing crazy passes and doing everything slow and just run bye where they should go but got no freezing or speed up lag i..
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Disconnect
Hi @Billy9481,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Says I’m still using trial when I’m not
Hi @BeastManMania,Sorry to hear it. Is this still happening now? -EA_Cade
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to FIX COMPARE THE PRICE BUTTON
Hi @NeXTA111,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to FIFA lagging
Hi @Jvh075,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to How to port forward?
Hi @richie-mccaff,We can't walk you through Port Forwarding here I'm afraid. If you're playing on a Console and not PC it's far easier to set a Static IP address to your console and DMZ that instead ..
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Lost Commentary on Fifa 20 Switch
Hi @HotSmokedSalmon,Are you playing on Xbox One? Try changing your Audio options on the console to Stereo Uncompressed and let me know how you get on. -EA_Cade
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to FUT Verified Registration Issue
Hi @kalsemarii,You can reach out to the Competitive FIFA team directly at eafifaleagueops@ea.com for assistance on this, we have no insight to this data on AHQ I'm afraid. -EA..
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Player Of The Match Announcement Gone
Hi @jimmarshall,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Seasons matchmaking
Hi @prodigy2211,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
2:30 pm, February 8, 2020 Technical Issues
tastefuldesign1 replied to Fut champions
@andrejvictor558 i have had 3 disconnects when i go a goal down.Resulting a loss. killing the game Was think of buying fifa point wont bother now.
12:30 pm, February 8, 2020 Technical Issues
Prftrm replied to New account - more than 120 games played. Web app still locked
Oh, so do i need to play other gamemodes too? it's not very clear, it's said you need to play fut, so ...I guess i'll play some career mode or online season then
8:30 am, February 8, 2020 Technical Issues
iamavig replied to Wrong team colors/logo on MLS Substitutions
@iamavig Why is this still an issue EA?
1:30 am, February 8, 2020 Technical Issues
M4Merlin86 replied to Icon Swap Token Missing
Hello, I think this is becoming an emerging issue. In my case 3 missing.My son completed 23 icon swap objectives and when he went ahead to complete Essien he only found 20 in my club. he only rea..
11:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Why doesn’t Two Buttons work in weekend league, I can’t play long balls
Hi @EzeTopBoy,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Fifa code bug
Hi @voxito12,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, February 7, 2020 Technical Issues
goalgoat500 replied to unknown email verification
I'm having same issue and have contacted ea 3 times 1st time they sent me to Nintendo but all my other games operate fine online except fifa 20 but I called nintendo anyway and they sent me back to ea..
9:30 pm, February 7, 2020 Technical Issues
holicgg1201 replied to unknown email verification
i have an issue look like him can't log out or log in can you fix it for me asap cause it very annoying btw i contact ea alot and didnt see any solution ..
9:30 pm, February 7, 2020 Technical Issues
EA_Darko replied to unknown email verification
Hey @holicgg1201 I'm not sure what the issue is, is it that you do not recognise the email associated with your EA Account? Are you able to update your account details?Darko
9:30 pm, February 7, 2020 Technical Issues
goalgoat500 replied to My username isn't connected to my real email like in the ea site
I'm having the same problem and ea has been giving me the run around can we pleasssseeee get some assistance
9:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to missing my rewards
Hi @momaarouf,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 7, 2020 Technical Issues
thatsthewaythei replied to Why is my nesta not in quick sell recovery?
@EA_RogerXboxXxceltic1967xxSunday the 2nd of February10pm
7:00 pm, February 7, 2020 Technical Issues
EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
drkyyoutube replied to Can't save Game Settings and No FUT Rating Textures
Yes I tried. And nothing happened.
5:30 pm, February 7, 2020 Technical Issues
EA_Darko replied to Can I pay with a VISA Internet Card
Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/ For any account or billin..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to New account - more than 120 games played. Web app still locked
Hey @Prftrm, in order to unlock the transfer market you will need to explore all aspects of FIFA. There is no other way to gain access. Darko
5:00 pm, February 7, 2020 Technical Issues
jordan1093_cfc replied to Connection issue
I have tried all of these before coming here with my problem. Still not working. According to my console my my connection is "good" and I am connected to the internet. My network speed seems good also..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Can't save Game Settings and No FUT Rating Textures
Hi @drkyyoutube,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
4:30 pm, February 7, 2020 Technical Issues
nikidon29 replied to New account - more than 120 games played. Web app still locked
У меня такая же проблема! ..
4:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to cant friendly , only coop in fifa 20
Hi @bagas_dasilva,That usually indicates that one of your privacy settings or NAT types is set too strictly, as this could be either connection we can't really troubleshoot it here but I can give you ..
3:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!
Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade
3:30 pm, February 7, 2020 Technical Issues
EA_Aljo replied to Terrible game play
Hello, @dazzlerc85 Can you give us some more details? Also, if possible, some video would really help. It's hard to understand exactly what the issue is. Thanks!
3:00 pm, February 7, 2020 Technical Issues
FapaJapla replied to Cannot join to ultimate team
@EA_Cade i just tried it but i didnt work
3:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Cannot join to ultimate team
Hi @FapaJapla,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
3:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to not getting the reward for comlpleting "Daily Objectives"
Hi @mansyno,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Technical problem
Hi @aaron5512,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to FUT20 Champs speedup lag
Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Missing POTM Alexander Arnold Dynamic image
Hi @SUPERMEN7711,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:30 pm, February 7, 2020 Technical Issues
Darko0o replied to Slow slower slowesr
@marino973 Don't waste your time. there is no solution for the delay.
9:30 am, February 7, 2020 Technical Issues
marino973 replied to Slow slower slowesr
I play on a wired ps4 with tested internet connection of 250mbps, routed IP, DMZ is on, and it is so laggy.. My players feel drunk, the need second touches, Bal control is terrible. And losing 14 out ..
3:30 am, February 7, 2020 Technical Issues
EA_Cade replied to Account hacked and Missing Coins + Players. Ea support cannot help.
Hi @Yanish01,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist in any way with this type of issue via AHQ. ..
9:00 pm, February 6, 2020 Technical Issues
EA_Aljo replied to Slow slower slowesr
Hi there, @marino973. What system are you playing on? Also, are you on a wired or wireless connection?
6:30 pm, February 6, 2020 Technical Issues
