List Replies
olelbis replied to Can’t log into fifa 20 at all
Did you find a solution, i am waiting for them to call me but i i nt see it happening
7:30 am, February 26, 2020 Technical Issues
Abakus312 replied to Fifa crash after checking connection
@AurnaB10 I fixed it up. Just reinstall Windows and its working ) Download Microsoft visual studio and open. .mdmp crashdump in your documents and you will see cod of error
7:00 am, February 26, 2020 Technical Issues
Rajinz replied to Fifa crash after checking connection
@Abakus312 same problem here.
7:00 am, February 26, 2020 Technical Issues
WiktorStankiewic replied to Fifa crash after checking connection
many people have this problem.. me too. EA do nothing with this problem, we need wait for patch or something.
7:00 am, February 26, 2020 Technical Issues
AurnaB10 replied to Fifa crash after checking connection
I'm having the same problem it probably has something to do with directx 12, the option is not there anymore in fifa setup. I have directx 11 supported graphics card what's your graphics card's direct..
7:00 am, February 26, 2020 Technical Issues
obiewx replied to ive lost my team
i lost all my trade able players over a million plus and coins worth 960000what i do
4:30 am, February 26, 2020 Technical Issues
Masai_Warrior45 replied to fifa 20 co op connection problem
I have been having the a some what similar problem since i purchased the game. Except in my case it wont match us with any opponents and havent been able to find a solution for it anywhere online
10:30 pm, February 25, 2020 Technical Issues
ismailoz replied to fifa 20 co op connection problem
No help ? Great
10:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Can't get Fifa 20 to go online on PS4
Hi @LeipePietje,Sorry to hear it Can I get the PSN ID you're attempting to connect with? -EA_Cade
10:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Trans
Hi @aisj7,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes on checking connection screen in PC
Hi @anonymous_ash,Gotcha, and you've tried repairing the game by right clicking it in the Origin library and selecting the Repair option already? Can you try these steps please and let me know if they..
10:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to profile
Hi @Isteni_Diego,Is this Personal Settings 1 that's failing to load? -EA_Cade
9:30 pm, February 25, 2020 Technical Issues
callumweston7 replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try
Hi I’ve had the same problem for the past three days have tried everything can someone please help me get back on line Callum Weston
9:00 pm, February 25, 2020 Technical Issues
obiewx replied to I lose my players
@EA_Cade still no reply yeah
8:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Lost 15,000 coins in draft mode
Hi @Rizla316,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
8:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Lost my FUT founder
Hi @Testave,Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases. As you only played around 20 games in..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to I lose my players
Hi @Rivelinjo,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
Allexyhno replied to Constant pressure glitch
@EA_Cade thank you for replay , hope they will fix in next update , is really ridicoulous when you see players abusing this mecanics , i understand when you switch after min. 70 in game to try t..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try
Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Can´t link my ea account with twitch
Hi @ThisIsPremix,That usually means you're linked up already, please reach out to us via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can look at your account and get this resolved. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Missing mertens
Hi @IAMTHEONE360,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Pro Clubs
Hi @rolospot2013,Have you already looked over this https://help.ea.com/en-ca/help/fifa/fifa-pro-clubs/ article? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Attacking fullbacks
Hi @Mrcairo9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Rewards
Hi @sirreynolds86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams
Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Tournaments Locked Online Seasons Fifa 20
Hi @flipkings,Can you get me a screenshot of this please? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Renew contract not working
Hi @Castlehvn2001,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Issue with updates
Hi @G_Chaowei,Are you referring to career mode? You'll need to start a new save to get the updated ratings, we can't modify those files on our side. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Online pro 1 appears to be damaged
Hi @gitsyjo,If you delete the Pro under Customise - Profile - Delete you should be able to recreate it. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to DIDNT RECEIVE SQU
Hi @JEAB1988,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Transfer market banned
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
7:30 pm, February 25, 2020 Technical Issues
SmoothTheOneXbox replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Thank you so much for the reply @EA_Cade I have followed these steps to a T. I have done this 6 times. Once every 7 days. I am not looking for special treatment, but I stream for chari..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to web app bug
Hi @metehanozsoy2694,Sorry for the delay, is this still happening? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to From Last month gameplay changed suddenly
Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Fifa service is disgusting
Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Constant pressure glitch
Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to My player dissapear
Hi @Rosinho2002,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Kamara is shorter in fut 20 than in real life
Hi @SergioHD27,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, February 25, 2020 Technical Issues
JustinnK replied to [Resolved] Companion & webapp connectivity issues
Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? JustnnKWhich mode has this happened in? FIFA Ultimate TeamWhich part of the mode? FUT ChampionsCan you tell us the date (MM/DD/YYYY) that you s..
5:30 pm, February 25, 2020 Technical Issues
EA_Aljo replied to TransferMarket web app
Hi there, @Ramiro32cabj. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing ..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to Did receive fifa points
Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to Hacked ultimate team
Hi there, @zeko2599. You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..
4:30 pm, February 25, 2020 Technical Issues
bobek5432 replied to Fifa 20 friendlies does not work for weeks
Hi, I have problem on PC. Can't connect to online friendlies with my friend. It says that opponent left the match but I didn't even connect. My friend on wifi I'm via cable but i tried using wifi..
3:00 pm, February 25, 2020 Technical Issues
Testave replied to Lost my FUT founder
@ElbruzOne Nono thats a misunderstanding. I've been playing FIFA on Xbox since Fifa 09 - I just played the FIFA 20 on PC for a few months but it has nothing to do with that. Now i wanted to buy it on ..
11:00 am, February 25, 2020 Technical Issues
EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues
ElbruzOne replied to Lost my FUT founder
@Testave So as I understand, you were playing on PC before FIFA 20, right? Basically, you have different clubs on different platfroms, so that's why you don't have "FUT Founder" label on Xbox One club..
10:00 am, February 25, 2020 Technical Issues
suelen92 replied to Can’t log into fifa 20 at all
Same thing happened to me and ea dond ❤️❤️❤️❤️ do anything about it it’s annoying!!!
9:00 am, February 25, 2020 Technical Issues
Wafc23 replied to Can’t log into fifa 20 at all
Is there anyway someone can help me with my login verification I’m trying to link my Xbox account up to my ea account and it’s coming up with login verification but the email is not my email and I..
9:00 am, February 25, 2020 Technical Issues
suelen92 replied to Login
Same thing happened to me and ea dond ❤️❤️❤️❤️ do anything about it it’s annoying!!!
3:30 am, February 25, 2020 Technical Issues