List Replies
rdf1988 replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
It's happening to everyone. Something has happened at EA over the last few days but the servers have been either offline or very slow.
7:30 pm, March 3, 2020 Technical Issues
NoTobius replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Help please? I am not able to upload a picture as this site has limitations on size.
7:30 pm, March 3, 2020 Technical Issues
messruther replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
I've got it it with xbox one
7:30 pm, March 3, 2020 Technical Issues
goldentsq replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Same problem after the update.
7:30 pm, March 3, 2020 Technical Issues
ABP-JAKE replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Been getting this error since the new update on PS4
7:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to UCL Werner
Hi @davidjacquett,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, March 3, 2020 Technical Issues
KGI_Kliko replied to Quitters
Getting tierd off all thoose draws or unregistrated matches that still cost contract on starting 11
7:30 pm, March 3, 2020 Technical Issues
ZzSam98zZ replied to Quick Sold
@EA_Cade I have done exactly this and each and every time they keep fobbing me off. I would like this to be taken seriously instead of "case resolved" when nothing has been done. I've got 5 days left ..
7:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Quick Sold
Hi @ZzSam98zZ,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, March 3, 2020 Technical Issues
ArdavanA replied to Slow gameplay
Hi, I already created a topic but I re-post it here since I think we are having the same issue (Canada, very similar UoT reports , etc) I have been experiencing online game freeze, awf..
6:00 pm, March 3, 2020 Technical Issues
Two-Slick-69 replied to twitch prime
I linked and claimed mine a week ago it just hasn't came through I don't see why seeing as ea say they fixed the issue and i contact them though email they email me saying to call i click the link and..
5:30 pm, March 3, 2020 Technical Issues
sneiijper replied to twitch prime
@Two-Slick-69 Same here. I just went in to the Twitch prime linking site, and it just keeps asking me to put in a code sent by sms to verify My account. Got the february pack without problem bit Now I..
5:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to My fut20 team is gone
Hi there, @robhodges. Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Draft game loss
Hi there, @Thesturnpiplup. You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..
5:00 pm, March 3, 2020 Technical Issues
PureBrad replied to Hacked!
I just tried again in incognito mode on both PCs. Still takes me to the jpg that I attached.
5:00 pm, March 3, 2020 Technical Issues
messruther replied to EASFC Catalouge error
I've got it it with xbox one
5:00 pm, March 3, 2020 Technical Issues
goldentsq replied to EASFC Catalouge error
Same problem after the update.
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT Champs DNF
Hi there, @KappaFCC. I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..
4:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
SnapbackReedy replied to Shapeshifter barta objective bug...
@gyenizsegab Same as me I did 3 and they havent counted. I went on chat and they said come on here and I still havent getting any helpIt's a joke I bet if I had a problem buying fifa points then they ..
3:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Banned from transfer market fifa 20
Hi there, @NosMan2017. When did you submit the dispute with ToS? It can take several days to get a response.
3:30 pm, March 3, 2020 Technical Issues
abstracto9 replied to 100+ points career mode... :(
@9ZHKPLPC2U9QA8QL Same happens to me
1:30 pm, March 3, 2020 Technical Issues
EA_Darko replied to I lost my connection due to your issues with ea servers and it costs me 2 wins
Hey @patrix311 if you continue to see issues with connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
12:30 pm, March 3, 2020 Technical Issues
sikilacci25 replied to I lost my connection due to your issues with ea servers and it costs me 2 wins
Forget it my friend they will do nothing with this
12:30 pm, March 3, 2020 Technical Issues
chopalan2013 replied to FIFA20 FUT disconnects when I win and gives me a loss
I am on a wired connection on PS4. It is not a problem with my internet connectivity. It is the EA servers. Everything else works just fine. The problem is quite clear: it is about EA servers failing ..
11:00 am, March 3, 2020 Technical Issues
Supersperm83 replied to Fifa crashing
Having same problem not had chacne to do all my FUT champs. seems like no one has a answer how to fix it
10:30 am, March 3, 2020 Technical Issues
wolffy439 replied to Fifa crashing
When I try and play FUT my PS4 crashes with error code ce-34878-0 I can sometimes join for a few minutes then crashes with blue xmscreen and error code. Been happening for 2 days. Re=instal..
10:30 am, March 3, 2020 Technical Issues
Bigdog199075 replied to Fifa crashing
Yes I agree but I also think they should give us a little extra for the liberty of the having our whole weekend messed up. But it's EA probably won't get a thing
10:30 am, March 3, 2020 Technical Issues
evansg7 replied to Fifa crashing
Same is happening to me, game crashes as soon as I open FUT. I’m on a PS4 and Virgin Media for broadband. Not been able to play weekend league, the least they can do is give everyone affected entry ..
10:30 am, March 3, 2020 Technical Issues
xXJAMIEPROXx replied to Fifa crashing
did anyone find a fix for this
10:30 am, March 3, 2020 Technical Issues
StuRigby4 replied to Fifa crashing
Fut freezes when trying to start? Help please !!!!! DemonicChalk489 Xbox onevirgin media
10:30 am, March 3, 2020 Technical Issues
youarepartof replied to Fifa crashing
Same thing happening to me also on virgin media myself
10:30 am, March 3, 2020 Technical Issues
blowupmyboots replied to Fifa crashing
My ultimate team is still not working I load up and it freezes as soon as I get onto ultimate team.im on virgin media.anyone got a fix for this yet please??
10:30 am, March 3, 2020 Technical Issues
Mikimuster3 replied to Account Hacked and Now I'm Banned
Hello @balloman2001! First off, let me start by saying welcome to EA’s “Answer HQ”. Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community ex..
8:00 am, March 3, 2020 Technical Issues
coupe1122lx1222 replied to Awful gameplay, unresponsive
game is a joke they just want kids money, lightning rounds promos terrible pack weight, pretty smart if u ask me,imagine if the gameplay was good I’d probably direct deposit my check straight to the..
2:30 am, March 3, 2020 Technical Issues
coupe1122lx1222 replied to Lags and bad connection
The people at ea will tell you to unplug your internet change dns settings clear MAC address and blame ur side for the connection issue, game is a joke just play something else not worth the headache&..
2:00 am, March 3, 2020 Technical Issues
gatoloco_foreve replied to Disconneting Mid game.
I simply can’t accept that if you get disconnected by any reason, you automatically have to count that game as a 0-3 loss in FUT. I can understand that you don’t automatically get the win, but get..
1:00 am, March 3, 2020 Technical Issues
TxICacoI replied to X box freezing when i try and start ultimate team.
This worked for me I have been trying since friday thanks x
12:30 am, March 3, 2020 Technical Issues
LeedsUFC1 replied to Fifa 20 crashing
@EA_Aljo I have this issue, I've tried this & other steps, I'm not receiving responses & you haven't made a direct communication to keep us updated.I've not been able to play since Friday &..
12:00 am, March 3, 2020 Technical Issues
LeedsUFC1 replied to X box freezing when i try and start ultimate team.
I have the same problem. None have worked for me. Help please.
12:00 am, March 3, 2020 Technical Issues
bugzy32bugzy32 replied to X box freezing when i try and start ultimate team.
The last one worked but I missed out on 5 days of game and a lot of packs. I should get compensated. Thanks for your help.
11:30 pm, March 2, 2020 Technical Issues
MaxDMC22 replied to Disconneting to main menu when there's a pause in FUT online games
Wires. I never use wifi on consoles as it’s not stable enough. The problem has never occurred before, but this has no way to be blamed on my internet. It’s a game issue, as a I can see I am not lo..
11:00 pm, March 2, 2020 Technical Issues
jamez7784 replied to Unable to play/complete fut champs fixtures
@EA_Aljo Always a wired connection. Never had problems until this weekend.
11:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
anasameen84 replied to Slow gameplay
This is another UOTrace report , I want to explain to you. The level of my frustration, it unbelievable who difficult its to play the game, like I’m living in Canada and my internet provider is the ..
9:00 pm, March 2, 2020 Technical Issues
sammysims21 replied to Ultimate team freezes on startup
Same
8:30 pm, March 2, 2020 Technical Issues
thegirth1 replied to I can’t go on ultimate team without the game crashing
I got back on this way. Do we get out fit champions points back? Only got to play 3 games
8:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to I can’t go on ultimate team without the game crashing
Hi there, @certified_N0nce6, I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help - 1. Go to the PS4 Settings > Account Management, and sel..
7:30 pm, March 2, 2020 Technical Issues
