List Replies
cachorro80 replied to Disconections from Fut Champs games
this are my results ..
10:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Disconections from Fut Champs games
Hi @cachorro80,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
10:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Disconnect in Fut champs
Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
9:30 pm, June 19, 2020 Technical Issues
pascalonegames replied to Zero points in Squad Battles
@EA_Aljo yes, thank you. Now I know that I must not skip first 40 opponents.
8:30 pm, June 19, 2020 Technical Issues
fattypool1979 replied to Wrwrongfully banned from transfer market
I had 2.5 million coins taken by them from my account yesterday. It's a disgrace. My sin; I have to assume it's because I sold an icon and bought a TOTSSF item. Last time I checked, it was okay to buy..
8:00 pm, June 19, 2020 Technical Issues
carbielo replied to Continous disconnects in Fut Champions
Hi @EA_Aljo , this afternoon I had 1 DC in division rivals, this evening I started Fut Champions and my first game was DC, now i just played other 4 matches without problems. It seems purely rand..
8:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to blocked market
Hi there, @captainn128. For help with banned accounts, please see the following article. Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Fifa 20 review
Hi there, @EthanMcfc2007. Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Continous disconnects in Fut Champions
Hi there, @carbielo. Do you also disconnect outside of FUT Champions matches? Are you on a wired or wireless connection? Thanks!
7:30 pm, June 19, 2020 Technical Issues
AndyBiel replied to Online Seasons Matchmaking me against players from higher divisions.
EA any response/update on this? You wouldn't put a team in League 2, but tell they can only play teams in higher divisions.
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to EA servers do not connect to enable FUT
Hi there, @praduv0809. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to FUT Champs
Hi there, @ohssss. Did the disconnects just happen last weekend or do they occur more frequently? Also, are you on a wired or wireless connection?
7:00 pm, June 19, 2020 Technical Issues
sady793 replied to Latency weakness
Unfortunately didn't work As I said before sometimes it appears but know it is ok but I want solutions for the latency when it decreased I checked all network connections and all of them was..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Zero points in Squad Battles
Hi there, @pascalonegames. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can fin..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to SBC submit = game crashes
Hi there, @bejdynand0. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Getting kicked out of games
Hi there, @GSUK2. Do you only disconnect in Weekend League or does it happen at other times as well? Also, are you on a wired or wireless connection?
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Disconnects
Hi there, @maximep12. Most likely, switching to a wire is going to help significantly with the disconnects. Can you try that or is your router too far away?
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection issue
Hi there, @0509164436. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Cade replied to Account disabled
Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Issue to connect
Hello, @Bogdan_pe_Fifa. Is this an email address you don't have access to? If so, you'll need to go through the account recovery process. That starts by filling out the webform here.
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Pro clubs disconnection
Hi there, @DiegoGalimany. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to I’ve been kicked out of 3 fut champs
Hi there, @MINIMAYHEM06. Were these the first 3 disconnects you've had or does it occur more frequently? Also, are you on a wired or wireless connection? Thanks!
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to FIFA20 CONEECTION PROBLEM
Hi there, @DDDhehehe. Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
5:30 pm, June 19, 2020 Technical Issues
CiqueLoco replied to Connection trouble
Hi, i think that the problem is solved (not yet player but in the menu the situation is better than last week). In heared that your new update was in conflict with infostrada/tre italian phone company..
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection trouble
Hi there, @CiqueLoco. Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..
5:30 pm, June 19, 2020 Technical Issues
harunss88 replied to Retrieving the traded player
hi dear @EA_Aljo,you say you warned the staff before swapping it, but this isn't true. If you want, I can prove it with a recording...
5:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Retrieving the traded player
Hello, @harunss88. I'm very sorry, but we're not able to return players that were submitted into an SBC by mistake. Please make sure you're submitting items that you are ok with permanentl..
4:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Wrong player pick options
Hi @colo8484,Looks like you did the SBC right when Player Voting started, leaving and reentering FUT should give you your player pick. -EA Cade
3:00 pm, June 19, 2020 Technical Issues
qo0ili0op replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP
Hi, I have exactly the same problem with my FIFA20.I just bought the game last week and since then i never successfully connected to EA servers.Whats worse is the screen is frozen after a while. I hav..
3:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Futmas Mendy
Hi @Littlecris1,You submitted him into an 82-88 upgrade. -EA Cade
2:30 pm, June 19, 2020 Technical Issues
TwinsBroJedi replied to Unable to Login with my son's account
I suspected that might be it. What was confusing me was that the same acct works fine on PS4 and PC. Wouldn't the same rules apply unless the Xbox is sending different info? &nb..
2:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Unable to Login with my son's account
Hey @TwinsBroJedi When setting up a child account, you will get the following message: While you can use Origin to launch and play your favorite games, please note that this limited access a..
2:00 pm, June 19, 2020 Technical Issues
Glas12345678910 replied to how do i customise the controller
I'm using a smart controller wireless game pad which works fine with my other games, it is in a ps style
1:30 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for nothing
Hey @rossonerox21 We cannot assist with a banned account over Answers HQ in any way.If you feel you have been incorrectly banned, you can dispute any action against your EA account by following t..
1:30 pm, June 19, 2020 Technical Issues
JBraddon8 replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP
I’ve tried this - but am unable to connect to a hotspot. Is there another way?
1:00 pm, June 19, 2020 Technical Issues
wicker_nevis replied to Unable to control players in Rivals
I have this in every rivals game. It also happened during weekend league. It is impossible to play. Is there anything that can be done? I also use Xbox controller and PC.
1:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
Harzus7 replied to Banned
Am still can't login.. That's unfair all the players that i know are back in game after 100h of ban.. As i told you i didn't spent any of my tots points however am still banned.. I've contacted eahelp..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned from FIFA 20 transfer market
@rossonerox21 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informati..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 transfer market ban
@TommmmmC33 Your transfer market won't be banned in FIFA 21.Do you have any more questions?-----------------------------------------------------------------------------------------------If a post..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to ea help chat closed in support hours
Hey @Harkotarko Sorry for the delay. Were you able to contact support?-----------------------------------------------------------------------------------------------If a post Answers your questio..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
Littlecris1 replied to Futmas Mendy
@Littlecris1 My mistake I meant futmas
11:00 am, June 19, 2020 Technical Issues
holland2215 replied to Gameplay issues
@yossi06 Me too! I've got a 90 rated team with players with over 90 pace and they feel like I'm playing with a bronze team.The game is a joke!I've had one day this week where I've had responsive gamep..
10:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
ahmtkr61 replied to Fifa
I'm playing on my computer. Actually I had FIFA 19 before and last 1 or 2 month I had the same problem on FIFA 19.Could there be a problem with my drivers?I'll apply those methods, and I'll let you kn..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
