List Replies
EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade
11:00 pm, March 6, 2020 Technical Issues
wlf723 replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
Hi EA_Cade,I turned Game Mode on.It is ok now. Much better. Thanks! wlf723 View in thread
11:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Game won't install on my Xbox!
Hiya @dazmurph. Xbox support has an article up here with some steps on this error code. Can you run through them and get back to us? -EA_Cade
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to I didn't receive my division rivals rewards
Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to FUT champion - losing connection
Hi @Ezquerro11,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 stuck on loading screen
Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade
10:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to App Not working properly
Hi @lipp1833,That's usually a desync between the app and the game squads. Can you try connecting to the console version of FIFA and then using the app again? -EA_Cade
9:00 pm, March 6, 2020 Technical Issues
VersileHD replied to Fifa 20 kit number glitch solved
Just one thing because I am very curious was the dribbling trait supposed to be in the game as u unlock it via accomplishments after completing 10 ball challenges or was it accidentally left out of th..
9:00 pm, March 6, 2020 Technical Issues
eRJuaki replied to Please help?! Cant Trade in FIFA
What?? Are you telling me that i’ve been blocked by a bot? The same happened to me i cant trade right now on Ultimate and i bought the game just days ago!! I’ve been trading a lot yes, and? So wha..
9:00 pm, March 6, 2020 Technical Issues
SirBaggi replied to Shapeshifter barta objective bug...
@gyenizsegab same happened to me
9:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to missing fifa 20 pack
Hi @rafaellavoura,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to why are the ea servers always going down every 3 days
Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 crashing mid game
Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to fut slow loading page's sbc menus and stuff since 6pm
Being tracked currently. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
pehorts replied to fut slow loading page's sbc menus and stuff since 6pm
All FUT 20 menu's taking ages to load, I tried to play a game only to be crashed out with a message, failed to connect to servers. looks like the servers have gone down again, why is this happeni..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 kit number glitch solved
Hi @VersileHD,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to FIFA 20-Crashing (online matches)
Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to FUT Champs disconnection
Hi @Cudder808,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Fifa 20 accoint log in issue
Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to I am wabt mt clad fifa 20 Ultimit
Hi @Thethif7803,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, March 6, 2020 Technical Issues
shaundoug replied to fut slow loading page's sbc menus and stuff since 6pm
happening on transfer list too
6:30 pm, March 6, 2020 Technical Issues
kiewilliams918 replied to Pre order packs
Thank you for the response. i don’t recall ever receiving those packs. As I said, weekly I received 5 rare gold packs but that was it. Cheers!
6:30 pm, March 6, 2020 Technical Issues
drone-dog94 replied to Fifa 20 servers that are the nearest to Toronto?
@R0ss0ner01899 Hi did you get this sorted I can’t play a game without this lagging out and it doesn’t sign me out of ultimate team just ends the game then says ea is reviewing it really need help!..
6:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to Required previlage
Hi there, @Ash19971114. This message can occur when either you don't have a current Xbox Live Gold subscription or you've had a communications ban from Microsoft. Can you check both of tho..
5:30 pm, March 6, 2020 Technical Issues
EA_Aljo replied to I don’t understand what is going on
Hi there, @CubanFlow_1999, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to Pre order packs
Hi there, @kiewilliams918. The weekly packs only came with pre-order editions. When you upgrade after the game has released, you get all the packs at once.
5:00 pm, March 6, 2020 Technical Issues
afcabarca10 replied to I got hacked
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:30 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Hacked ultimate team
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in ..
4:00 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Account Hacked, Empty Club
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:00 pm, March 6, 2020 Technical Issues
afcabarca10 replied to hacked account
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to hacked account
Hi @matheusromig,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
4:00 pm, March 6, 2020 Technical Issues
afcabarca10 replied to I got hacked on fifa 20
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:00 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Fifa 20 account hacked
is your case resolved? my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an ho..
4:00 pm, March 6, 2020 Technical Issues
nyrondly replied to Fifa 20 kit number glitch solved
@VersileHD Seems to work for me too
3:30 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Hacked
Did EAHELP to get your players back?
3:30 pm, March 6, 2020 Technical Issues
javardola replied to Hacked
Hello all. So this morning when I've entered my ultimate team app on mobile, I've noticed that my acc has been hacked. My High rated players were sold during the night, all my money disappe..
3:30 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Hacked!
Did EAhelp resolved your problem?
3:30 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Hack
@fresnofc17 is your problem resolved? did EAHELP got your players back?
3:30 pm, March 6, 2020 Technical Issues
afcabarca10 replied to Hacked account
@willyz123 my case took 7 weeks and then they will accuse you of coin distribution, after 7 weeks waiting, i was pretty pissed off with them, so they told me i would have a answer in an hour. and yess..
3:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to Training Controls
Hi @abstracto9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:00 pm, March 6, 2020 Technical Issues
ArturNik17 replied to Squad Battles - PC vs Consoles
120k points for elite1 while it's 25k in consoles. PC is infested with cheaters and EA doesn't seem to care.Do yourself a favor and quit, I sure did.
3:00 pm, March 6, 2020 Technical Issues
JERUSAL3M replied to Squad Battles - PC vs Consoles
@ArturNik17 See elite 1 on PC now 105 mil points . WTF os this
2:30 pm, March 6, 2020 Technical Issues
Johanrafn replied to FIFA 20 - Edit Player LIST OF ISSUES
FIX THIS!!!so frustrating!!!@SunBeaner wrote:- Slightly changed repost, since my previous list was marked as spam. Will delete if/when the other post is reverted to normal, since it was basically..
2:30 pm, March 6, 2020 Technical Issues
Jleach777 replied to Unstable FPS and speed up lag
Hi Cade, Thanks for coming back to me. I have attached the file. ..
1:00 pm, March 6, 2020 Technical Issues
Seroescha replied to Please ban the PC Squad Battles cheaters!
Hey @EA_Darko I would like to report everyone from Top1 to Elite 3 (Squad Battles)... In the link you've posted you cannot even chose FIFA20... It's getting ridiculous with the points you need: 1..
10:30 am, March 6, 2020 Technical Issues
olly_rocks87 replied to Move Career Mode to new Profile (PC)
@MAXLDThx alot mate!I could solve the problem in a similar way yesterday evening. Just one difference: In my case I did not have the option of loading another career file.Solution: Follow the steps me..
9:30 am, March 6, 2020 Technical Issues
jimzkys replied to Companion app transfers???
This really is the most ridiculous answer!?! Why is it not open from the offset? How many games do I need to play? As I said I don't get time to play as often as I’d like so would have been perfect ..
7:30 am, March 6, 2020 Technical Issues
jimmarshall replied to Move Career Mode to new Profile (PC)
what is the name of the saved file I should copy, in the event this might happen?
12:30 am, March 6, 2020 Technical Issues
MAXLD replied to Move Career Mode to new Profile (PC)
Y, this happened to me today. Very annoying. The settings (files) got completely messed up (difficulty settings, control settings, sound sliders to 0, accessibility (brightness/contrast to 0), etc... ..
11:30 pm, March 5, 2020 Technical Issues
EA_Cade replied to Eas fc error
Hi @willyz123,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Catalog Update and let me know if this persists? -E..
10:00 pm, March 5, 2020 Technical Issues
