List Replies
EA_Cade replied to FIFA 20 Ultimate Team - XP Issue
Hi @BeardedWeirdo94,You only earn XP if you complete an objective, you don't get XP just for playing a game. -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Can’t connect to servers
Hi @Omarrashid97,Sorry for the delay. Is this still happening? -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to All saves disappeared
Hi @SsDiol,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Fifa 20 Ultimate Team - No coins?
Hi @RobertoLyngbak,If you exit and reenter FUT does the XP/Coin balance show correctly? -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Disconnecting while In Game
Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to New patch ( console ps4 )
Hi @bigGucciso5a300,Thanks for taking the time to share this feedback, I'll see that it gets to the right teams. -EA_Cade
4:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Where can I find match history?
Hi @danglory19,Not currently available, I'll pass this up to the right teams though! -EA_Cade View in thread
4:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Fifa case review time period?
Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
4:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Can't contact ea support
Hi @cewee19,I would recommend reaching out via Twitter at @EAHelp with your case number so they can check the status of this for you. -EA_Cade ..
4:00 pm, March 17, 2020 Technical Issues
hammefcb replied to FIFA delay / input lag
I guess.. it's so damn boring when it has been very smooth until now.
3:00 pm, March 17, 2020 Technical Issues
charliecraig2007 replied to Fifa 20 unable to save personal setting 1(pc)
I'm having the same issue. I've uninstalled the game, removed my profile and even factory reset my Xbox 1. It still does it after re-install and re download of profile. Even if I sign into..
2:30 pm, March 17, 2020 Technical Issues
mikeyjones27 replied to Fifa 20 unable to save personal setting 1(pc)
I haven’t been able to get onto fifa for over a week now it keeps saying personal settings 1 failed to load can anyone help me thanks
2:30 pm, March 17, 2020 Technical Issues
marino973 replied to FIFA delay / input lag
The only solution is that EA improves their servers and quits adding lag to players with a good connection to speed up with a player that is on the other side of the world.
2:00 pm, March 17, 2020 Technical Issues
wasimariflone replied to Connection
@gil7mu Having same issue on pc
10:00 am, March 17, 2020 Technical Issues
Degusianer replied to Fifa unable to retrieve account information
@EA_Cade I got the same problem, i live chatted with EA, mailed EA, did everything. Im really scared i wont get my account back. Can you please help me out?
9:30 am, March 17, 2020 Technical Issues
y2kpro replied to Fifa unable to retrieve account information
FIFA20 Unable to retrieve account information.. how can i fix that error on PC.
9:30 am, March 17, 2020 Technical Issues
tofu1209 replied to Fifa unable to retrieve account information
at help.ea they cant help either! its a JOKE! banned for no reason (the reason is i was playing against cheaters which disconnected me right after kickoff in draft), missing the weekend league on a ra..
9:30 am, March 17, 2020 Technical Issues
EA_Cade replied to Fifa unable to retrieve account information
@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..
9:30 am, March 17, 2020 Technical Issues
zirom8940 replied to Accidental discard
In the web app there is a option where you can recover your discard players. You can do it 5 times in a month and the players are listed by date.and it goes 7 days back...
8:00 am, March 17, 2020 Technical Issues
vealz replied to Can’t connect to servers
do u guys having 1 bar latency problems?
2:30 am, March 17, 2020 Technical Issues
wasimariflone replied to Can’t connect to servers
@Omarrashid97 Same on pc
11:30 pm, March 16, 2020 Technical Issues
wasimariflone replied to Disconnecting from the first few matches. PC
@dem757 Same problem from few days
11:30 pm, March 16, 2020 Technical Issues
hsasaki5 replied to Connecting to EA Servers freeze
Hey, I am also having the same issue as him.My gamer tag is Ankle_Breaker245.To be honest, everything he said is exactly what I am having. it's been like this since the new Season started.I am startin..
10:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Fut rivals gameplay very slow and button delay
Hi there, @lord_d9. Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to connection to your
Hi there, @ahmedhere321. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to FIFA Points - Store is offline
Hi there, @Player_ka474pte. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Game diconnected at end of matcg
Hi there, @deatuanx. I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..
8:00 pm, March 16, 2020 Technical Issues
EA_Aljo replied to FIFA 20 input delay and slow gameplay
Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..
7:00 pm, March 16, 2020 Technical Issues
BeardedWeirdo94 replied to FIFA 20 Ultimate Team - XP Issue
I know. I mean XP towards the season progress not the actual squad battle points
7:00 pm, March 16, 2020 Technical Issues
crispoolp replied to FIFA 20 Ultimate Team - XP Issue
Hi @BeardedWeirdo94 If you used used all your refreshes you're not able to earn any more points.You can play Squad Battles 40 times a week, but refreshes also count. &..
7:00 pm, March 16, 2020 Technical Issues
Jordanbirt1 replied to Line ups in career
That’s not worked 😔
7:00 pm, March 16, 2020 Technical Issues
crispoolp replied to Line ups in career
Hi @Jordanbirt1 Please go to: Main Menu > Configuration> Profile> Delete Here, delete all files that have "update" in their name and restart the game. Issuse should..
7:00 pm, March 16, 2020 Technical Issues
NosMan2017 replied to Banned from transfer market fifa 20
I received an email off ea saying they will retract the ban, this is a disgrace the amount of money we spend and 4 1.little thing we get banned!!!!!!
4:00 pm, March 16, 2020 Technical Issues
vealz replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
i'm also having trouble logging in FUT. it also ways "we are sorry but there has been an error connecting to fifa 20 ultimate team. You will be returned to the fifa 20 menu
3:00 pm, March 16, 2020 Technical Issues
crispoolp replied to Update eas fc catalogus 1crash fifa 20
Hi @gitaarlem Can you try deleting the EAFC catalog/catalog update under 'Customize-Profile-Delete' please?
2:30 pm, March 16, 2020 Technical Issues
crispoolp replied to I have band in mobile market
Hi @FEMTO-_-110 If you get this message, it’s because EA block accounts that break rules from using the Transfer Market on Web and Companion Apps. EA do this to give a fair..
2:30 pm, March 16, 2020 Technical Issues
SAF_Woxo replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@Reddevilev It happends with me to im able to play all other online damemodell but not ultimate team
2:00 pm, March 16, 2020 Technical Issues
kepinho22 replied to The game stops during the save - SAVE IS FAILED
@EA_Darko Właśnie w tym problem że nie ma żadnego komunikatu. Klikasz ZAPISZ i gra się wyłącza, włączasz ponownie i nie ma ostatniego zapisu. Tutaj jest ten temat poruszany. Nie tylko ja mam ..
1:00 pm, March 16, 2020 Technical Issues
ScotterG123 replied to Icon swaps III "The Champions" objective not registering
After winning a third game today, which also didn't register, I spoke with another employee on the webchat who again was pleasant enough couldn't solve the issue or give me any form of compensat..
12:00 am, March 16, 2020 Technical Issues
MercyfullManfred replied to Disconnecting
Same issue with seasons. Nearly 90% of all games ends with a disconnect from EA Network. Annoying is a very friendly word for that standard situation with FIFA 2020. If EA don't know how to hand..
11:00 pm, March 15, 2020 Technical Issues
pserodio replied to FIFA 20, PS4 – Is there any way to uninstall an update?
Thanks @crispoolp for your feedback. I understand your points but in fact, we (my son, his cousins) are actually unable to play the game offline, which is what interests us most. I'm no..
10:00 pm, March 15, 2020 Technical Issues
crispoolp replied to FIFA 20, PS4 – Is there any way to uninstall an update?
Hello @pserodio You can't uninstall a patch from FIFA 20. Uninstalling patches can cause problems with the game and you are also unable to use any of the online features. Che..
9:30 pm, March 15, 2020 Technical Issues
msd86 replied to Disconnect
I can't even connect to the servers now.
9:30 pm, March 15, 2020 Technical Issues
crispoolp replied to I don’t have schmicel icon swap why plz fix it
@fsej1402In recent days Schmeichal has been removed from the icon swap.
9:00 pm, March 15, 2020 Technical Issues
BeWilderBeasts replied to Still not unbanned on FIFA
Hi, thanks for reply.Yes, I sent an email to the TOS Team and they stated that ban was given to me correctly. I understood that and I just waited whole week (7 days stated in email shown as atta..
5:30 pm, March 15, 2020 Technical Issues
Jimpaa replied to Ping spikes, game is unplayable
You’re not alone, it’s been like this for months now, more or less. The game is unplayable, and EAs doing nothing about it. I’ve tried to get help like 10 times without an answer, the 11th time ..
5:30 pm, March 15, 2020 Technical Issues
