List Replies
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
Josh273165 replied to keyboard
@neshsini Hello im a bit confused maybe you reset the setting by accident?
9:00 pm, June 20, 2020 Technical Issues
Josh273165 replied to Awful game
I agrre the games is very broken, btw its just ea servers
9:00 pm, June 20, 2020 Technical Issues
MiyagiJole replied to Constant FUT crash on PS4
Hi,It didn't resolve the problem. It got frozen in the following part.
9:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Duplicate Email Bug
Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, June 20, 2020 Technical Issues
jimmarshall replied to CM-Man U._Some Players On The Pitch Named BLM
@jimmarshall Update: The entire team's kits have BLM on them. I think it's very cool, but just wanted to know if it's permanent.
8:30 pm, June 20, 2020 Technical Issues
YpresBulldog replied to I cant play a match on fifa 20 keep losing connection to the EA servers
I’m having this problem now also. It started on May 30th for me and I almost play every day. Have done checkups of internet connection and such and everything is working fine. Really frustrating!! E..
8:30 pm, June 20, 2020 Technical Issues
ADZH2011 replied to Continous lag on weekend league
Thank you for response, this seems to have worked 👍🏻
7:30 pm, June 20, 2020 Technical Issues
Pichopro13 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeero Any luck on this mate?Cheers! I’m on the same situation
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Constant FUT crash on PS4
Hey @MiyagiJole We will try to find out what can cause this problem. Have you had a chance to try restoring licenses on your console?Select Settings > Account Management > Restore Lic..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Continous lag on weekend league
Hey @ADZH2011 Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
ODZI14 replied to Division Rivals is broken.
How I can get my overall opponents? I can't climb thorugh divisions.
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Transfer market ban
Hey @Josh273165 We are unable to assist with account-based issue on AHQ. As Cade said You need to wait for the Terms of Service team to reach back out to you.
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
patelvis21 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
I bought FIFA 20 and as soon as I had opened up the game ... discovered I'd been banned for 2 years!! Subsequently found my account had been hacked and the "illegal" activity had happened on FIFA 19 (..
6:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Banned Account
Hi @patelvis21,Your case is with the Terms of Service team at the moment, they'll reach out to you once they complete their investigation. -EA Cade
6:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Division Rivals is broken.
Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade
5:30 pm, June 20, 2020 Technical Issues
patelvis21 replied to Banned Account
This doesn't help - my account has been recovered and email address changed back to my email address. However the ban is not being removed.
5:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Banned Account
Hey @patelvis21 Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:https://help.ea.com/en/article/how-to-main..
5:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Online friendlies won’t load
Hi @willie117,What system is this happening on? -EA Cade
5:30 pm, June 20, 2020 Technical Issues
mmurad774 replied to Unable To Equip Volta Drop 7 Clothing
@Airpilot4 I have the same issue with multiple items from drop 6, 7 and now 8 also.
4:30 pm, June 20, 2020 Technical Issues
Airpilot4 replied to Unable To Equip Volta Drop 7 Clothing
I didn't buy the shirt, I won it through challenges. I'm glad you told me this because it looks like the bug isn't a result of buying or winning the clothing items. Could you tell me the name of the o..
4:30 pm, June 20, 2020 Technical Issues
LondonGodFather replied to Unable To Equip Volta Drop 7 Clothing
I’m having this same issue two with 2 separate items on Volta drop 7. OP did you buy the item that it won’t let you equip or did you win it by completing challenges? I’m asking because the..
4:30 pm, June 20, 2020 Technical Issues
Josh273165 replied to Transfer market ban
@EA_Cade Yes I have
4:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Transfer market ban
Hi @Josh273165,Did you follow the steps at http://bit.ly/ContactAccountDisputes already? -EA Cade
4:00 pm, June 20, 2020 Technical Issues
zidane739 replied to Server in Eastern Europe
They are RACIST... They simply wana make the western countries to win.... I am from Romania and my weekend league looks like this 90% germans(trash servers with big delays 2-3 seconds each move) 5% du..
3:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnection div rivals
@RUDEDUCK82 I'm very sorry, but we're not able to grant those points back to you. Are you on a wired or wireless connection? Also, what system are you playing on?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Cant start games
Hiya, @k9boss15 On what platform do you play?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to PC controller issues (online only)
@peeeetri The only official controllers supported are the Microsoft produced Xbox One & Xbox 360 controller. Could you try deleting the file called settings out of the FIFA 20 folder inside t..
1:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to playing fifa 20 on nintendo switch and want to add friends
@onassis351 Unfortunately, Fifa is not a cross-platform game. You can't add firends from Xbox PlayStation or PC
1:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
Fattypool1979 replied to Why i had get a ban market without doing anything?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
Fattypool1979 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
If you've been wrongly accused (defamed) by EA of something to get either a coin wipe or a ban, you'll be told to blindly appeal to their TOS team lol....(not sure there's such a team). You'll li..
11:31 am, June 20, 2020 Technical Issues
Fattypool1979 replied to Case
Go to your credit card company and present them with your evidence that you're being unfairly denied what you paid for. But first, request EA to release all data they have on you, including transactio..
11:00 am, June 20, 2020 Technical Issues
Fattypool1979 replied to blocked market
Appeals are unfair when the person appealing doesn't know what they're actually appealing. EA's banning and coin wipe system is dog *hit. I appreciate you and your colleagues on here are not resp..
11:00 am, June 20, 2020 Technical Issues
pichopro13 replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeero Any luck on this mate?Cheers! I’m on the same situation
10:00 am, June 20, 2020 Technical Issues
waseemabdul7 replied to Case
They have a chaotic system. They gave me a second ban on my ps4 account and this is what it says: "Your account will not be able to use the Transfer Market on any platform for the current F..
9:30 am, June 20, 2020 Technical Issues
waseemabdul7 replied to Why i had get a ban market without doing anything?
Anti cheat system is as bad as the servers. I'm waiting for a decision on my ban. If they decide not to unban me I'll never buy fifa anymore. Because their system will most likely ban me again. This g..
8:30 am, June 20, 2020 Technical Issues
skittishmeow replied to EA servers do not connect to enable FUT
@EA_Aljo I have try.not working.
2:30 am, June 20, 2020 Technical Issues
harrisonthegreat replied to there was an error accessing server data
Hi, I was getting the same issue when customizing. So I decided to isolate the problem by selecting items one at a time and saving, when customizing. I found two specific items I own, ..
2:30 am, June 20, 2020 Technical Issues
rossonerox21 replied to Why i had get a ban market without doing anything?
I was banned too. You can send email. Then you will get automatic message that they confirm your ban without investigate it. Its sad but EA doesnt care about players. They have programme which is bad ..
1:00 am, June 20, 2020 Technical Issues
dwlb666 replied to Disconnected fut champs and rivals
@trystan6 Its a joke it really is so many people complaining and they say nawts wrong with our servers icant be thousands of peoples internet all over the country ffs
12:00 am, June 20, 2020 Technical Issues
27201020103156 replied to Why i had get a ban market without doing anything?
Any response please?
12:00 am, June 20, 2020 Technical Issues
G4RY5ULL1V4N replied to Getting kicked out of games
I’ve got a wired connection, it was only this weekend league just gone and in 6 games it lost connection and kicked me out which means I missed out on my good rewards and only made silver 1 instead ..
11:30 pm, June 19, 2020 Technical Issues
trystan6 replied to Disconnected fut champs and rivals
LItteraly 3-0 up lats game and out of no where no lag no slowness now nothing “u have been disconnected from the ea servers returning to title screen” 🤬🤬
11:00 pm, June 19, 2020 Technical Issues
dodger8724 replied to Missing cards on fut
I'm missing FUT future star academy Zaniolo. Is there any way to recover the card?
11:00 pm, June 19, 2020 Technical Issues
dwlb666 replied to Disconnects
That's * as I'm wired all the time done the power off * u always say to do and I'm still getting disconnected and you say nothing on ur end is showing up EA ARE FULL OF IT
10:00 pm, June 19, 2020 Technical Issues
