You will likely not have your ban lifted if you make an appeal. I never failed any captcha challenge and yet they banned me for failing the captcha challenge. I made an appeal and it was denied just like most other people. Odds are that the same thing will happen to you whether you violated the rules or not. However they will unban us when fifa 21 launches so as to encourage us to buy it and then they'll ban us again for the same unjustified reasons if they want to.