Game froze after winning a weekend league game and I was given the loss

I have just played and won a game of weekend league and when the match finished I was just heading out the match and the whole game froze for about 10 to 15 seconds then cut of and restarted the whole Fifa 20 but to my surprise I go back on fut to a message about me quitting the game and dnf it the I go to check if I had been give the win or at least the game back no that didn’t happen I was given the loss even though the match had ended and was in the loading screen to press advance while I have no connection issues either I would like to know why this has happed and what can be done about it 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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