Getting driver crashes when cheaters are losing
Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID? PMAlex280794
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/23/2019
What time did you see the bug? (HH:MM AM/PM) 1:35 AM
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check the match history of my account. On Fifa 19 as well. Check for my disconnects. You will see I've disconnected many times when I was winning.
What happens when the bug occurs? My GPU driver "crashes".
What should be happening instead? The game should carry on.
Hello,
Any time I am dominating a tryhard opponent they use some kind of exploit to win or cancel the match. When they feel they can't win anymore they use it and make their opponent disconnect. It never happens in offline mode. It never happens when I'm losing or playing versus an average opponent.
The error I get is GPU - Driver related.
Here you can see the errors I've found in the Event viewer after the game closes:
-Error 9/23/2019 1:35:20 AM nvlddmkm 13
- \Device\UVMLiteProcess2 Graphics Exception: MISSING_MACRO_DATA
-\Device\UVMLiteProcess2 Graphics Exception: ESR 0x404490=0x80000001
-\Device\UVMLiteProcess2 Graphics Exception: MISSING_MACRO_DATA
-\Device\UVMLiteProcess2 Graphics Exception: EXTRA_MACRO_DATA
-Application FIFA20.exe has been blocked from accessing Graphics hardware.
I should mention that I've tried many times to fix this myself. I've tried everything, from editing the registry to underclocking everything I could. This happens with 2 different GPUs (both Nvidia though), no matter what driver version I'm using.
FIFA is the only game where this problem occurs, and since the pattern is so obvious, the problem is clearly caused by a bug exploit.
Thank you.
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