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I didnt get packs

I didnt get my mega pack from the fut birthday objective and i just leveled up in seasons and didnt get my prime gold players pack, I contacted ea help and they said to call them but every time I call it says that advisors are unavailable, please help me.

Posted in Technical Issues

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https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/31033595

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https://answers.ea.com//t5/Technical-Issues/I-didnt-get-packs/td-p/8927084

CVThv

EA_Aljo replied to I didnt get packs

Hi there, @Vellafellas.

This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!

7:00 pm, April 7, 2020 Technical Issues

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