Hello,

It has been more than two weeks since my origin account and its accesses to any EA GAMES service have been permanently banned.

I rarely use their online services (FUT or any game that uses online features) Most of the time I am in FIFA 20 career mode and the truth is I have no reason to violate any EA GAMES or ORIGIN rules.

I would really like you to give me a logical explanation and to be able to play all the games that I acquired legally through your platform. I already used the "MY CASES" section without finding the support of any moderator or technical service staff who can give me even an answer.

I hope someone can guide me through this mess and be able to guide me in what to do next.

If you need any information regarding my operating system, the titles I have purchased or any other information, I can gladly provide it to you.

Thanks for your help!