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Fifa points on amazon

Hello, 

 

I purchased some Fifa points yesterday and redeemed them at 9am and they still haven’t appeared nearly 35 hours on. I contacted amazon who sent me to ea who sent me back to amazon who sent me back to EA and then back to amazon. I’ve wasted 2 1/2 hours trying to get this resolved and all I’ve foind out is amazon sold me an invalid code and neither amazon or EA will take responsibility for it. What a scam surely this is fraud? Just taking money for nothing! Any advice? Should I contact trading standards? 

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UJM20

MadRedPirahna replied to Fifa points on amazon

You bought a product from an uncertain site. If the code was incorrect then you may have been cheated. In this case, you should contact amazon support. If the code was correct and activated, your purchase should appear within 48 hours. If fifa points do not appear, there is no point in contacting EA, because you have no proof of purchase.

 

Regards.

8:30 pm, December 30, 2019 Technical Issues

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