Any update on ball ghosting through players

Hi ea I've be waiting over 10 days for a reply as to why the ball is floating through players foot when shooting through there body's and why do gk just fall to the floor or just stand there to allow goals there's still disconnected wl games when everything on my side is working as it should are these issues not getting fixed 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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