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IndigoJack16 replied to Ban transfer market
Hi,If you think your account is banned by mistake please go to the link below:https://help.ea.com/en-uk/help/account/information-about-banned-or-suspended-accounts/I’m also giving the steps to conta..
9:30 am, December 15, 2019 Technical Issues
I SiR MartY I replied to Pretend listening to customers, and then secretly undid the game patch for gameplay resonsiveness on November 8, 2019 10:51AM
AlwaysDisappointed wrote: » Chriswhiteisright wrote: » Eric18 wrote: » BorussenBernie09 wrote: » Thank you OP! That's exactly what I'm asking myself: where did they actually improve anythin..
11:00 am, November 8, 2019 Ultimate Team General Discussion
HishamAyman replied to Thinking of going 3atb but is it WL suicide on November 7, 2019 7:38AM
If you know how to defend in this game, I dont see why it would be an issue. You just just need 3 fast CBs
8:00 am, November 7, 2019 Ultimate Team General Discussion
Gile_1975 replied to I'm getting disconnected all the time.
Dear Community manager, I get disconnected as well all the time. Checking my connection I'm on 120 - 150 MB/sec so this should not be an issue. Somethings wrong with your servers so please ..
5:00 pm, March 24, 2020 Technical Issues
GameplayerPAD replied to Got DNF at a fut champs game
@Nmontero11123 , join the club. It's a general problem, but EA ignores us.It's not just they didn't give any compensation, they didn't even respond to our topics about this issue.It's comple..
8:00 am, June 16, 2020 Technical Issues
Ferrari_LFC10 replied to 2 icons. on November 10, 2019 1:08AM
Bapinho wrote: » Im in the same boat as you; already picked Nesta which im quite happy with too. Was going for Keane as "1st pick" but the last few days roberto carlos is getting in my hea..
1:30 am, November 10, 2019 Ultimate Team General Discussion
Fab replied to What type of forumer are you? on November 8, 2019 12:40AM
The moaner - Nothing will ever make me happy, I live in a perpetual state of despair.I am the moaner. I curse EA at every opportunity I get, I say I quit 10 times a year (I don't actually quit though)..
1:00 am, November 8, 2019 Ultimate Team General Discussion
Eric18 replied to Pretend listening to customers, and then secretly undid the game patch for gameplay resonsiveness on November 8, 2019 7:42AM
BorussenBernie09 wrote: » Thank you OP! That's exactly what I'm asking myself: where did they actually improve anything concerning the responsiveness of their Online gaming modes? Gameplay feels eve..
8:00 am, November 8, 2019 Ultimate Team General Discussion
EisenErmin replied to Trait Gate is back... on October 31, 2019 1:20PM
Any official statement from EA on that issue. IF it is try, it is not a minor issue at all. It completely destroys the way IF or special cards should be = better than their NIF, not worse.
2:30 am, November 8, 2019 Ultimate Team General Discussion
EdwinO1311 replied to Icon swaps
Hi EA Sports,I have the same issue. I tried to claim my icon and noted that one of my tokens is missing. Please I need a solution. I have contacted the chat agents for almost a month, the respons..
2:30 pm, November 30, 2019 Technical Issues
E_Gordon4 replied to Server failed after penalties challenge
@MOONR4H No one from EA will sort this for you, let alone all those around the world with this issue. I have it all the time. Takes objectives 3 times as long to complete. I will be skipping FIFA 21
12:00 am, November 16, 2019 Technical Issues
EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps Hey, First of a..
12:30 pm, November 26, 2019 Technical Issues
EA_Roger replied to FIFA 20 - Unable to Start Volta Mode
Hello, @homicideinside , thanks to the information you have provided our teams have been working on towards a fix for this issue. We released a hotfix for all of the PC players with the Ul..
4:00 pm, November 24, 2019 Technical Issues
EA_Lanna replied to Transfer ban
Hi @Hamm4ers, The Support team are correct. There won't be anything the Support team can assist with aside from sharing that the Terms of Service investigate account bans and confirming that yours is ..
3:00 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Switch ea account
Hi @jcd16189, I'm not sure I follow. Could you elaborate a bit please? Are you looking to update the information on your current EA account? Or were you looking to move your game over to anoth..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts, Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you. ..
5:00 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Rewards and packs
Hi @thomasgreyisalad, What type of rewards would you like to see in-game? - EA_Lanna ____________________________________________________________＊Accept as Solution button- ..
5:30 pm, April 16, 2020 Technical Issues
EA_Lanna replied to I chose the wrong language
Hi @Dora_123asd, Would this be for the Commentary Track? Could you go into your settings for me please? Once you have Settings open, select Game Settings and from there, click on Audio a..
3:30 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Hacked
Hi @SoccerBoyzz_805, Let's make sure your security steps are updated. Follow these steps below: Update your EA login information and add some security measures to your ..
6:00 pm, March 29, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Lanna replied to Connection issues to EA
Hi @goopbro,Have you set-up a Nintendo Switch account? You need to create a Nintendo Switch account to play EA games online on the Switch. If you don’t have that account set-up, you won’t be able ..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Connection
Hi @Alvaryux, Let's try to improve the connection there. Could you take a look at this EA Help article and give all of the troubleshooting steps in there a go please? Thanks, ..
3:00 pm, March 18, 2020 Technical Issues
EA_Lanna replied to Can’t post or reply in the forum
Hi @roguetiger74, You're posting well on Answers HQ so it can't be this forum you're asking about. What forum would this be for? - EA_Lanna ___________________________________..
11:30 am, March 19, 2020 Technical Issues
EA_Lanna replied to Banned account
Hi @Ndrx21, If you feel your EA Account has been compromised, please get in contact with our Support team directly and asap! You can reach them here by sending in a Help ticket: ht..
7:00 pm, March 10, 2020 Technical Issues
EA_Darko replied to We're sorry unable to connect to ultimate team
Hey @vssharma556 that it works when you use your hotspot points to a network or ISP issue. If you have gone through our connection troubleshooting steps then it may be worth speaking ..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Volta mode issue. Problem to login.
Hey @rubinofficial if you continue to see this issue then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Submitting SBC
Hey @ActualGB would it be possible to share the full error message as you are seeing it? Generally, these error messages contain information that lets us narrow down the cause of the ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Problem playing with a friend
Hey @LFRMartins99 generally if you can play with some friends but not others then it can be something as simple as a NAT issue. Can you and your friends who can't play together all check you..
9:00 am, March 20, 2020 Technical Issues
EA_Darko replied to My disc won't install / read the game
Hey @Darraghsproject if every other disc is working fine in your console and you went through the troubleshooting steps for your issue then I would imagine that the disc is the issue. Have y..
7:30 am, April 1, 2020 Technical Issues
EA_Darko replied to Glitchy screen
Hey @BenGrigg5 I am locking this thread as there is no need for you to have multiple threads on the same issue. As I advised you previously, we would need to see the full Trace Route ..
3:30 pm, December 24, 2019 Technical Issues
EA_Darko replied to Failed EA server connection
Hey @Cherichi18 that it works with your phone set as a hotspot but not your home network points to a network or ISP issue. I would suggest taking a look at our Connection troubleshoot..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to FIFA 20 DATA DESTROYED
Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game? If not can you try that now to see if it fixes the iss..
1:30 pm, April 8, 2020 Technical Issues
EA_Cade replied to cannot play with my friends fifa 20
Hi @ShinChen958,Sorry, I'm not understanding your issue. Are you unable to connect in Friendlies? -EA Cade
9:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to The lag outs has ruined everything
Hi @xussenutrition,I'm sorry to hear this has caused such frustration I'd love to take a look next time your around the console to see if there's anything at all we can improve there. I'm not trying t..
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to The EAS FC servers are unavailable at this time
@Fueddo Extremely easy to miss issue. You should be good to go from now on though. -EA_Cade View in thread
12:30 am, December 14, 2019 Technical Issues
EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20
Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to James chips
Hi @adamhalvares, The objective isn't bugged if that's what you're getting at, I completed it myself without issue. Make sure the ball is clearing the keepers body and not being chipped ..
5:30 pm, February 12, 2020 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Icon swap
Hi @thom857g,Sorry, I'm not understanding your issue. Are you trying to swap the icon you received from the Prime Icon pack with a different one? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Game Disconnecting at End of Match
Hey all, If you could, please respond here with the following information to assist with the investigation into this issue. UserIDPlatformISPTimestamp of your last disconnectWhat mode you were playing..
2:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to From Last month gameplay changed suddenly
Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Disconnected in the middle of the game
Hi @joao6verde6,Everything looks good there. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
9:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Connection very bad although network works fine
Hi @Coolphon_12,Thanks for that information. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
10:00 pm, April 9, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Barry replied to Error launching Fifa 20 (Win 10)
@frepet09 It is possible/likely that the issue is that your initial download was corrupt and so caused an issue. A full re-download and then reinstall is advised. Connecting your P..
10:00 am, November 28, 2019 Technical Issues
EA_Aljo replied to Fut champions things
Hi there, @mimo1097. Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..
3:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Cant connect to Ea servers on console web app or mobile app
Hi there, @CaptnShaneo. I'm not seeing any issues with your account so it's possible this is a connection issue. What is the error that you're seeing?
9:30 pm, April 1, 2020 Technical Issues
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
Dreggs1007 replied to problem with portuguese brazilian commentary
Hi also, I also have the same issue. The portuguese commentary was installed as soon as I got the game - I did the same thing I did with Fifa 19. However, as mentioned above it does not show up i..
4:00 am, April 11, 2020 Technical Issues
